A KitchenAid KDTM704 that is louder than you expect is a dishwasher with a very good sound rating, 44 dBA with 360 Max Jets and a FreeFlex third rack, so a noise that bothers you is either a load or a rack problem or a part wearing out. This model has the ProDry drying system, with a heating element and a fan, and Ultra-Bright LED lighting inside. In normal use you hear a soft hum and the rush of water.
The checks in more detail
A rattle, a knock or a drone that stands out has a cause you can often find in a few minutes. Look at the load first. A cup tipped over, a utensil dropped through the third rack, a loose lid or a pan handle poking through the rack can strike the spray arms or the tub. Pause the cycle and look. The FreeFlex third rack can slip out of its track if it is not pushed fully home; check that it is seated and that nothing sits over the edge.
Spin the arms by hand to check that they clear every dish, since an arm that clacks against a tall item makes a rhythmic knock. Check the racks' wheels, because a worn wheel rattles as the rack slides. If the noise is mechanical, it may be debris in the sump, which makes the pump grind; remove and clean the filter, check the sump for glass or a bone, and refit the filter.
A hum with no water movement can be a blocked drain pump or a failing pump, and a drone that grows when the dishwasher heats can be the fan or the element in the drying phase. A dishwasher that is not level, or that is loose in its cabinet, amplifies noise, so check the front feet and the mounting screws. If the noise continues with an empty tub, note when it happens, and quote KDTM704KPS and the serial number from the label when you call KitchenAid.
Differential
Likely causes of “KitchenAid KDTM704 dishwasher makes grinding, humming, knocking or squealing noises”, and how to tell them apart
- 1
A loose item in the load
What separates it A rattle or a knock
How to confirm Reload and secure items
- 2
The third rack not seated
What separates it A rattle as the cycle runs
How to confirm Push it fully home
- 3
An arm hitting a dish
What separates it A rhythmic clack
How to confirm Reload and spin the arms
- 4
Debris in the sump
What separates it A grind from the base
How to confirm Clear the filter and sump
- 5
A worn pump or a loose mounting
What separates it A hum or a drone with an empty tub
How to confirm Technician check
Before you touch a setting
Record this first — changing settings destroys the evidence
- When in the cycle the noise happens
- Whether it stops when the load is rearranged
- Whether it continues with an empty tub
- The model and serial number
Try in this order
0 of 6 completedPause the cycle
ReversibleLook for what is moving.
Reseat the third rack
ReversibleIn its track.
Spin the arms
ReversibleBy hand.
Clean the filter and sump
ReversibleCheck for glass.
Check the feet
ReversibleAnd mounting screws.
Call KitchenAid
ReversibleIf it persists empty.
Model-specific
What is true of this model and not of its siblings
- Normal noise
- A soft hum and the sound of water.
- Load noises
- Loose items and tall dishes strike the arms.
- The third rack
- It must be seated in its track.
- The sump
- Debris causes grinding.
- The dry phase
- A fan and an element add some sound.
- KitchenAid help
- Quote KDTM704KPS and the serial number.
- Parts for this problem on the KDTM704 (RepairClinic, 2026-09-21)
- circulation pump & motor assembly, part number W11414076, at $200.31; drain pump, part number W11412291, at $85.55.
Stop boundary
When this stops being a self-service repair
- !Do not run the dishwasher with broken glass in the sump
- !Switch off before reaching into the base
- !Call KitchenAid for a grinding or a hum with an empty tub
Evidence ledger
Sources behind this answer
Exact questions
Common questions
Is a 44 dBA dishwasher supposed to be audible?+
Yes, a soft hum and the rush of water are normal.
What causes a knock?+
A loose item or an arm hitting a dish.
What causes a grind?+
Debris around the pump.
Why does it drone in the dry phase?+
The fan and element run then.
Will levelling help?+
Yes.
Is the pump repair costly?+
A technician quotes it.