Kenmore · Wi-Fi

Kenmore 110-series front-load washer will not connect to Wi-Fi or the manufacturer's app

Kenmore 110-series front-load washer will not connect to Wi-Fi or the manufacturer's app: prove appliance eligibility, supported Wi-Fi band/security, account ownership and onboarding mode before resetting the appliance. Scoped to 110.xxxxxxxx (the 110 prefix means Whirlpool-built and is shared with top-load 110 models — read the full number on the label).

Kenmore's own guides for the 110-series describe washers with electronic controls and no network connection: the 110.4996x front-loader has Audio Visual electronic controls, a cycle selector, options and modifiers, and a cycle signal you can set to LOUD, SOFT or OFF, and the 110.22352510 top-loader has a Water Level knob, Wash Temperature and Wash Cycle knobs and a Start/Pause/Unlock Lid button. Neither guide describes Wi-Fi or an app. Connected appliances from Whirlpool's own brand use the Whirlpool app; a Kenmore 110-series washer is not described as one. Read the status lights and the display instead, and use the cycle signal to tell you when a load is done.

Differential

Likely causes of “Kenmore 110-series front-load washer will not connect to Wi-Fi or the manufacturer's app”, and how to tell them apart

  1. 1

    Expecting an app on a model that has none

    What separates it No app lists the washer and no pairing exists

    How to confirm Compare the model number on the label with the guide's controls

  2. 2

    A cycle signal set to OFF

    What separates it The washer finishes silently because the cycle signal is set to OFF

    How to confirm Set the cycle signal to LOUD or SOFT on the front-loader

  3. 3

    A delayed start

    What separates it The washer looks idle after Start because of a delayed start

    How to confirm Check the Delay time in the display; it counts down before the wash

  4. 4

    A smart plug at the outlet

    What separates it The plug reports offline but the washer runs because a smart plug is at the outlet

    How to confirm Plug the washer directly into a grounded outlet

Before you touch a setting

Record this first — changing settings destroys the evidence

  • What the app or device is and what appliance it is for
  • What the display or status lights show
  • Whether the washer runs from its own panel

Try in this order

0 of 5 completed
  1. Confirm the model

    Reversible

    Confirm the model, since the 110 prefix means Whirlpool built, and the guide lists only knobs, buttons and lights.

  2. Start at the panel

    Reversible

    Front-loader: POWER, cycle selector, options and modifiers, then START held for about 1 second. Top-loader: knobs then Start/Pause/Unlock Lid.

  3. Use the cycle signal

    Reversible

    Use the cycle signal, and on the front loader choose LOUD, SOFT or OFF so that a finished load announces itself.

  4. Watch the lights

    Reversible

    The front-loader's CLOTHES CLEAN light glows and the door unlocks when the cycle is complete.

  5. Set a phone reminder

    Reversible

    Set a phone reminder, since there are no notifications from the washer to a phone.

Model-specific

What is true of this model and not of its siblings

Specification notes (Kenmore 110 front-loader)
Kenmore's 110 front-loader is a high-efficiency washer with a stainless steel drum, Dynamic Balance that reaches spin speeds of up to 1,050 rpm, a Detergent Advantage System dispenser with TIMED BLEACH release, Auto Water Level, up to six spin speeds and an Add Clothes light that stays on for the first 8 minutes, per Kenmore's guide. The 110 top-loader has a Lid Locked light and a Water Level knob with Auto and Deep Fill. The 110 prefix marks the Whirlpool-built line.
Front-loader controls
The front-loader's controls glow green for the selected cycle and the preset modifiers (Soil Level, Wash Temp and Spin Speed) and amber for selectable options; an unavailable option or modifier does not light. The display shows the estimated time remaining. The washer shuts off automatically if START is not pressed within 5 minutes and powers down 60 minutes after the cycle ends.
Kenmore service
Kenmore's guides give 1-800-4-MY-HOME (1-800-469-4663) to schedule service and order parts in the U.S., and describe Master Protection Agreements covering parts and labor beyond the warranty. The washers are sold with a manufacturer's warranty; the guides ask you to keep the model and serial numbers to hand for a call.
Other models this page answers
These steps also fit the 110-series top-load washer.

Stop boundary

When this stops being a self-service repair

  • !If the washer will not run from its panel, follow the power page
  • !If a code shows, follow the error pages, or call Kenmore on 1-800-4-MY-HOME

Evidence ledger

Sources behind this answer

Where the manufacturer's article stops. 4996x front-loader and Kenmore's guide for the 110.22352510 top-loader, with Whirlpool's own front-load code table for the same builder. Kenmore's 796-series washers are built by a different maker and use different controls and codes, so confirm the model number begins 110 on the label before relying on a step here.

Exact questions

Common questions

Does a Kenmore 110-series washer have Wi-Fi?+

Kenmore's guides for the 110 front-loader and top-loader list no Wi-Fi or app.

How do I know the cycle is done?+

The front-loader's CLOTHES CLEAN light glows, the door unlocks and the cycle signal sounds if it is on.

What does the cycle signal do?+

It is helpful for items that should come out as soon as the washer stops; choose LOUD, SOFT or OFF.

Does the washer switch itself off?+

Yes; if START is not selected within 5 minutes of choosing a cycle, and it powers down 60 minutes after the cycle is complete.

Should I close the faucets after washing?+

Closing the faucets after use limits the risk of a leak or a fill fault if a valve or hose fails.

What should I check if water appears with the washer off?+

Check the drain hose form and depth, and the fill hose connections, and call for service if an inlet valve leaks.

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