The 15 inch MacBook Air with the M3 chip has a six-speaker sound system with force-cancelling woofers, and a Mac that has no sound, low sound or crackle is usually sending audio to the wrong place or being blocked by a setting. System Settings, Sound, Output lists every device the Mac could play through: the MacBook Air Speakers, an external monitor, AirPods, a Bluetooth speaker or a USB dock. Choose MacBook Air Speakers and check that Mute is off and the volume slider is up.
The checks in more detail
A monitor connected over HDMI or Thunderbolt often becomes the default output without telling you, and a monitor with weak or no speakers leaves the Mac seeming silent. AirPods and other Bluetooth devices reconnect automatically when nearby, so a pair in a bag in the next room can take the sound. Spatial Audio and Dolby effects change how it sounds; test with a stereo song with Spatial Audio off. If the sound crackles, close apps that use audio heavily, such as video editors or conferencing apps, and restart; a stuck audio process is cleared by restarting the Mac.
Check the volume of the app itself, since some apps have their own volume slider, and the alert volume under Sound Effects. If you use an aggregate device or a virtual audio driver from a screen-recording tool, remove it, because virtual drivers sometimes take over the output. Keep keyboard covers and sticky film off the grille above the keyboard, which muffle the speakers. If no output devices appear at all, or the speakers are silent with MacBook Air Speakers selected and every setting right, the problem may be hardware and Apple Support should run diagnostics.
Water or a drop can damage the woofers. Update macOS, as sound fixes arrive with updates. If you use the Mac for music, check Music app's Equaliser and Sound Enhancer settings, which color the sound, and macOS's own Audio MIDI Setup to see the format of the output, since a sample rate set oddly can cause crackle. Apple's built-in Spatial Audio for the Air's speakers is optional, and on some content it makes dialogue less clear, so toggle it in the sound menu when you play video and compare.
Differential
Likely causes of “Apple MacBook Air 15-inch (M3) has no sound or distorted audio”, and how to tell them apart
- 1
The wrong output device selected
What separates it No sound from the Mac
How to confirm System Settings, Sound, Output: choose MacBook Air Speakers
- 2
A monitor or Bluetooth device taking the sound
What separates it Sound plays elsewhere
How to confirm Disconnect it or change the output
- 3
A virtual audio driver
What separates it The output changes or crackles
How to confirm Remove the driver
- 4
A busy app or a stuck audio process
What separates it Crackle
How to confirm Quit heavy apps and restart
- 5
A hardware fault
What separates it Silence with the right output
How to confirm Apple diagnostics
Before you touch a setting
Record this first — changing settings destroys the evidence
- The selected output device
- Whether a monitor, dock or AirPods are connected
- Whether the problem occurs in every app
- The macOS version
Try in this order
0 of 6 completedChoose the right output
ReversibleSystem Settings, Sound, Output.
Disconnect other devices
ReversibleMonitors, docks and Bluetooth.
Check mute and volume
ReversibleOn the keyboard and in Sound.
Remove virtual audio drivers
ReversibleInstalled by capture tools.
Restart the Mac
ReversibleTo reload audio.
Update macOS
ReversibleInstall updates.
Model-specific
What is true of this model and not of its siblings
- Six speakers
- The 15 inch Air has force-cancelling woofers.
- Monitors
- They can become the default output.
Stop boundary
When this stops being a self-service repair
- !If no output devices appear after a restart, contact Apple Support
- !If the speakers crackle at all volumes, ask for a repair
- !Water damage needs service
Evidence ledger
Sources behind this answer
Exact questions
Common questions
Why is there no sound on my MacBook Air?+
The output may be another device.
How many speakers does it have?+
Six.
Can a virtual driver cause problems?+
Yes.
What if no output devices appear?+
Contact Apple.