On the covered EdgeStar laundry center, E11 means water was still in the tub when the drain stage ended. First, look at the drain hose for a kink or a clog. Then: clear the drain hose, then clean any debris out of the coin trap. If the drain pump does not run when the washer asks it to, the pump needs replacing. Unplugging the unit clears the code.
Differential
Likely causes of “EdgeStar laundry center code E11”, and how to tell them apart
- 1
Water was still in the tub when the drain stage ended
What separates it The drum holds water after the cycle stops and the code is on the display
How to confirm Look through the door or lid for water standing in the drum
- 2
A clogged or kinked drain hose
What separates it The washer drains slowly, or you hear the pump but little water leaves
How to confirm Pull the machine out a little and follow the hose from the back to the standpipe for kinks
- 3
A coin trap packed with debris
What separates it The washer has been draining slowly for some weeks, or small items went missing from pockets
How to confirm Open the coin trap and clear what has collected
- 4
A drain pump that does not run
What separates it You hear no pump sound when the washer should be draining
How to confirm Test the pump by running a drain cycle and listening, then replace it if it is silent
- 5
A standpipe that is too high or sealed tightly around the hose
What separates it The hose was pushed far into the standpipe and sealed with tape
How to confirm Lift the hose slightly and leave an air gap at the top of the standpipe
Before you touch a setting
Record this first — changing settings destroys the evidence
- That the code is E11 and at which stage of the cycle it appeared
- How much water is left in the drum and how long it has stood
- The condition of the drain hose and the standpipe
- The model number from the label
Try in this order
0 of 8 completedWhat to do first
ReversibleLook at the drain hose for a kink or a clog.
Correct only the documented fault domain
ReversibleClear the drain hose, then clean any debris out of the coin trap. If the drain pump does not run when the washer asks it to, the pump needs replacing. Unplugging the unit clears the code.
Unplug the unit
ReversibleUnplugging clears the code, as the table says, and lets you work safely on the pump and the hose.
Check the drain hose
ReversiblePull the machine out a little and follow the hose to the standpipe. A kink or a crushed section is the quickest fault to find, and straightening it costs nothing.
Clean the coin trap
ReversiblePlace a towel under the trap, open it and remove lint, coins and hair. Debris here is a common reason for a slow drain.
Check the standpipe
ReversibleThe hose should hang loosely in the standpipe with an air gap, not sealed in. A sealed hose can siphon or back up.
Run a drain cycle
ReversiblePlug the unit in, choose the drain or spin option and listen for the pump. Watch the water leave through the hose.
Replace the pump if it does not run
ReversibleIf the pump does not run when the washer asks it to, the table says the pump needs replacing.
Model-specific
What is true of this model and not of its siblings
- The code on this page
- E11, water left in the tub at the end of the drain stage.
- Parts involved
- The drain hose, the standpipe, the coin trap and the drain pump.
- Source
- Sears PartsDirect's table for the EdgeStar laundry center.
Stop boundary
When this stops being a self-service repair
- !Unplugging the unit clears the code, but if E11 returns call EdgeStar support with the model number
- !Never reach into a drain pump or coin trap while the unit is plugged in
- !Mop up any spilled water before running another cycle, and do not use a unit that overflows
Evidence ledger
Sources behind this answer
Exact questions
Common questions
What does E11 mean on a EdgeStar laundry center?+
water was still in the tub when the drain stage ended.
Can I clear the code myself?+
Unplugging the unit clears it, but the cause should be found, or it will return.
Is the drain hose often the cause?+
Yes, a kinked or clogged hose is the most common cause and is the first thing to check.
What is a coin trap?+
A small catch ahead of the drain pump that stops coins and small items reaching the pump.
Is E11 a leak code?+
No, it is a drain code, though a washer that cannot drain can overflow, so deal with it promptly.