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LG WashCombo WM6998HBA will not drain or stops with water inside

LG WashCombo WM6998HBA will not drain or stops with water inside: treat standing water as a drain-path problem until the pump, filter, hose and household drain are separated. Scoped to WM6998HBA.

An LG WM6998HBA WashCombo is an all-in-one washer and condensing dryer, and when it will not drain, the water stays in the drum and the cycle stops, the causes are the drain hose, the drain pump filter or the standpipe, and in a combo the condensing path adds one more place to look. First look for a code on the display, since LG shows an OE code for a drain error; if it appears, the steps are the same. Check the drain hose behind the machine for kinks and for the right height; a hose that is crushed against the wall or set too high or too low stops draining or siphons. Check that the standpipe or the sink trap is not blocked, which makes water back up.

The checks in more detail

Then the drain pump filter. On LG front-loaders it sits behind a small cover at the lower front, and traps coins, hair pins and lint. Put towels and a shallow tray down, unplug the machine, open the cover and drain the trapped water by unscrewing the little hose cap, then unscrew the filter slowly, remove what it holds and look into the housing for anything blocking the pump impeller. Refit the filter firmly, since a loose one leaks. With a WashCombo, check the condensate path too: water from the dryer's condensing system collects in the same drain, so a blocked path after drying can make the machine think it has not emptied. Run a Drain and Spin cycle to test.

If water still does not leave and you hear the pump humming, the pump or its wiring may have failed, a repair for a technician. A pump that makes no sound at all points to power or the control. Overloading and too much detergent can cause suds that block the drain sensor, so use less and run a rinse. Clean the washer with the Tub Clean cycle monthly, and leave the door ajar to dry. Keep the model and serial numbers from the label for LG support, and check the warranty. The WM6998HBA is an LG WashCombo, a combined washer and heat-pump dryer, and its drain has an extra place to look: the condensing filter and the long internal drain path that serve the dryer side.

If the washer will not drain, the drain pump filter is the first stop, but the OE code can also appear because lint has built up in the condenser area. Check the manual for the location of the filters, clean the lint filter and run the Tub Clean cycle once the drain is free. Avoid overloading the drum, since a heavy wet load slows the pump. The drain hose of a WashCombo needs to sit within the height range LG gives; too high a hose stops the flow, and too low a hose lets water siphon out during the fill. Allow the machine to rest a few minutes after a failed drain before trying again.

Differential

Likely causes of “LG WashCombo WM6998HBA will not drain or stops with water inside”, and how to tell them apart

  1. 1

    A kinked or badly placed drain hose

    What separates it Water does not leave

    How to confirm Straighten it and set the right height

  2. 2

    A blocked standpipe or trap

    What separates it Water backs up

    How to confirm Clear the drain

  3. 3

    A clogged pump filter

    What separates it An OE code or a stuck cycle

    How to confirm Clean the filter

  4. 4

    A blocked condensate path

    What separates it The combo thinks it has not drained

    How to confirm Clear the condensate route

  5. 5

    A failed pump

    What separates it The pump hums but moves no water

    How to confirm Technician repair

Before you touch a setting

Record this first — changing settings destroys the evidence

  • Any code such as OE
  • Whether the hose is kinked
  • What the pump filter holds
  • Whether the pump hums

Try in this order

0 of 6 completed
  1. Read the display

    Reversible

    For an OE code.

  2. Check the drain hose

    Reversible

    And the standpipe.

  3. Open the pump filter

    Reversible

    With towels ready.

  4. Clear any blockage

    Reversible

    And refit firmly.

  5. Run Drain and Spin

    Reversible

    To test.

  6. Call a technician

    Reversible

    If it still will not drain.

Model-specific

What is true of this model and not of its siblings

WashCombo
A washer and a condensing dryer in one.
Filter
It traps coins and lint.
Parts for this problem on the WM6998HBA (RepairClinic, 2026-09-20)
motor assembly,dc,pump, part number EAU64082901, at $209.49; washing machine filter and trap assembly., part number 383EER2001A, at $26.39; drain hose cap, part number 5006EN3015A, at $4.47.

Stop boundary

When this stops being a self-service repair

  • !If the pump hums with a clean filter and a clear hose, a technician should check it
  • !Contact LG with the model and serial numbers
  • !Check the warranty

Evidence ledger

Sources behind this answer

Exact questions

Common questions

What does OE mean on an LG?+

A drain error.

Where is the drain filter?+

Behind a small cover at the lower front.

Does a combo have extra drain paths?+

Yes, the condensate path.

Can suds cause it?+

Yes.

not draining: model differences

Also covered: LG front-load or top-load washer.

Wrong device or version?

Match the path before repeating the steps.

Match another device