Manufacturer and model directory
LG washer model troubleshooting
Choose the complete LG model family before opening a fix. Model patterns are shown on every page, and unsupported code meanings are not copied between platforms.
Browse by platform
342 complete records in this directoryLG SideKick WD300 pedestal washer cycle takes too long or keeps adding time
LG SideKick WD300 pedestal washer cycle takes too long or keeps adding time: load sensing, suds removal, heating, balancing and slow fill/drain can legitimately extend displayed time. Scoped to WD300C*, WD300G*, with the model boundary and safe stop points made explicit.
Open record LG · not cleaningLG SideKick WD300 pedestal washer does not clean clothes well
LG SideKick WD300 pedestal washer does not clean clothes well: poor cleaning is usually resolved by load size, cycle, soil level, detergent, temperature and water flow before parts replacement. Scoped to WD300C*, WD300G*, with the model boundary and safe stop points made explicit.
Open record LG · detergent not dispensingLG SideKick WD300 pedestal washer does not dispense detergent, bleach or softener correctly
LG SideKick WD300 pedestal washer does not dispense detergent, bleach or softener correctly: wrong product, dose, drawer parts, low pressure and leveling can imitate a failed dispenser. Scoped to WD300C*, WD300G*, with the model boundary and safe stop points made explicit.
Open record LG · door lockedLG SideKick WD300 pedestal washer door or lid will not unlock
LG SideKick WD300 pedestal washer door or lid will not unlock: do not force the door; most controls keep it locked while water, heat or motion is detected. Scoped to WD300C*, WD300G*, with the model boundary and safe stop points made explicit.
Open record LG · fills when offLG SideKick WD300 pedestal washer fills with water while turned off
LG SideKick WD300 pedestal washer fills with water while turned off: water entering an idle washer points to an inlet valve that is not sealing or drain-water backflow. Scoped to WD300C*, WD300G*, with the model boundary and safe stop points made explicit.
Open record LG · no powerLG SideKick WD300 pedestal washer has no power or a blank control panel
LG SideKick WD300 pedestal washer has no power or a blank control panel: prove the outlet, breaker/GFCI and wake/control-lock state before internal electrical service. Scoped to WD300C*, WD300G*, with the model boundary and safe stop points made explicit.
Open record LG · leakingLG SideKick WD300 pedestal washer is leaking water
LG SideKick WD300 pedestal washer is leaking water: the location and cycle stage of the first drop matters more than the final puddle. Scoped to WD300C*, WD300G*, with the model boundary and safe stop points made explicit.
Open record LG · grindingLG SideKick WD300 pedestal washer makes grinding, squealing, clicking or banging noises
LG SideKick WD300 pedestal washer makes grinding, squealing, clicking or banging noises: describe the sound by stage and speed before assuming a motor or bearing failure. Scoped to WD300C*, WD300G*, with the model boundary and safe stop points made explicit.
Open record LG · shakingLG SideKick WD300 pedestal washer shakes, walks or bangs during spin
LG SideKick WD300 pedestal washer shakes, walks or bangs during spin: load balance, shipping hardware, cabinet level and floor stiffness should be proved before suspension or drive repair. Scoped to WD300C*, WD300G*, with the model boundary and safe stop points made explicit.
Open record LG · SUDLG SideKick WD300 pedestal washer shows excessive suds, SUD or Sd behavior
LG SideKick WD300 pedestal washer shows excessive suds, SUD or Sd behavior: excess or non-HE detergent can extend the cycle, suppress spin and cause drain errors. Scoped to WD300C*, WD300G*, with the model boundary and safe stop points made explicit.
Open record LG · odorLG SideKick WD300 pedestal washer smells musty, sour or like mildew
LG SideKick WD300 pedestal washer smells musty, sour or like mildew: residue, trapped moisture and a restricted drain path should be corrected before deodorizing. Scoped to WD300C*, WD300G*, with the model boundary and safe stop points made explicit.
