Samsung · no power

Samsung refrigerator has no power

Samsung refrigerator has no power: prove the outlet, breaker/GFCI and control/display modes before internal service. Scoped to RF29BB8600*.

If the Samsung RF29BB8600 does not operate at all, Samsung's troubleshooting lists the first causes: the power cord is not plugged in properly, the temperature control is not set correctly and the refrigerator is near a heat source or direct sunlight. A panel that is dark may simply be closed: the display lights only with the door open. Cooling Off (Shop) mode also looks like a dead fridge: it shows 0 and FF with a chime and never gets cold. A power cut leaves Sabbath mode on, and the manual says the refrigerator will need the time to return to its set temperatures.

Differential

Likely causes of “Samsung refrigerator has no power”, and how to tell them apart

  1. 1

    The power cord is not plugged in properly

    What separates it There are no lights and no fan sound because the power cord is not plugged in properly

    How to confirm Plug the cord in properly and test the outlet

  2. 2

    Cooling Off (Shop) mode

    What separates it 0 and FF show and the chime sounds, and it is not cold

    How to confirm Hold Fridge and FlexZone for 6 seconds, then press Door Alarm

  3. 3

    Sabbath mode remains active after a power cut

    What separates it Buttons, display and lights are off while cooling continues

    How to confirm Deactivate Sabbath mode by holding Door Alarm and AutoFill Pitcher for 5 seconds

  4. 4

    The temperature control is set too warm

    What separates it The refrigerator runs but stays warm because the temperature control is set too warm

    How to confirm Set the temperature lower; the fridge range is 34 to 44 F

Before you touch a setting

Record this first — changing settings destroys the evidence

  • Whether the fan or lights work when the door opens
  • What the display shows: 0 and FF, or a blank panel
  • Whether a power cut happened recently

Try in this order

0 of 5 completed
  1. Open the door

    Reversible

    The main panel display only lights with the door open. If a lamp lights when the door opens, the refrigerator has power.

  2. Check the plug and outlet

    Reversible

    Check the plug and the outlet, and make sure that the power cord is plugged in properly and the outlet has power.

  3. Check Cooling Off and Sabbath modes

    Reversible

    0 and FF and a chime mean Cooling Off mode; a locked-out panel and dark lights can mean Sabbath mode, which stays active after a power failure until deactivated.

  4. Check the set temperatures

    Reversible

    Fridge is 34 to 44 F and freezer is 5 to -8 F. Set a colder temperature if too warm.

  5. Allow time to recover

    Reversible

    After a power cut allow time for the refrigerator to return to the set temperatures; the panel shows actual temperature until they match.

Model-specific

What is true of this model and not of its siblings

Charges for no-defect visits
The manual notes you will be charged for any service visits in which no defects were found, and for service visits related to normal operating sounds, so review the troubleshooting rows first. The general troubleshooting table lists power cord, temperature control, heat source and clearance for a refrigerator that does not operate.
Door alarm, lock and Sabbath
If a door stays open more than 2 minutes an alarm sounds and its indicator blinks; the alarm is on by default and toggles with the Door Alarm button. Holding Door Alarm for 3 seconds locks the main panel to prevent accidental changes, and Lock re-engages after one minute of inactivity. Sabbath mode is turned on or off by holding Door Alarm and AutoFill Pitcher together for 5 seconds, stays active for 85 hours, switches off the buttons, display and internal lights while cooling continues, and stays on after a power failure until you deactivate it.
Power basics
Check the outlet with another device, the plug and the breaker. A refrigerator that is silent and dark may have a tripped GFCI, a faulty cord or a failed control. Do not open the doors more than necessary to keep the food cold.
Saving food
A full freezer keeps food frozen for about two days if closed, and a refrigerator keeps cold for about four hours. Use ice or a cooler for perishables and call service quickly.
Other models this page answers
These steps also fit models RF30BB6600, RF32FMQDBSR, RF28R7551, RF27T5501, RF28T5001, RF23M8070, RS27T5200, RT18M6215.

Stop boundary

When this stops being a self-service repair

  • !If there is no power at all with the outlet confirmed and the plug in, contact a Samsung service center
  • !If the breaker trips as it starts, stop and call an electrician

Evidence ledger

Sources behind this answer

Exact questions

Common questions

Why is my refrigerator not on?+

The power cord may not be plugged in properly, or Cooling Off mode may be on.

Why is the panel black?+

It lights only when the door is open.

What does 0 and FF mean?+

Cooling Off (Shop) mode; the fan and lights work but not the compressors.

How long does it take to cool?+

It takes time to reach a new temperature; the panel shows the actual temperature until it does.

Can the lamps be replaced by me?+

No, you cannot replace the lamps yourself, since they are not user serviceable.

What clearance is needed?+

At least 2.5 inches (5 cm) at the back and sides.

How long does food stay cold without power?+

About four hours in the refrigerator.

Can a GFCI outlet trip?+

Yes, it can cut power.

Wrong device or version?

Match the path before repeating the steps.

Match another device