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Kenmore 110-series front-load washer will not fill with water or fills too slowly

Kenmore 110-series front-load washer will not fill with water or fills too slowly: verify both water supplies, inlet screens, hose routing and the selected cycle before treating the inlet valves or pressure system as failed. Scoped to 110.xxxxxxxx (the 110 prefix means Whirlpool-built and is shared with top-load 110 models — read the full number on the label).

If a Kenmore 110 washer does not fill, the top-loader's Kenmore guide lists the checks: both hoses must be attached with water flowing to the inlet valve, both hot and cold faucets must be on, the inlet valve screens must not be clogged and the hoses must not be kinked; the electrical supply must be a grounded 3-prong outlet with no extension cord and the breaker reset; and the lid must be closed. A wash light that stays on means the washer was unable to fill appropriately. Whirlpool's own front-load table for the builder gives F8 E1 or LO FL for low water flow (faucets on, hoses not kinked, no anti-flood devices) and its articles say to clean the inlet screens on the back of the inlet valve.

Differential

Likely causes of “Kenmore 110-series front-load washer will not fill with water or fills too slowly”, and how to tell them apart

  1. 1

    Faucets off or hoses kinked

    What separates it F8 E1 or LO FL shows because the faucets are off or the hoses are kinked

    How to confirm Open both faucets fully and straighten the hoses

  2. 2

    Clogged inlet screens

    What separates it The fill is slow because the inlet screens are clogged

    How to confirm Clean the screens at the back of the inlet valve

  3. 3

    Anti-flood devices

    What separates it The flow is reduced because anti flood devices are in the line

    How to confirm Connect directly to the supply, without the anti flood devices

  4. 4

    The lid open (top-loader)

    What separates it The washer will not start or fill because the lid is open on a top loader

    How to confirm Close the lid, and then start the cycle

  5. 5

    Top-loader (110-series HE, Water Level knob): the water supply is restricted

    What separates it The wash light stays on and the washer stops working because it could not fill

    How to confirm Check that both hot and cold faucets are on and the inlet hoses are not kinked

  6. 6

    Top-loader (110-series HE, Water Level knob): a clogged inlet valve screen

    What separates it Very little water enters even though both faucets are open

    How to confirm Clean the inlet valve screens on the washer

Before you touch a setting

Record this first — changing settings destroys the evidence

  • Whether the wash light stays on
  • Whether anti flood devices are fitted to the hoses

Try in this order

0 of 7 completed
  1. Open the faucets

    Reversible

    Open the faucets, and make sure that both are fully open, and then test again to see whether it helped.

  2. Straighten the hoses

    Reversible

    Straighten the hoses, and connect hot, red, to hot and cold, blue, to cold, and then test again to see whether it helped.

  3. Clean the screens

    Reversible

    Clean the screens, by removing the hoses and brushing the inlet valve screens, and then test again to see whether it helped.

  4. Remove anti-flood devices

    Reversible

    Remove anti flood devices, since a direct connection gives optimum performance, and then test again to see whether it helped.

  5. Clear the code

    Reversible

    Clear the code, by pressing Pause or Cancel twice and Power once, and then test again to see whether it helped.

  6. Check the supply

    Reversible

    Both hoses must be attached and have water flowing to the inlet valve, and both hot and cold faucets must be turned on. Check for kinks in the hoses, which can restrict water flow, and confirm the hot and cold inlet hoses are not reversed.

  7. Clean the screens

    Reversible

    Inlet valve screens can become clogged. Turn off the faucets, remove the hoses, take out the screens, rinse or descale them, and reinstall before reconnecting the hoses. If the wash light stays on after the water supply is confirmed, note the light and call service.

Model-specific

What is true of this model and not of its siblings

Water supply basics
Both hot and cold hoses must be attached and have water flowing to the inlet valve for the washer to operate correctly, and the inlet valve screens can clog from mineral build-up or debris. A hose that looks fine can still be restricted, so run water through it at a sink with the hose off the washer and replace it if the stream is weak.
Auto Water Level
Kenmore says the front-loader's Auto Water Level feature adjusts to the size of the load so the washer uses the minimal amount of water needed to clean and rinse. A low, quick fill on a small load is that feature working, while F8 E1 or a wash light that stays on is the real low-flow fault.
Front-loader guide: F20 and the fill checks
Kenmore's own 110.4996x guide lists F20 as a water inlet problem, meaning no water or too little. Press STOP twice to cancel the cycle, unplug the washer or disconnect power, then check that both faucets are fully open, that the screens at the inlet hose connection are not clogged and that the inlet hoses are neither kinked nor frozen. Plug in, re-select the cycle and press START; if F20 remains, the guide says to call for service. For a washer that will not fill, wash or rinse it adds the plug, power at the outlet and the valve screens: shut off the water, remove the hoses, clear any film or particles from the screens, refit the hoses and check for leaks. This front-loader's own guide uses F20, F21 and F22, not the F-and-E pairs in Whirlpool's table for the builder's later platform.
Fill checks
The lid must be closed for the washer to fill and run. If the Water Level knob is set to Deep Fill the tub fills to the maximum and takes longer. The washer fills in stages: partial fill for sensing, then a fill to the level for the detected load.
Other models this page answers
These steps also fit the 110-series top-load washer.

Stop boundary

When this stops being a self-service repair

  • !If the fill error returns after clearing the supply, call Kenmore on 1-800-4-MY-HOME

Evidence ledger

Sources behind this answer

Exact questions

Common questions

What does the wash light staying on mean (top-loader)?+

The washer was unable to fill appropriately.

Should I use flood-safe hoses?+

No; they can reduce pressure and flow.

Can the lid stop the fill?+

Yes; the top-loader will not fill with the lid open.

Are the screens cleanable?+

Yes, with a brush and mild soap, without removing them.

Why does the wash light stay on?+

It indicates the washer was unable to fill appropriately.

Do both faucets need to be on?+

Yes, both hot and cold must be fully on.

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