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Dell Precision 5690 is running very slowly

Dell Precision 5690 is running very slowly: CPU, memory, storage, temperature, updates and one process should be measured instead of cleared blindly. Scoped to Precision 5690.

A Dell Precision 5690 is built for heavy work, with a Core Ultra processor and an NVIDIA RTX graphics card, so slowness is nearly always settings, heat or software. Dell Optimizer and the thermal profile control how hard it runs: the Quiet or Cool profile holds speed back, and Ultra Performance lets it run at full power. Check the profile in Dell Power Manager or the My Dell app. On battery the laptop saves power by limiting performance, so plug in the original 130 W or larger adapter; a smaller one makes the laptop throttle under load.

Check Task Manager for a process using the CPU, GPU or disk, and note that workstation applications can use the NVIDIA card only when set to; open the NVIDIA control panel and assign the application to the high-performance GPU.

The checks in more detail

Update the BIOS, the Intel and NVIDIA drivers and ISV drivers if you use certified software. Heat is a factor: clean the vents and use a hard surface. A drive nearly full slows large projects. Check also that Windows Game Mode and Hardware-accelerated GPU scheduling are not causing stutter in your applications, and update the Windows build; and, for certified applications such as CAD or video software, install the ISV-certified NVIDIA RTX Enterprise driver rather than the Game Ready driver, since it is tested with those applications.

A final possibility on a workstation is memory pressure: open Task Manager, Performance, Memory, and watch committed memory during your usual work. If it sits near the limit, the laptop pages to the drive and every application slows, and the fix is to close tabs and background tools or to ask Dell about a memory upgrade, since the memory capacity is fixed by the configuration.

Differential

Likely causes of “Dell Precision 5690 is running very slowly”, and how to tell them apart

  1. 1

    A quiet thermal profile

    What separates it Speed is held back

    How to confirm Dell Power Manager: choose Ultra Performance when plugged in

  2. 2

    A low-power adapter or battery power

    What separates it It throttles under load

    How to confirm Use the original high-wattage adapter and plug in

  3. 3

    An application on the integrated GPU

    What separates it A 3D or CAD app is slow

    How to confirm NVIDIA control panel: set it to the high-performance GPU

  4. 4

    Heat

    What separates it It slows after minutes of load

    How to confirm Clean the vents and use a hard surface

  5. 5

    Old BIOS or drivers

    What separates it Stutter or freezes

    How to confirm Update from Dell's support page

Before you touch a setting

Record this first — changing settings destroys the evidence

  • The thermal profile
  • Whether it is on the original adapter
  • The GPU used by the application
  • The temperature under load

Try in this order

0 of 8 completed
  1. Check the thermal profile

    Reversible

    Dell Power Manager or My Dell.

  2. Plug in the original adapter

    Reversible

    A high-wattage one.

  3. Assign apps to the NVIDIA GPU

    Reversible

    In the NVIDIA control panel.

  4. Look at Task Manager

    Reversible

    For a busy process.

  5. Clean the vents

    Reversible

    And use a hard surface.

  6. Update the BIOS and drivers

    Reversible

    From Dell's support page.

  7. Install the certified driver

    Reversible

    Use the NVIDIA RTX Enterprise driver for ISV applications.

  8. Test with Hardware-accelerated GPU scheduling off

    Reversible

    Settings, System, Display, Graphics, and compare.

Model-specific

What is true of this model and not of its siblings

Thermal profiles
They trade noise for speed.
GPU assignment
Workstation apps need the NVIDIA card selected.
ISV drivers
Certified drivers are tested for professional software.
GPU scheduling
It can help or hurt depending on the application.

Stop boundary

When this stops being a self-service repair

  • !If it throttles at idle temperatures, contact Dell
  • !If the SSD reports errors, back up and ask Dell
  • !Check ISV certification for your software

Evidence ledger

Sources behind this answer

Exact questions

Common questions

Why is my Precision 5690 slow?+

A quiet profile, battery power or an app on the wrong GPU.

Which adapter does it need?+

The original high-wattage one.

What is Ultra Performance?+

A thermal profile for full speed.

Do I need ISV drivers?+

For certified applications, yes.

Should I use the Game Ready driver?+

The enterprise driver suits professional apps.

What is GPU scheduling?+

A Windows graphics feature.

Wrong device or version?

Match the path before repeating the steps.

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