Dishes, laundry or food coming out wrong — still dirty, still wet, unevenly cooked — usually traces to loading, cycle selection or a supply issue, not a failed appliance. For gas surface-burner ignition, first after cooling, clean/dry approved parts and seat the cap before one test.
What this covers
- gas surface-burner ignition with this exact failure state
- Diagnosis across wet/dirty cap and ports versus electrode, gas supply and switch
What it does not cover
Try in this order
0 of 4 completedCapture the exact failure state
ReversibleRecord the exact cycle, load size and any additive, such as detergent or rinse aid, used for the bad result. Expected behavior: spark and light promptly with a correctly seated clean burner.
Isolate the component boundary
ReversibleAfter cooling, clean/dry approved parts and seat the cap before one test. Repeat with a smaller, correctly loaded test batch and the manufacturer-recommended additive amount. Boundary to separate: wet/dirty cap and ports versus electrode, gas supply and switch.
Correct only the proven cause
ReversibleCorrect cap/port condition or use qualified gas service. Correct the loading pattern, cycle selection or additive amount proven by the comparison.
Verify and stop safely
ReversibleRun one more normal-sized load and confirm the correct result with the fix applied. For a strong gas odor, do not operate switches — leave the building and call the gas utility or 911 from outside; turn off the gas and ventilate for repeated clicking without flame.
Evidence ledger
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