Direct answer
Washer door or lid lock proves the opening is closed before agitation or spin. Related symptoms include no start, repeated clicking, locked-after-drain or door codes. Those symptoms do not prove the component failed: remove fabric pressure, drain fully and inspect external alignment.
What this covers
- front- and top-load washers
- The exact condition described in the title
- Customer-accessible checks before internal repair or reset
What it does not cover
- ×A different brand, model family or similar-looking code
- ×Internal live-electrical, gas, refrigerant or sealed-system testing
- ×A guarantee that a named component has failed without isolation
Capture the exact state
ReversibleRecord the model, exact code, operating stage and whether the product completes the action this component supports.
Separate the likely fault domains
Reversibleremove fabric pressure, drain fully and inspect external alignment.
Correct only the proven, accessible condition
ReversibleCorrect the external prerequisite first. Replacement difficulty is moderate; never defeat the interlock.
Verify once before going farther
ReversibleRepeat the same controlled stage and confirm the symptom and stored code stay gone.
Evidence ledger
Sources behind this answer
Visible sources support the visible claims. Home Product Support records the publisher, the fact used and the review date; community reports can suggest an issue but do not become a published fact on their own.
Exact questions
Common follow-ups
What should I record first for “Washer door or lid lock: function, symptoms, testing boundary and repair difficulty”?+
Record the model, exact code, operating stage and whether the product completes the action this component supports.
Does the symptom or code prove a part has failed?+
No. remove fabric pressure, drain fully and inspect external alignment.
When should I stop troubleshooting?+
Stop for water behind the door, cracked latch or pinched wiring.
Answer for the exact device and software version shown above.