Open record LG · stops mid cycleLG SideKick WD300 pedestal washer stops, pauses or powers off mid-cycle
LG SideKick WD300 pedestal washer stops, pauses or powers off mid-cycle: record the stage and display state; a repeatable stop during fill, heat, drain or spin is diagnostically different. Scoped to WD300C*, WD300G*, with the model boundary and safe stop points made explicit.
Open record LG · water level lowLG SideKick WD300 pedestal washer uses very little water or the water level looks wrong
LG SideKick WD300 pedestal washer uses very little water or the water level looks wrong: high-efficiency washers may not submerge the load; dry items, poor turnover or a fill code—not appearance alone—indicate a fault. Scoped to WD300C*, WD300G*, with the model boundary and safe stop points made explicit.
Open record LG · Wi-FiLG SideKick WD300 pedestal washer will not connect to Wi-Fi or the manufacturer's app
LG SideKick WD300 pedestal washer will not connect to Wi-Fi or the manufacturer's app: prove appliance eligibility, supported Wi-Fi band/security, account ownership and onboarding mode before resetting the appliance. Scoped to WD300C*, WD300G*, with the model boundary and safe stop points made explicit.
Open record LG · not drainingLG SideKick WD300 pedestal washer will not drain or stops with water inside
LG SideKick WD300 pedestal washer will not drain or stops with water inside: treat standing water as a drain-path problem until the pump, filter, hose and household drain are separated. Scoped to WD300C*, WD300G*, with the model boundary and safe stop points made explicit.
Open record LG · not fillingLG SideKick WD300 pedestal washer will not fill with water or fills too slowly
LG SideKick WD300 pedestal washer will not fill with water or fills too slowly: verify both water supplies, inlet screens, hose routing and the selected cycle before treating the inlet valves or pressure system as failed. Scoped to WD300C*, WD300G*, with the model boundary and safe stop points made explicit.
Open record LG · not spinningLG SideKick WD300 pedestal washer will not spin or leaves clothes soaking wet
LG SideKick WD300 pedestal washer will not spin or leaves clothes soaking wet: a washer normally refuses full-speed spin when it has not drained, cannot balance the load or cannot prove the door is locked. Scoped to WD300C*, WD300G*, with the model boundary and safe stop points made explicit.
Open record LG · door won't lockLG SideKick WD300 pedestal washer will not start because the door or lid will not lock
LG SideKick WD300 pedestal washer will not start because the door or lid will not lock: remove clothing pressure and inspect alignment before replacing a latch. Scoped to WD300C*, WD300G*, with the model boundary and safe stop points made explicit.
Open record LG · cycle too longLG SIGNATURE WM9500HKA washer cycle takes too long or keeps adding time
LG SIGNATURE WM9500HKA washer cycle takes too long or keeps adding time: load sensing, suds removal, heating, balancing and slow fill/drain can legitimately extend displayed time. Scoped to WM9500HKA, with the model boundary and safe stop points made explicit.
Open record LG · not cleaningLG SIGNATURE WM9500HKA washer does not clean clothes well
LG SIGNATURE WM9500HKA washer does not clean clothes well: poor cleaning is usually resolved by load size, cycle, soil level, detergent, temperature and water flow before parts replacement. Scoped to WM9500HKA, with the model boundary and safe stop points made explicit.
Open record LG · detergent not dispensingLG SIGNATURE WM9500HKA washer does not dispense detergent, bleach or softener correctly
LG SIGNATURE WM9500HKA washer does not dispense detergent, bleach or softener correctly: wrong product, dose, drawer parts, low pressure and leveling can imitate a failed dispenser. Scoped to WM9500HKA, with the model boundary and safe stop points made explicit.
Open record LG · door lockedLG SIGNATURE WM9500HKA washer door or lid will not unlock
LG SIGNATURE WM9500HKA washer door or lid will not unlock: do not force the door; most controls keep it locked while water, heat or motion is detected. Scoped to WM9500HKA, with the model boundary and safe stop points made explicit.
Open record LG · fills when offLG SIGNATURE WM9500HKA washer fills with water while turned off
LG SIGNATURE WM9500HKA washer fills with water while turned off: water entering an idle washer points to an inlet valve that is not sealing or drain-water backflow. Scoped to WM9500HKA, with the model boundary and safe stop points made explicit.
