A phone or tablet problem starting right after an OS update, a new case/accessory or a restored backup should be checked against that change first. For Apple Pencil charging, first identify both exact models, remove the case and attach/connect by the documented method.
What this covers
- Apple Pencil charging with this exact failure state
- Diagnosis across Pencil generation and iPad compatibility versus tip, case, adapter and battery
What it does not cover
Try in this order
0 of 4 completedCapture the exact failure state
ReversibleNote the exact update version, accessory or backup date, and confirm the feature worked immediately before it. Expected behavior: make electrical or magnetic contact and gain charge on a compatible iPad.
Isolate the component boundary
ReversibleIdentify both exact models, remove the case and attach/connect by the documented method. Test with the new accessory removed, or check the update's known-issues note for the exact symptom. Boundary to separate: Pencil generation and iPad compatibility versus tip, case, adapter and battery.
Correct only the proven cause
ReversibleUse the correct adapter/placement or replace a Pencil battery that will not retain charge. Reset the one setting the update changed, or replace the incompatible accessory.
Verify and stop safely
ReversibleConfirm normal operation with the change present for one full day of typical use. Stop for swelling, heat, bent connectors or liquid damage.
Evidence ledger
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