When the Miele W1 will not start, Miele's manual sorts the causes by what the display does. If the display stays dark and Start/Stop does not light or flash there is no power: check the plug and the fuse, or the washer has switched off automatically to save energy, in which case turn the program selector to switch it on. If the display asks for a code, the PIN code is active: enter it or deactivate it in Settings. If the display says Service Door lock, fault F34, the door is not closed properly. A washer that stops after a Service Fault F message needs to be disconnected for at least 2 minutes and restarted.
Differential
Likely causes of “Miele W1 WXF980 washer has no power or a blank control panel”, and how to tell them apart
- 1
No power at the plug or a tripped fuse
What separates it The display is dark and Start/Stop does not light
How to confirm Check the plug and the fuse, and reset the fuse if it tripped
- 2
The washer switched off to save energy
What separates it The display is dark with power present because the washer switched off to save energy
How to confirm Turn the program selector to switch it on
- 3
An active PIN code
What separates it The display asks for a code because a PIN code is active
How to confirm Enter the PIN, or deactivate it in the settings
- 4
A Service Fault F message
What separates it A fault message shows and the program is cancelled because of a Service Fault F message
How to confirm Disconnect for at least 2 minutes and restart
Before you touch a setting
Record this first — changing settings destroys the evidence
- Whether the display is dark, asking for a code or showing a message
- Whether the outlet and fuse are good
- Any fault F code that shows on the display
Try in this order
0 of 5 completedCheck the plug and fuse
ReversibleCheck the plug and the fuse, and confirm that the plug is in and that the fuse has not tripped.
Wake the display
ReversibleTurn the program selector to switch it on; standby ends when you press any button.
Enter the code
ReversibleIf the display asks for a PIN, enter it and confirm, or deactivate it in Settings.
Reset after a fault
ReversibleDisconnect the washer from the electricity supply for at least 2 minutes, reconnect and restart the program.
Clear the indicator
ReversibleTo switch off a fault indicator, turn the program selector to the off position and switch the washer off.
Model-specific
What is true of this model and not of its siblings
- Electrical data from the manual
- The W1 comes with a 5 ft 3 in (1.6 m) three-wire cord ending in a NEMA 5-15P plug for a 120 V, 15 A, 60 Hz supply. Connection voltage, power rating and fuse are listed on the data plate. Installation should be done by an experienced technician in accordance with local codes.
- Standby and Wi-Fi
- Connecting the washer to a Wi-Fi network increases energy consumption even when it is switched off, and the display switches off automatically in standby. A washer that looks dead but has a Wi-Fi connection may just be in standby, so touch a button before assuming a power fault.
- Miele parts for this problem, part numbers and prices
- The parts Miele's own shop lists that can matter to a washer that stops or will not start include the drain pump DPS25-375, part number 10908780, at $92.00 and the electromagnetic lock, part number 9865648, at $119.00 (prices change). A dark display is a plug, fuse or standby matter before it is ever a part.
- Other models this page answers
- These steps also fit the W1 WXR960 washer.
Stop boundary
When this stops being a self-service repair
- !If a Service Fault F message returns after a 2 minute disconnect, contact Miele Technical Service
- !If the fuse trips again, have an electrician check the circuit
Evidence ledger
Sources behind this answer
Miele's own manual lookup for the US, where the WXF and WXR W1 instructions are listed by model.
Miele's own US spare-parts shop, prices and part numbers; prices change.
Exact questions
Common questions
Why is my Miele display dark?+
No power, or standby to save energy; check the plug and turn the program selector.
What is the PIN code?+
A code that the display asks for when the washer is switched on if the code function is active.
What does a Service Fault F message mean?+
There is a fault; disconnect for at least 2 minutes, then restart the program.
Does it need a grounded outlet?+
Yes; it must be grounded, and the plug must not be modified.
Where do I find Miele service?+
Contact your Miele dealer or Miele Technical Service, quoting the data plate numbers.