Open record LG · no powerLG SIGNATURE WM9500HKA washer has no power or a blank control panel
LG SIGNATURE WM9500HKA washer has no power or a blank control panel: prove the outlet, breaker/GFCI and wake/control-lock state before internal electrical service. Scoped to WM9500HKA, with the model boundary and safe stop points made explicit.
Open record LG · leakingLG SIGNATURE WM9500HKA washer is leaking water
LG SIGNATURE WM9500HKA washer is leaking water: the location and cycle stage of the first drop matters more than the final puddle. Scoped to WM9500HKA, with the model boundary and safe stop points made explicit.
Open record LG · grindingLG SIGNATURE WM9500HKA washer makes grinding, squealing, clicking or banging noises
LG SIGNATURE WM9500HKA washer makes grinding, squealing, clicking or banging noises: describe the sound by stage and speed before assuming a motor or bearing failure. Scoped to WM9500HKA, with the model boundary and safe stop points made explicit.
Open record LG · shakingLG SIGNATURE WM9500HKA washer shakes, walks or bangs during spin
LG SIGNATURE WM9500HKA washer shakes, walks or bangs during spin: load balance, shipping hardware, cabinet level and floor stiffness should be proved before suspension or drive repair. Scoped to WM9500HKA, with the model boundary and safe stop points made explicit.
Open record LG · SUDLG SIGNATURE WM9500HKA washer shows excessive suds, SUD or Sd behavior
LG SIGNATURE WM9500HKA washer shows excessive suds, SUD or Sd behavior: excess or non-HE detergent can extend the cycle, suppress spin and cause drain errors. Scoped to WM9500HKA, with the model boundary and safe stop points made explicit.
Open record LG · odorLG SIGNATURE WM9500HKA washer smells musty, sour or like mildew
LG SIGNATURE WM9500HKA washer smells musty, sour or like mildew: residue, trapped moisture and a restricted drain path should be corrected before deodorizing. Scoped to WM9500HKA, with the model boundary and safe stop points made explicit.
Open record LG · stops mid cycleLG SIGNATURE WM9500HKA washer stops, pauses or powers off mid-cycle
LG SIGNATURE WM9500HKA washer stops, pauses or powers off mid-cycle: record the stage and display state; a repeatable stop during fill, heat, drain or spin is diagnostically different. Scoped to WM9500HKA, with the model boundary and safe stop points made explicit.
Open record LG · water level lowLG SIGNATURE WM9500HKA washer uses very little water or the water level looks wrong
LG SIGNATURE WM9500HKA washer uses very little water or the water level looks wrong: high-efficiency washers may not submerge the load; dry items, poor turnover or a fill code—not appearance alone—indicate a fault. Scoped to WM9500HKA, with the model boundary and safe stop points made explicit.
Open record LG · Wi-FiLG SIGNATURE WM9500HKA washer will not connect to Wi-Fi or the manufacturer's app
LG SIGNATURE WM9500HKA washer will not connect to Wi-Fi or the manufacturer's app: prove appliance eligibility, supported Wi-Fi band/security, account ownership and onboarding mode before resetting the appliance. Scoped to WM9500HKA, with the model boundary and safe stop points made explicit.
Open record LG · not drainingLG SIGNATURE WM9500HKA washer will not drain or stops with water inside
LG SIGNATURE WM9500HKA washer will not drain or stops with water inside: treat standing water as a drain-path problem until the pump, filter, hose and household drain are separated. Scoped to WM9500HKA, with the model boundary and safe stop points made explicit.
Open record LG · not fillingLG SIGNATURE WM9500HKA washer will not fill with water or fills too slowly
LG SIGNATURE WM9500HKA washer will not fill with water or fills too slowly: verify both water supplies, inlet screens, hose routing and the selected cycle before treating the inlet valves or pressure system as failed. Scoped to WM9500HKA, with the model boundary and safe stop points made explicit.
