On the covered Kenmore 722 series dishwasher, IE means Kenmore's service table lists this code as: not filling. First, check that the water supply cut-off valve for the dishwasher is fully open. Then: check the water inlet supply hose for a kink. Unplug the dishwasher, shut off the water supply and disconnect the inlet supply hose from the inlet water valve. Check the filter screen on the inlet water valve for a clog-replace the valve if the filter screen is clogged. If the inlet screen isn't clogged, place the end of the water inlet supply hose in a container and briefly open the water supply cut-off valve to check water flow through the hose.
The checks in more detail
If water doesn't flow through the hose, repair the water supply failure. If supply hose water flow is good, check the inlet guide assembly for clogs. Clear any clogs in the inlet guide. If the inlet guide is clear, check the wiring connections on the water inlet valve and reconnect any loose wires. If the wire connections are okay, disconnect the wires from the valve and check resistance through the water inlet valve using a multimeter. The meter should measure around 25 ohms of resistance.
Replace the water inlet valve if the meter measures infinite resistance. If resistance through the valve is okay, reconnect the wires to the water inlet valve and check the water inlet valve's wire connections to the electronic control board (orange and black wires on BL6). Reconnect the water inlet valve wires if they're loose. If the wiring connections are okay, unplug the wires and check resistance through the black and orange water inlet valve wires that connect to the electronic control board. The meter should read the same resistance as for the water inlet valve.
If the meter measures correct resistance through the wires, you'll likely need to replace the electronic control board because it's not sending the 12-volt DC current to the water valve during the fill portion of the cycle. If the water inlet valve buzzes during the fill portion of the cycle (indicating the control board is sending current to the valve) but the valve doesn't open, replace the water inlet valve. If the meter measures infinite resistance through the orange and black water inlet valve wires that connect to the electronic control board, find and repair the break in the wires. Parts named: water inlet valve, electronic control board.
Differential
Likely causes of “Kenmore 722 series dishwasher code IE”, and how to tell them apart
- 1
The water supply cut-off valve is not fully open, or the inlet hose is kinked
What separates it The IE code appears and the tub fills slowly or not at all
How to confirm Check the cut-off valve is fully open and the inlet hose is straight
- 2
A clogged filter screen on the water inlet valve
What separates it Supply flow at the hose is good but the valve passes little water
How to confirm Shut off the water, disconnect the hose and check the screen; the chart replaces the valve if it is clogged
- 3
A clog in the inlet guide
What separates it The valve screen is clear and the hose flows well
How to confirm The chart clears the inlet guide if the supply hose flow is good
- 4
A water inlet valve that reads infinite resistance
What separates it The wiring is secure and the valve does not open
How to confirm Measure the valve; the chart expects around 25 ohms
- 5
The electronic control board is not sending 12 volt DC current to the valve
What separates it The valve and its wires measure correctly but the valve never buzzes during fill
How to confirm The chart replaces the control board when the wires measure the same as the valve
Before you touch a setting
Record this first — changing settings destroys the evidence
- Whether the cut-off valve is fully open and the hose straight
- Whether water flows from the disconnected hose into a container
- The resistance across the valve and across its wires
- Whether the valve buzzes during the fill part of the cycle
Try in this order
0 of 5 completedWhat to do first
ReversibleCheck that the water supply cut-off valve for the dishwasher is fully open.
Correct only the documented fault domain
ReversibleCheck the water inlet supply hose for a kink. Unplug the dishwasher, shut off the water supply and disconnect the inlet supply hose from the inlet water valve. Check the filter screen on the inlet water valve for a clog-replace the valve if the filter screen is clogged. If the inlet screen isn't clogged, place the end of the water inlet supply hose in a container and briefly open the water supply cut-off valve to check water flow through the hose. If water doesn't flow through the hose, repair the water supply failure.
If supply hose water flow is good, check the inlet guide assembly for clogs. Clear any clogs in the inlet guide. If the inlet guide is clear, check the wiring connections on the water inlet valve and reconnect any loose wires. If the wire connections are okay, disconnect the wires from the valve and check resistance through the water inlet valve using a multimeter. The meter should measure around 25 ohms of resistance. Replace the water inlet valve if the meter measures infinite resistance. If resistance through the valve is okay, reconnect the wires to the water inlet valve and check the water inlet valve's wire connections to the electronic control board (orange and black wires on BL6).
Reconnect the water inlet valve wires if they're loose. If the wiring connections are okay, unplug the wires and check resistance through the black and orange water inlet valve wires that connect to the electronic control board. The meter should read the same resistance as for the water inlet valve. If the meter measures correct resistance through the wires, you'll likely need to replace the electronic control board because it's not sending the 12-volt DC current to the water valve during the fill portion of the cycle. If the water inlet valve buzzes during the fill portion of the cycle (indicating the control board is sending current to the valve) but the valve doesn't open, replace the water inlet valve.
If the meter measures infinite resistance through the orange and black water inlet valve wires that connect to the electronic control board, find and repair the break in the wires. Parts named: water inlet valve, electronic control board.
Check the cut-off valve and the inlet hose
ReversibleMake sure the water supply cut-off valve is fully open and the inlet hose has no kink. This is the cheapest cause.
Unplug, shut off the water and check the valve screen and supply flow
ReversibleDisconnect the hose from the valve. Replace the valve if the screen is clogged; otherwise place the hose in a container and briefly open the cut-off valve to check flow, then check the inlet guide for clogs.
Check the valve wiring and resistance, then the wires to the control board
ReversibleThe valve should measure around 25 ohms; replace it if infinite. Check the orange and black wires on BL6. If the wires read the same as the valve, the board is not sending 12 volt DC current during fill and is replaced. A valve that buzzes but does not open is replaced.
Model-specific
What is true of this model and not of its siblings
- Shown as
- IE (722 series table).
- Parts named by the chart
- Water inlet valve and electronic control board.
- Tools
- A multimeter, a container for the hose flow test, and a screwdriver or nut driver.
Stop boundary
When this stops being a self-service repair
- !If no water flows through the hose, the chart says to repair the water supply failure, which is a plumbing job
- !Stop and unplug before disconnecting the valve wires
Evidence ledger
Sources behind this answer
Where the manufacturer's article stops. The 25 ohm reading, the BL6 wires and the 12 volt DC detail are chart text.
Exact questions
Common questions
What does IE mean on a Kenmore 722 series dishwasher?+
Kenmore's service table lists this code as: not filling.
What should the water inlet valve measure?+
Around 25 ohms of resistance; infinite resistance means replace the valve.
Which wires go to the control board?+
The orange and black wires on connector BL6, per the chart.
What if the valve buzzes but no water comes in?+
The control board is sending current, so the chart replaces the water inlet valve.