If the Swift Go 14 cannot stay on Wi-Fi, test another device on the same network first, then restart the laptop and the router. In Windows, open Settings, Network and internet, Wi-Fi, choose Manage known networks, forget the network and join it again. Turn off the power-saving option for the wireless adapter in Device Manager if it drops after sleep, update the driver through Acer Care Center, and try the network's 5 GHz name. Run the Network reset only as a last step, because it removes saved networks and VPN adapters.
Differential
Likely causes of “Acer Swift Go 14 will not connect to Wi-Fi or keeps disconnecting”, and how to tell them apart
- 1
The router or provider
What separates it Other devices also lose the connection
How to confirm Restart the modem and router in order and check the provider
- 2
A stale saved network
What separates it Only this laptop fails to join
How to confirm Forget the network and rejoin
- 3
Adapter power saving
What separates it Wi-Fi drops after sleep or after a while idle
How to confirm Turn off the option that lets Windows switch off the adapter to save power
- 4
An old or changed driver
What separates it Wi-Fi broke after an update
How to confirm Update or roll back the adapter driver
- 5
A hardware or antenna fault
What separates it No networks are listed at all
How to confirm Contact Acer
Before you touch a setting
Record this first — changing settings destroys the evidence
- Whether other devices work and which band the router uses
- The adapter name and driver date in Device Manager
- What the network troubleshooter reports
Try in this order
0 of 6 completedTest another device
ReversibleSee whether a phone on the same Wi-Fi works.
Forget and rejoin
ReversibleIn Manage known networks, forget the network and enter the password again.
Turn off adapter power saving
ReversibleIn Device Manager open the Wi-Fi adapter, Power Management, and untick the option to turn it off to save power.
Update the driver
ReversibleUse Acer Care Center to update the wireless and BIOS software.
Reset the network
ReversibleRun Settings, Network and internet, Advanced network settings, Network reset if the other steps fail.
Check the signal and band
ReversibleLook at the signal bars and the band in the network properties, and move closer to the router if the signal is weak.
Model-specific
What is true of this model and not of its siblings
- Model
- SFG14-73 is the Swift Go 14 with Intel Core Ultra; the wireless card depends on the configuration.
- Other models this page answers
- These steps also fit the Aspire 5 A515 family, Nitro V 15.
Stop boundary
When this stops being a self-service repair
- !If no networks are listed after a driver reinstall and a BIOS update, contact Acer
Evidence ledger
Sources behind this answer
Wi-Fi on, airplane mode, troubleshooter, router restart and drivers.
Bluetooth shares the wireless card, so a fault in both is a card fault.
The Acer Swift ultrabook line.
The Acer Aspire line.
The Acer Predator gaming line.
The Acer Nitro gaming line.
Exact questions
Common questions
Why does my Swift Go lose Wi-Fi after sleep?+
The adapter may be powered down to save energy. Untick the power-saving option for it in Device Manager and update the driver.
Does the Swift Go 14 support Wi-Fi 6E or Wi-Fi 7?+
The wireless card depends on the exact model, so check the specifications for your SFG14-73 configuration.
Will a network reset delete my files?+
No, it removes saved networks, VPNs and adapters and restores network settings, so note your Wi-Fi password first.
Why is Wi-Fi slow only on this laptop?+
Try the 5 GHz band and move closer to the router; check for a VPN or a security app slowing it.
How do I check which Wi-Fi band my Swift Go is using?+
Open Settings, Network and internet, Wi-Fi, then the network's properties, and look at the network band and signal strength. A 5 GHz band is faster at close range, 2.4 GHz reaches further.
Should I update the BIOS for a Wi-Fi problem?+
If Wi-Fi problems began after an update or have no other cause, Acer's BIOS and wireless driver updates through Acer Care Center are worth installing, because they often include radio fixes.