Lenovo · Wi-Fi

Lenovo IdeaPad Slim 5 family will not connect to Wi-Fi or keeps disconnecting

Lenovo IdeaPad Slim 5 family will not connect to Wi-Fi or keeps disconnecting: one network, all networks, VPN/security software, driver and radio hardware produce different fixes. Scoped to Confirm machine type/model on bottom label.

Wi-Fi on an IdeaPad Slim 5 fails in two ways in the community threads: the option disappears from the taskbar, or the laptop connects and drops. When Wi-Fi vanishes, open Device Manager and look for the wireless adapter under Network adapters; if it is missing, the driver has been lost and you reinstall it from Lenovo's support page for your model, and a faulty WLAN card, which handles both Wi-Fi and Bluetooth, is the last explanation. One owner of the 16AHP9 listed Wi-Fi, audio, touchpad and brightness faults together, which is a sign of a driver set that needs updating from Lenovo Vantage.

If the laptop connects and drops, check the power saving setting for the adapter, forget the network and rejoin, update the driver, and restart the router. Airplane mode and a Wi-Fi key can also switch the radio off. The Slim 5 supports modern Wi-Fi, and routers that use the newest settings sometimes need a firmware update before a laptop connects reliably. Try the laptop on a phone hotspot to see whether the radio itself works, because that separates the laptop from your router. Keep the laptop's own Wi-Fi driver and the router's channel settings in step: a driver update from Lenovo that changes power behavior can expose an old router problem that did not show before.

Differential

Likely causes of “Lenovo IdeaPad Slim 5 family will not connect to Wi-Fi or keeps disconnecting”, and how to tell them apart

  1. 1

    A missing or damaged driver

    What separates it No Wi-Fi option

    How to confirm Reinstall the wireless driver from Lenovo

  2. 2

    Airplane mode or a function key

    What separates it Wi-Fi is off

    How to confirm Turn off Airplane mode and check the Wi-Fi key

  3. 3

    Adapter power saving

    What separates it It drops after idle

    How to confirm Device Manager, the adapter, Power Management: untick Allow the computer to turn off this device

  4. 4

    A stale network profile

    What separates it It connects with no internet

    How to confirm Forget the network and rejoin

  5. 5

    A faulty WLAN card

    What separates it Wi-Fi and Bluetooth both fail

    How to confirm Contact Lenovo

Before you touch a setting

Record this first — changing settings destroys the evidence

  • Whether the adapter appears in Device Manager
  • Whether Bluetooth also fails
  • Whether other devices work on the network
  • The model such as 16AHP9

Try in this order

0 of 9 completed
  1. Check Airplane mode

    Reversible

    Make sure it is off and the Wi-Fi key is not pressed.

  2. Look in Device Manager

    Reversible

    Open Network adapters and see whether the wireless adapter is listed.

  3. Reinstall the driver

    Reversible

    Download the wireless driver for your model from Lenovo and install it.

  4. Turn off adapter power saving

    Reversible

    In the adapter's properties, Power Management.

  5. Forget and rejoin the network

    Reversible

    Settings, Network and internet, Wi-Fi.

  6. Restart the router

    Reversible

    And the laptop.

  7. Test on a phone hotspot

    Reversible

    If the laptop is stable on a hotspot, the router or its settings are the cause.

  8. Update the router's firmware

    Reversible

    Check the router's page for an update, since older firmware can mishandle new laptops.

  9. Run the network reset as a last resort

    Reversible

    Settings, Network and internet, Advanced network settings, Network reset, then reconnect to your networks.

Model-specific

What is true of this model and not of its siblings

One card for both
The same card handles Wi-Fi and Bluetooth.
Lenovo Vantage
It can update the driver set in one go.
Hotspot test
It removes the router from the picture.
Router firmware
Old firmware can cause drops with new adapters.
Network reset
It reinstalls the adapters and clears saved networks.

Stop boundary

When this stops being a self-service repair

  • !If the adapter is missing after the driver install, contact Lenovo
  • !If Wi-Fi and Bluetooth both fail, ask about the WLAN card
  • !If the router is the issue, ask its maker

Evidence ledger

Sources behind this answer

Exact questions

Common questions

Why did the Wi-Fi option disappear?+

The driver may be lost or the adapter failed.

Where do I get the driver?+

From Lenovo's support page for your model.

Can the WLAN card fail?+

Yes, and it affects Bluetooth too.

What is adapter power saving?+

A setting that lets Windows switch the adapter off.

Will a network reset delete files?+

No, it clears network settings.

Why does it only drop on my router?+

Router settings or firmware are likely.

Wrong device or version?

Match the path before repeating the steps.

Match another device