Direct answer
Broil may require a specific rack, closed or partly open door by model, and a separate upper element or gas igniter. Test it independently from Bake.
What this covers
- Ranges & ovens · broil
- The exact symptom in the title before component-level repair
- Consumer-accessible controls, connections and maintenance areas
What it does not cover
- ×Smoke, burning odor, swelling, liquid on powered parts or damaged wiring
- ×Opening sealed panels, bypassing interlocks or live-electrical testing
- ×Account ownership, billing or warranty disputes
Observe before changing anything
ReversibleSelect Broil High on an empty cool oven and observe the upper element or ignition without touching it.
Isolate the failing boundary
ReversibleConfirm mode, door position, control lock and energy supply using the exact manual.
Apply the narrow correction
ReversibleReset controls once after cooling; leave element, igniter and valve repair to service.
Verify the result and stop at the boundary
ReversibleStop for gas odor, arcing, repeated clicking without flame or breaker trips.
Evidence ledger
Sources behind this answer
Visible sources support the visible claims. Home Product Support records the publisher, the fact used and the review date; community reports can suggest an issue but do not become a published fact on their own.
Exact questions
Common follow-ups
What should I check first for “Oven broiler does not heat”?+
Select Broil High on an empty cool oven and observe the upper element or ignition without touching it.
How do I know whether the problem is external or inside the device?+
Confirm mode, door position, control lock and energy supply using the exact manual.
When should I stop and request repair?+
Stop for gas odor, arcing, repeated clicking without flame or breaker trips.
Answer for the exact device and software version shown above.