An LG WM6998HBA WashCombo is an all-in-one washer and condensing dryer, and when it will not drain, the water stays in the drum and the cycle stops, the causes are the drain hose, the drain pump filter or the standpipe, and in a combo the condensing path adds one more place to look. First look for a code on the display, since LG shows an OE code for a drain error; if it appears, the steps are the same. Check the drain hose behind the machine for kinks and for the right height; a hose that is crushed against the wall or set too high or too low stops draining or siphons. Check that the standpipe or the sink trap is not blocked, which makes water back up.
The checks in more detail
Then the drain pump filter. On LG front-loaders it sits behind a small cover at the lower front, and traps coins, hair pins and lint. Put towels and a shallow tray down, unplug the machine, open the cover and drain the trapped water by unscrewing the little hose cap, then unscrew the filter slowly, remove what it holds and look into the housing for anything blocking the pump impeller. Refit the filter firmly, since a loose one leaks. With a WashCombo, check the condensate path too: water from the dryer's condensing system collects in the same drain, so a blocked path after drying can make the machine think it has not emptied. Run a Drain and Spin cycle to test.
If water still does not leave and you hear the pump humming, the pump or its wiring may have failed, a repair for a technician. A pump that makes no sound at all points to power or the control. Overloading and too much detergent can cause suds that block the drain sensor, so use less and run a rinse. Clean the washer with the Tub Clean cycle monthly, and leave the door ajar to dry. Keep the model and serial numbers from the label for LG support, and check the warranty. The WM6998HBA is an LG WashCombo, a combined washer and heat-pump dryer, and its drain has an extra place to look: the condensing filter and the long internal drain path that serve the dryer side.
If the washer will not drain, the drain pump filter is the first stop, but the OE code can also appear because lint has built up in the condenser area. Check the manual for the location of the filters, clean the lint filter and run the Tub Clean cycle once the drain is free. Avoid overloading the drum, since a heavy wet load slows the pump. The drain hose of a WashCombo needs to sit within the height range LG gives; too high a hose stops the flow, and too low a hose lets water siphon out during the fill. Allow the machine to rest a few minutes after a failed drain before trying again.
Differential
Likely causes of “LG WashCombo WM6998HBA will not drain or stops with water inside”, and how to tell them apart
- 1
A kinked or badly placed drain hose
What separates it Water does not leave
How to confirm Straighten it and set the right height
- 2
A blocked standpipe or trap
What separates it Water backs up
How to confirm Clear the drain
- 3
A clogged pump filter
What separates it An OE code or a stuck cycle
How to confirm Clean the filter
- 4
A blocked condensate path
What separates it The combo thinks it has not drained
How to confirm Clear the condensate route
- 5
A failed pump
What separates it The pump hums but moves no water
How to confirm Technician repair
Before you touch a setting
Record this first — changing settings destroys the evidence
- Any code such as OE
- Whether the hose is kinked
- What the pump filter holds
- Whether the pump hums
Try in this order
0 of 6 completedRead the display
ReversibleFor an OE code.
Check the drain hose
ReversibleAnd the standpipe.
Open the pump filter
ReversibleWith towels ready.
Clear any blockage
ReversibleAnd refit firmly.
Run Drain and Spin
ReversibleTo test.
Call a technician
ReversibleIf it still will not drain.
Model-specific
What is true of this model and not of its siblings
- WashCombo
- A washer and a condensing dryer in one.
- Filter
- It traps coins and lint.
- Parts for this problem on the WM6998HBA (RepairClinic, 2026-09-20)
- motor assembly,dc,pump, part number EAU64082901, at $209.49; washing machine filter and trap assembly., part number 383EER2001A, at $26.39; drain hose cap, part number 5006EN3015A, at $4.47.
Stop boundary
When this stops being a self-service repair
- !If the pump hums with a clean filter and a clear hose, a technician should check it
- !Contact LG with the model and serial numbers
- !Check the warranty
Evidence ledger
Sources behind this answer
Exact questions
Common questions
What does OE mean on an LG?+
A drain error.
Where is the drain filter?+
Behind a small cover at the lower front.
Does a combo have extra drain paths?+
Yes, the condensate path.
Can suds cause it?+
Yes.
not draining: model differences
Also covered: LG front-load or top-load washer.