Open record LG · not spinningLG SIGNATURE WM9500HKA washer will not spin or leaves clothes soaking wet
LG SIGNATURE WM9500HKA washer will not spin or leaves clothes soaking wet: a washer normally refuses full-speed spin when it has not drained, cannot balance the load or cannot prove the door is locked. Scoped to WM9500HKA, with the model boundary and safe stop points made explicit.
Open record LG · door won't lockLG SIGNATURE WM9500HKA washer will not start because the door or lid will not lock
LG SIGNATURE WM9500HKA washer will not start because the door or lid will not lock: remove clothing pressure and inspect alignment before replacing a latch. Scoped to WM9500HKA, with the model boundary and safe stop points made explicit.
Open record LG · cycle too longLG WashCombo WM6998HBA cycle takes too long or keeps adding time
LG WashCombo WM6998HBA cycle takes too long or keeps adding time: load sensing, suds removal, heating, balancing and slow fill/drain can legitimately extend displayed time. Scoped to WM6998HBA, with the model boundary and safe stop points made explicit.
Open record LG · not cleaningLG WashCombo WM6998HBA does not clean clothes well
LG WashCombo WM6998HBA does not clean clothes well: poor cleaning is usually resolved by load size, cycle, soil level, detergent, temperature and water flow before parts replacement. Scoped to WM6998HBA, with the model boundary and safe stop points made explicit.
Open record LG · detergent not dispensingLG WashCombo WM6998HBA does not dispense detergent, bleach or softener correctly
LG WashCombo WM6998HBA does not dispense detergent, bleach or softener correctly: wrong product, dose, drawer parts, low pressure and leveling can imitate a failed dispenser. Scoped to WM6998HBA, with the model boundary and safe stop points made explicit.
Open record LG · door lockedLG WashCombo WM6998HBA door or lid will not unlock
LG WashCombo WM6998HBA door or lid will not unlock: do not force the door; most controls keep it locked while water, heat or motion is detected. Scoped to WM6998HBA, with the model boundary and safe stop points made explicit.
Open record LG · fills when offLG WashCombo WM6998HBA fills with water while turned off
LG WashCombo WM6998HBA fills with water while turned off: water entering an idle washer points to an inlet valve that is not sealing or drain-water backflow. Scoped to WM6998HBA, with the model boundary and safe stop points made explicit.
Open record LG · no powerLG WashCombo WM6998HBA has no power or a blank control panel
LG WashCombo WM6998HBA has no power or a blank control panel: prove the outlet, breaker/GFCI and wake/control-lock state before internal electrical service. Scoped to WM6998HBA, with the model boundary and safe stop points made explicit.
Open record LG · leakingLG WashCombo WM6998HBA is leaking water
LG WashCombo WM6998HBA is leaking water: the location and cycle stage of the first drop matters more than the final puddle. Scoped to WM6998HBA, with the model boundary and safe stop points made explicit.
Open record LG · grindingLG WashCombo WM6998HBA makes grinding, squealing, clicking or banging noises
LG WashCombo WM6998HBA makes grinding, squealing, clicking or banging noises: describe the sound by stage and speed before assuming a motor or bearing failure. Scoped to WM6998HBA, with the model boundary and safe stop points made explicit.
Open record LG · shakingLG WashCombo WM6998HBA shakes, walks or bangs during spin
LG WashCombo WM6998HBA shakes, walks or bangs during spin: load balance, shipping hardware, cabinet level and floor stiffness should be proved before suspension or drive repair. Scoped to WM6998HBA, with the model boundary and safe stop points made explicit.
Open record LG · SUDLG WashCombo WM6998HBA shows excessive suds, SUD or Sd behavior
LG WashCombo WM6998HBA shows excessive suds, SUD or Sd behavior: excess or non-HE detergent can extend the cycle, suppress spin and cause drain errors. Scoped to WM6998HBA, with the model boundary and safe stop points made explicit.
Open record LG · odorLG WashCombo WM6998HBA smells musty, sour or like mildew
LG WashCombo WM6998HBA smells musty, sour or like mildew: residue, trapped moisture and a restricted drain path should be corrected before deodorizing. Scoped to WM6998HBA, with the model boundary and safe stop points made explicit.
