Whirlpool's own article on wrinkled dryer loads has four answers for the WED9620. Do not overload or pack the drum tightly. Take clothes out at the end of the cycle, because they wrinkle when left after tumbling stops. Use the Steam Refresh cycle on wrinkle-free cottons, blends, knits and synthetics (Quick Refresh suits 5 to 12 dry items). And use Wrinkle Shield or Wrinkle Prevent, which tumbles the load intermittently after drying so fabric does not settle and crease during the cooldown.
Differential
Likely causes of “Whirlpool dryer leaves clothes wrinkled or tangled”, and how to tell them apart
- 1
A load that is too large or packed tightly
What separates it Clothes come out creased in the middle and hard to shake out
How to confirm Dry smaller loads that can tumble freely, and dry again
- 2
Clothes left in the drum after the tumbling stopped
What separates it Wrinkles set after the cycle ended and the load sat
How to confirm Remove the load at the end of the cycle, or select Wrinkle Shield
- 3
A dry load that needs steam rather than more heat
What separates it Cotton blends and knits are dry but creased or smell stale
How to confirm Run Steam Refresh, Quick Refresh or Enhanced Touch-Up as the article describes
- 4
A heat setting too high for the fabric
What separates it Synthetics feel stiff and creased after an automatic cycle
How to confirm Use a lower temperature and check the care label
Before you touch a setting
Record this first — changing settings destroys the evidence
- Which cycle, temperature and options you used
- How big the load was and how long it sat after the cycle
- Which fabrics wrinkled and whether the care label allows steam
Try in this order
0 of 5 completedReduce the load
ReversibleWhirlpool says to dry smaller loads that can tumble freely, and that results also vary with fabric type.
Unload promptly
ReversibleRemove clothes at the end of the cycle. Leaving them for a long time after tumbling has stopped increases the chance of wrinkles forming.
Use the Steam option where the dryer has it
ReversibleSteam Refresh tumbles the load with water and heat and suits wrinkle-free cotton, cotton-polyester blends, common knits and synthetics. It is not for dry-clean-only garments; follow the care label.
Choose the right steam mode
ReversibleQuick Refresh smooths wrinkles and reduces odor for medium to large loads of about 5 to 12 dry items. Enhanced Touch-Up smooths loads left sitting or packed in a suitcase; its temperature is Medium, can be raised to High and its time adjusted.
Add Wrinkle Shield
ReversibleOn select dryers, the Wrinkle Shield or Wrinkle Prevent option tumbles the load intermittently after the cycle so fabric does not settle and crease during the cooldown.
Model-specific
What is true of this model and not of its siblings
- Steam cycles at a glance
- Whirlpool's article says steam cycles are optimized for large, normal or heavy loads and that using them with smaller loads could result in wet spots or condensation on the door or the interior drum. Quick Refresh is for about 5 to 12 items, and Enhanced Touch-Up is for loads that have been sitting or packed.
- Parts for this problem on the WED9620 (RepairClinic, 2026-09-21)
- steam dryer heavy duty fill hose kit that includ, part number W10623830, at $48.45; dryer drum drive belt, 93 1/2 inches long, 4 rib, part number 661570V, at $28.38.
- Other models this page answers
- These steps also fit models WED8620, WED6605, WED5605, WED5050, WGD9620, WGD5050, WHD560CHW.
Stop boundary
When this stops being a self-service repair
- !If items come out scorched or melted rather than wrinkled, check the temperature setting and the lint screen before another cycle
- !If Steam Refresh leaves the drum wet or the door dripping on a normal load, contact Whirlpool service
Evidence ledger
Sources behind this answer
Whirlpool's own help articles for its dryers, each; the article for this page is named in the page's notes.
Whirlpool's own product-assistance articles for dryers, including the Dryer Vent Testing Kit (part W11224254).
Whirlpool's own page for this model, listing its manuals and guides and the accessories sold for it.
Whirlpool's quick start guide for its dryers: Start/Pause held for 1 second, sensor and timed cycles, Wrinkle Shield, Static Reduce and Mute Cycle Signal.
Parts and list prices as shown on RepairClinic's parts search for this model number on 2026-09-21.
Exact questions
Common questions
Why are my clothes wrinkled after drying?+
Usually the load was too large, sat too long after the cycle or the fabric needs steam. Whirlpool's article covers all three.
What does Wrinkle Shield do?+
It tumbles the load intermittently after the drying cycle so the fabric does not settle and crease.
How many items suit Quick Refresh?+
Medium to large loads, about 5 to 12 dry items. Smaller loads can leave wet spots or condensation.
What is Enhanced Touch-Up?+
A steam mode that smooths wrinkles from loads left sitting in the dryer or packed away. It runs at Medium and can be set to High.
Can I steam dry-clean-only items?+
Whirlpool does not recommend it. Follow the care label.
Should I leave clothes in until I am ready?+
Take them out promptly, or use Wrinkle Shield if you cannot.
Does a bigger dryer wrinkle less?+
Size is not the point; a load that can tumble freely wrinkles less.
What if my dryer has no steam option?+
Use the unloading and load-size advice and Wrinkle Shield, which the article covers for dryers with the option.