Exact model-family answer directory

Sonos Roam 2 speaker troubleshooting

Sonos Roam 2 speaker (Roam 2): release (from the Wikipedia page); original Roam, and a fix for each symptom below.

  • Release (from the Wikipedia page)
    Released May 21, 2024 at $179 as the successor to the Roam, a battery-powered speaker.
  • Original Roam
    The 2021 Roam was $169, rated for about 10 hours per charge and IP56, with a separate charging base sold on the side.
PairingOne sideNo soundDisconnectingNot chargingBattery life

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Roam 2

Published specification

What is true of this model and changes how you fix it

Where these figures were read. sonos.com/en-us/shop/roam-2.html (Roam 2 Tech Specs)

Manufacturer support for this product line. Sonos Support — Product support. Official Sonos setup, network, grouping, playback and home-theater support.

Also read for this model. Wikipedia — Sonos.

Exact questions

Questions that only have an answer for the Sonos Roam 2 speaker

My Sonos Roam 2 keeps switching between WiFi and Bluetooth.+

The Roam moves between your WiFi (at home) and Bluetooth (away), and it can flip if the WiFi signal is weak where you are using it. Use the dedicated Bluetooth button to lock it to Bluetooth when away from a strong network, and keep it in WiFi range at home for full Sonos features. If it drops off WiFi at home, that is a network/signal issue for that spot rather than a speaker fault.