Open record LG · stops mid cycleLG WashCombo WM6998HBA stops, pauses or powers off mid-cycle
LG WashCombo WM6998HBA stops, pauses or powers off mid-cycle: record the stage and display state; a repeatable stop during fill, heat, drain or spin is diagnostically different. Scoped to WM6998HBA, with the model boundary and safe stop points made explicit.
Open record LG · water level lowLG WashCombo WM6998HBA uses very little water or the water level looks wrong
LG WashCombo WM6998HBA uses very little water or the water level looks wrong: high-efficiency washers may not submerge the load; dry items, poor turnover or a fill code—not appearance alone—indicate a fault. Scoped to WM6998HBA, with the model boundary and safe stop points made explicit.
Open record LG · Wi-FiLG WashCombo WM6998HBA will not connect to Wi-Fi or the manufacturer's app
LG WashCombo WM6998HBA will not connect to Wi-Fi or the manufacturer's app: prove appliance eligibility, supported Wi-Fi band/security, account ownership and onboarding mode before resetting the appliance. Scoped to WM6998HBA, with the model boundary and safe stop points made explicit.
Open record LG · not drainingLG WashCombo WM6998HBA will not drain or stops with water inside
LG WashCombo WM6998HBA will not drain or stops with water inside: treat standing water as a drain-path problem until the pump, filter, hose and household drain are separated. Scoped to WM6998HBA, with the model boundary and safe stop points made explicit.
Open record LG · not fillingLG WashCombo WM6998HBA will not fill with water or fills too slowly
LG WashCombo WM6998HBA will not fill with water or fills too slowly: verify both water supplies, inlet screens, hose routing and the selected cycle before treating the inlet valves or pressure system as failed. Scoped to WM6998HBA, with the model boundary and safe stop points made explicit.
Open record LG · not spinningLG WashCombo WM6998HBA will not spin or leaves clothes soaking wet
LG WashCombo WM6998HBA will not spin or leaves clothes soaking wet: a washer normally refuses full-speed spin when it has not drained, cannot balance the load or cannot prove the door is locked. Scoped to WM6998HBA, with the model boundary and safe stop points made explicit.
Open record LG · door won't lockLG WashCombo WM6998HBA will not start because the door or lid will not lock
LG WashCombo WM6998HBA will not start because the door or lid will not lock: remove clothing pressure and inspect alignment before replacing a latch. Scoped to WM6998HBA, with the model boundary and safe stop points made explicit.
Open record LG · cycle too longLG WashTower WKEX200H washer section cycle takes too long or keeps adding time
LG WashTower WKEX200H washer section cycle takes too long or keeps adding time: load sensing, suds removal, heating, balancing and slow fill/drain can legitimately extend displayed time. Scoped to WKEX200H*, with the model boundary and safe stop points made explicit.
Open record LG · not cleaningLG WashTower WKEX200H washer section does not clean clothes well
LG WashTower WKEX200H washer section does not clean clothes well: poor cleaning is usually resolved by load size, cycle, soil level, detergent, temperature and water flow before parts replacement. Scoped to WKEX200H*, with the model boundary and safe stop points made explicit.
Open record LG · detergent not dispensingLG WashTower WKEX200H washer section does not dispense detergent, bleach or softener correctly
LG WashTower WKEX200H washer section does not dispense detergent, bleach or softener correctly: wrong product, dose, drawer parts, low pressure and leveling can imitate a failed dispenser. Scoped to WKEX200H*, with the model boundary and safe stop points made explicit.
Open record LG · door lockedLG WashTower WKEX200H washer section door or lid will not unlock
LG WashTower WKEX200H washer section door or lid will not unlock: do not force the door; most controls keep it locked while water, heat or motion is detected. Scoped to WKEX200H*, with the model boundary and safe stop points made explicit.
