Sonos · battery life

Sonos portable speakers battery runs out too quickly

Sonos portable speakers (Move 2 and Roam 2) battery runs out too quickly: volume, ANC/transparency, codec, calls, temperature and battery age affect runtime. Scoped to Move 2, with the Roam 2 in the model notes.

Sonos states battery life for each portable speaker and what changes it. A Move 2's 44 Wh battery provides up to 24 hours of continuous playback on a charge, and a Roam 2's 18 Wh battery about 10 hours; pausing, volume, Bluetooth, heat exposure and other factors make it fluctuate. The battery lifespan is about three years or 900 charges, after which Sonos says you can buy a replacement, and Move and Move 2 batteries fit each other, so a Move 2 battery in an original Move raises its life by about 25 percent to around 13.5 hours.

Leaving a Move 2 on its dock long-term does not reduce lifespan. Drain-related causes Sonos lists include heat, Bluetooth use and very high volume; an underpowered charger can also mean the battery never fills, so check the adapter before blaming the cell. If the speaker is on a charger and the battery still falls, Sonos says the adapter may not provide enough power. To replace a Move battery, power it off for ten seconds, lift the rubber strip, remove two screws with the hex tool and swap the battery.

Differential

Likely causes of “Sonos portable speakers battery runs out too quickly”, and how to tell them apart

  1. 1

    The battery has aged

    What separates it The battery life is a fraction of new because the battery has aged

    How to confirm Consider a replacement after about three years or 900 charges

  2. 2

    Heat exposure

    What separates it The battery life drops after sitting in the sun because of heat exposure

    How to confirm Keep the speaker out of heat, and out of direct sun, when it is not in use

  3. 3

    High volume or Bluetooth use

    What separates it The battery life is shorter than the rating because of high volume or Bluetooth use

    How to confirm Lower volume or use WiFi where you can

  4. 4

    An underpowered adapter

    What separates it The battery never fills because the adapter is underpowered

    How to confirm Use a compliant adapter, which gives enough power for the speaker

  5. 5

    An original Move rather than a Move 2

    What separates it About 13.5 hours with a Move 2 battery instead

    How to confirm Fit a Move 2 battery to raise life by about 25 percent

Before you touch a setting

Record this first — changing settings destroys the evidence

  • The product that you have, and how old it is
  • How you use it: volume, Bluetooth, outdoors and heat
  • The adapter or the charger that you use
  • The battery level after a full charge and how long it lasts

Try in this order

0 of 7 completed
  1. Charge fully

    Reversible

    Charge fully, using a compliant adapter, and confirm one hundred percent in the app, and then test again to see whether it helped.

  2. Check the environment

    Reversible

    Check the environment, and keep the speaker out of heat, since heat wears the battery.

  3. Lower the load

    Reversible

    Lower the load, by reducing the volume and avoiding Bluetooth for a test day, and then test again to see whether it helped.

  4. Time a full drain

    Reversible

    Time a full drain, and note how long it plays from one hundred percent, and then test again to see whether it helped.

  5. Compare against the rating

    Reversible

    Compare against the rating, which is up to twenty four hours for a Move 2, and about ten for a Roam 2.

  6. Replace if worn

    Reversible

    Replace the battery if it is worn, using Sonos's battery kit on a Move or a Move 2.

  7. Contact Sonos

    Reversible

    Contact Sonos Support if the life is very short on a new battery, giving them the model.

Model-specific

What is true of this model and not of its siblings

Battery by model
Sonos: Move 2 44 Wh, up to 24 hours; Roam 2 18 Wh, about 10 hours; original Move around 13.5 hours with a Move 2 battery.
Battery swap
Sonos's replacement kit includes the battery, pick and hex tool; the two batteries are compatible, so a Move 2 battery fits a Move.
Other models this page answers
These steps also fit the Roam 2 speaker.

Stop boundary

When this stops being a self-service repair

  • !If a new battery still lasts only hours, contact Sonos Support
  • !If the speaker is hot or swollen, stop using it and contact Sonos
  • !If the battery is out of warranty, use Sonos's replacement kit

Evidence ledger

Sources behind this answer

Exact questions

Common questions

How long does a Move 2 last?+

Up to 24 hours of continuous playback, per Sonos.

How long does a Roam 2 last?+

About 10 hours, with an 18 Wh battery.

How long does the battery last before replacing?+

About three years or 900 charges.

Can I replace it myself?+

Yes on a Move or Move 2, with Sonos's kit; a Roam is not user replaceable in Sonos's articles.

Does leaving it on the dock hurt?+

No, Sonos says not for a Move 2.

What lowers battery life?+

Pausing, volume, Bluetooth and heat exposure, per Sonos.

Can a Move use a Move 2 battery?+

Yes, and it lifts life by about 25 percent to around 13.5 hours.

What does a battery kit cost?+

Sonos priced the original Move kit at $69.

Does an adapter affect runtime?+

An underpowered adapter can stop the battery filling.

Which power supply does a Move 2 need?+

It needs the Sonos 45 W USB-C PD supply, or any USB-PD supply of at least 45 W.

Why does a 5W adapter fail?+

Sonos says 5V and 1A adapters do not give enough power, and they can slow charging or drain the battery.

What is auto Trueplay?+

It tunes a portable speaker to its surroundings automatically, when the microphone is switched on.

What is unavailable in Bluetooth mode on a Move?+

Grouping, voice assistants and stereo pairing are unavailable, and the Move is not shown in the Sonos app.

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