A phone or tablet problem starting right after an OS update, a new case/accessory or a restored backup should be checked against that change first. For iPhone MagSafe charging, first remove the case, center the phone and test the puck with the specified adapter at room temperature.
What this covers
- iPhone MagSafe charging with this exact failure state
- Diagnosis across phone temperature and case alignment versus puck, adapter and outlet
What it does not cover
Try in this order
0 of 4 completedCapture the exact failure state
ReversibleNote the exact update version, accessory or backup date, and confirm the feature worked immediately before it. Expected behavior: align, authenticate and charge at the supported rate without excess heat.
Isolate the component boundary
ReversibleRemove the case, center the phone and test the puck with the specified adapter at room temperature. Test with the new accessory removed, or check the update's known-issues note for the exact symptom. Boundary to separate: phone temperature and case alignment versus puck, adapter and outlet.
Correct only the proven cause
ReversibleReplace the failed adapter/puck or use a compatible case and cooler location. Reset the one setting the update changed, or replace the incompatible accessory.
Verify and stop safely
ReversibleConfirm normal operation with the change present for one full day of typical use. Stop for swelling, burning odor, melted insulation or persistent overheating.
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