Open record LG · fills when offLG WashTower WKEX200H washer section fills with water while turned off
LG WashTower WKEX200H washer section fills with water while turned off: water entering an idle washer points to an inlet valve that is not sealing or drain-water backflow. Scoped to WKEX200H*, with the model boundary and safe stop points made explicit.
Open record LG · no powerLG WashTower WKEX200H washer section has no power or a blank control panel
LG WashTower WKEX200H washer section has no power or a blank control panel: prove the outlet, breaker/GFCI and wake/control-lock state before internal electrical service. Scoped to WKEX200H*, with the model boundary and safe stop points made explicit.
Open recordProduct lines
How the 19 LG families here actually differ
These are not marketing tiers. Each group below behaves differently under diagnosis, which is why a procedure written for one does not transfer to another, and it is the first thing to settle before following any fix.
LG front-load washer; ThinQ-enabled controls and menu paths vary by model.
- WM6500HBA front-load washer WM6500HBA
- WM5500HVA front-load washer WM5500HVA
- WM4500HBA front-load washer WM4500HBA
- WM4200HWA front-load washer WM4200HWA
- WM4000HWA front-load washer WM4000HWA
- WM3600HWA front-load washer WM3600HWA
- WM3400CW front-load washer WM3400CW
- WM8900HBA large-capacity washer WM8900HBA
- SIGNATURE WM9500HKA washer WM9500HKA
All-in-one heat-pump washer/dryer; determine whether the fault occurs during wash, drain, spin or dry.
- WashCombo WM6998HBA WM6998HBA
Stacked WashTower; this record covers the washer section and shared control panel.
- WashTower WKEX200H washer section WKEX200H*
WashTower model with center controls; confirm washer versus dryer status.
- WashTower WKEX300H washer section WKEX300H*
LG top-load washer; ThinQ-enabled controls and menu paths vary by model.
- WT8405CW top-load washer WT8405CW
- WT7900HBA top-load washer WT7900HBA
- WT7400CW top-load washer WT7400CW
- WT7300CW top-load washer WT7300CW
- WT7150CW top-load washer WT7150CW
- WT6105CW top-load washer WT6105CW
Compact pedestal washer with separate drawer/door and error-code set.
- SideKick WD300 pedestal washer WD300C*, WD300G*
Find your model
Model numbers covered, and where each one's answers are
Match the identifier on your appliance or device label to a row below. LG answers here are scoped to these patterns, and a model outside them is deliberately not claimed rather than covered by a page that guesses.
| Family | Model numbers | Published specs |
|---|---|---|
| WM6500HBA front-load washer | WM6500HBA | 3 researched |
| WM5500HVA front-load washer | WM5500HVA | 3 researched |
| WM4500HBA front-load washer | WM4500HBA | 3 researched |
| WM4200HWA front-load washer | WM4200HWA | 3 researched |
| WM4000HWA front-load washer | WM4000HWA | 3 researched |
| WM3600HWA front-load washer | WM3600HWA | 3 researched |
| WM3400CW front-load washer | WM3400CW | 3 researched |
| WM8900HBA large-capacity washer | WM8900HBA | 3 researched |
| SIGNATURE WM9500HKA washer | WM9500HKA | 3 researched |
| WashCombo WM6998HBA | WM6998HBA | 3 researched |
| WashTower WKEX200H washer section | WKEX200H* | 3 researched |
| WashTower WKEX300H washer section | WKEX300H* | 3 researched |
| WT8405CW top-load washer | WT8405CW | 3 researched |
| WT7900HBA top-load washer | WT7900HBA | 3 researched |
| WT7400CW top-load washer | WT7400CW | 3 researched |
| WT7300CW top-load washer | WT7300CW | 3 researched |
| WT7150CW top-load washer | WT7150CW | 3 researched |
| WT6105CW top-load washer | WT6105CW | 3 researched |
| SideKick WD300 pedestal washer | WD300C*, WD300G* | 3 researched |
Structured depth, not empty permutations
Every published record carries a direct answer, scope, ordered fixes, risk notes and sources.
Device and manufacturer hubs share a consistent record system, but each answer carries the relevant controls, fault boundaries, consequences and official support entry point for that platform.
See the publication gate