Exact model-family answer directory

Whirlpool WHD560CHW heat-pump dryer troubleshooting

Choose the symptom actually shown by WHD560CHW. Ventless heat-pump dryer; condenser/filter maintenance replaces exterior vent diagnosis. Error codes remain separate records because the same characters can mean different things on another platform.

not heatingtakes too longwon't startstopsdrum not turningsquealing

Reviewed records

12 exact answers

Not sure where the fault is?

Whirlpool · no power

Whirlpool WHD560CHW heat-pump dryer has no power or a blank display

For the Whirlpool WHD560CHW heat-pump dryer, prove both breaker poles for electric models, the outlet and control wake state before internal service.

Open record Whirlpool · drum not turning

Whirlpool WHD560CHW heat-pump dryer heats or runs but the drum does not tumble

For the Whirlpool WHD560CHW heat-pump dryer, a nonturning drum with motor sound commonly crosses the belt, idler, roller or drive-motor boundary.

Open record Whirlpool · wrinkled

Whirlpool WHD560CHW heat-pump dryer leaves clothes wrinkled or tangled

For the Whirlpool WHD560CHW heat-pump dryer, load size, fabric mix, heat and prompt removal normally matter more than hardware.

Open record Whirlpool · squealing

Whirlpool WHD560CHW heat-pump dryer makes squealing, thumping, scraping or rattling noises

For the Whirlpool WHD560CHW heat-pump dryer, match the sound to drum speed, warm-up and load before replacing parts.

Open record Whirlpool · not heating

Whirlpool WHD560CHW heat-pump dryer runs but does not heat

For the Whirlpool WHD560CHW heat-pump dryer, airflow, cycle choice and household power or gas supply should be proved before heater or valve service.

Open record Whirlpool · sensor dry

Whirlpool WHD560CHW heat-pump dryer sensor cycle ends too early or runs too long

For the Whirlpool WHD560CHW heat-pump dryer, small/mixed loads, dirty sensor bars and poor airflow can mislead moisture sensing.

Open record Whirlpool · vent code

Whirlpool WHD560CHW heat-pump dryer shows a vent, airflow or blockage warning

For the Whirlpool WHD560CHW heat-pump dryer, treat a vent warning as measured airflow loss, not as a code to clear and ignore.

Open record Whirlpool · burning smell

Whirlpool WHD560CHW heat-pump dryer smells hot, scorched or like burning

For the Whirlpool WHD560CHW heat-pump dryer, stop the dryer until lint, airflow, foreign material and electrical or belt overheating are separated.

Open record Whirlpool · stops

Whirlpool WHD560CHW heat-pump dryer stops before the cycle is finished

For the Whirlpool WHD560CHW heat-pump dryer, a stop can be sensor completion, overheating protection, door interruption or power loss.

Open record Whirlpool · takes too long

Whirlpool WHD560CHW heat-pump dryer takes too long to dry clothes

For the Whirlpool WHD560CHW heat-pump dryer, a restricted exhaust is the first safety and performance check when drying time increases.

Open record Whirlpool · Wi-Fi

Whirlpool WHD560CHW heat-pump dryer will not connect to Wi-Fi or the manufacturer's app

For the Whirlpool WHD560CHW heat-pump dryer, confirm that the exact model has wireless hardware and supports the current app before network changes.

Open record Whirlpool · won't start

Whirlpool WHD560CHW heat-pump dryer will not start

For the Whirlpool WHD560CHW heat-pump dryer, prove power, door switch, control lock and the Start-button hold behavior before internal repair.

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Confirm the model first

Which units this covers, and how to tell yours is one of them

Every answer below is scoped to these model identifiers. A neighbouring model in the same line can use a different part, a different reset sequence or a different radio, so matching the identifier before following a procedure is the step that decides whether the rest of the page applies to you.

Model numbers and patterns: WHD560CHW
What that covers: Ventless heat-pump dryer; condenser/filter maintenance replaces exterior vent diagnosis.

Published specification

What is true of this model and changes how you fix it

These are the properties that decide which procedure applies. Each is read from the manufacturer’s own published figures for this model, not carried over from a sibling that shares its retail name.

Type — VENTLESS HYBRID HEAT-PUMP (no vent): A 7.4 cu. ft. VENTLESS hybrid heat-pump dryer (WHD) — it recirculates and reheats air instead of venting outside, so there is NO exhaust duct and 'not drying' is never a blocked vent; it is a condenser/lint question. It dries at a lower temperature (clothes warm, not hot) and takes longer than a vented dryer, which is normal, and it runs on 240V in a closet-depth, stackable design.
Internal lint/condenser maintenance is critical: Beyond the normal lint screen it has an internal secondary lint screen and a condenser that trap fine lint — owners report these need cleaning regularly, and neglecting them is the top cause of gradually worsening drying (and can require professional cleaning once a year). Clean the accessible lint screen every load and follow the manual for the internal screen/condenser.
Advanced Moisture Sensing: Ends the cycle when the load reads dry; clean the sensor strips if it ends early. Wrinkle Shield and Quick Dry options included.

Where these figures were read. whirlpool.com WHD560CHW (7.4 cu ft ventless HYBRID HEAT-PUMP electric) + AJMadison, read 2026-09-01

Manufacturer support for this product line. Whirlpool Product Help — Product Help. Official Whirlpool product help; this key exists so the 120-volt ventless heat-pump dryer does not inherit the 240-volt electric-dryer articles.

Exact questions

Questions that only have an answer for the Whirlpool WHD560CHW heat-pump dryer

Each answer below uses this model’s own published figures. The same question asked about a different model in the line has a different answer, which is why it is answered here rather than on a general page.

My Whirlpool WHD560CHW heat-pump dryer isn't drying like it used to.+

On this ventless hybrid heat-pump dryer, gradually worse drying is almost always lint and condenser buildup, not a heater fault, because it recirculates air through an internal condenser rather than venting. Clean the main lint screen every load AND the secondary internal lint screen and condenser per the manual — this model is known to need that maintenance, sometimes a professional cleaning once a year. Remember it also dries cooler and slower than a vented dryer by design, and there is no vent to check.

Structured depth, not empty permutations

Every published record carries a direct answer, scope, ordered fixes, risk notes and sources.

Device and manufacturer hubs share a consistent record system, but each answer carries the relevant controls, fault boundaries, consequences and official support entry point for that platform.

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