The ASUS Vivobook S 15 is a thin 15.6 inch OLED laptop on a Snapdragon X processor, and a black screen on it has several causes that run from a drained battery to a display that has simply gone to sleep, so work from the cheapest to the most involved. First check whether the laptop is on. Look for the power light, listen for fans or the speaker chime, press a key and press the keyboard brightness or display keys, since the display can be turned off by a shortcut.
The checks in more detail
Connect the charger and wait fifteen minutes in case the battery is flat. Plug in an external monitor or TV by HDMI or USB-C: if the picture appears there, the laptop is running and the internal display or its settings are the problem, and Windows plus P cycles through display modes if it is set to an external screen only. If there is no picture anywhere, perform a power reset:
disconnect the charger, hold the power button for fifteen seconds, reconnect and start again. Press Windows, Control, Shift and B together to restart the graphics driver, which brings back a display that has dropped out. If the laptop reaches Windows but the screen is dark, raise the brightness, and check that the OLED panel's settings are not set to a very low level or that a night mode is not active. Boot into the BIOS by pressing F2 at start-up:
if the BIOS appears, the hardware works and Windows or its driver is at fault, and a driver rollback or reset from the recovery environment may be needed. Update the BIOS and the display driver through MyASUS. A laptop that was moved or dropped may have a loose display cable, and OLED panels can show faint or dark patches that service must check. Do not open the case if the laptop is under warranty. If every step fails, contact ASUS with the serial number from the base.
Differential
Likely causes of “ASUS Vivobook S 15 S5507 screen is black, blank or flickering”, and how to tell them apart
- 1
A drained battery
What separates it No power light and no picture
How to confirm Charge for fifteen minutes
- 2
The display turned off by a shortcut
What separates it The laptop sounds on but the screen is black
How to confirm Press the display and brightness keys
- 3
A graphics driver that dropped out
What separates it The screen goes black but the machine is running
How to confirm Press Windows, Control, Shift and B
- 4
Windows or driver fault
What separates it The BIOS shows but Windows does not
How to confirm Roll back or reset from recovery
- 5
A display or cable fault
What separates it An external monitor works
How to confirm Contact ASUS
Before you touch a setting
Record this first — changing settings destroys the evidence
- Whether the power light is on
- Whether an external monitor shows a picture
- Whether the BIOS appears
- The serial number
Try in this order
0 of 6 completedCharge and press a key
ReversibleWait fifteen minutes.
Connect an external display
ReversibleTo see whether the laptop is running.
Press Windows, Control, Shift and B
ReversibleTo restart the graphics driver.
Do a power reset
ReversibleHold power for fifteen seconds.
Try the BIOS
ReversibleF2 at start-up.
Contact ASUS
ReversibleWith the serial number.
Model-specific
What is true of this model and not of its siblings
- OLED
- The panel can fail separately from the laptop.
- Shortcut
- Display keys can turn the screen off.
Stop boundary
When this stops being a self-service repair
- !If an external monitor works and the internal screen does not, contact ASUS for repair
- !If the BIOS does not show, ask for service
- !Do not open a laptop under warranty
Evidence ledger
Sources behind this answer
Exact questions
Common questions
Why is my Vivobook screen black?+
A flat battery, a driver dropout or a display fault.
How do I restart the graphics driver?+
Windows, Control, Shift and B.
How do I know the laptop is on?+
Fans, the light or the speaker chime.
Does an external monitor help?+
It shows whether the laptop is running.