On the covered Kenmore Elite and Oasis dryer, F-02 (Oasis) means a keypad failure on the Oasis dryer's user interface. First, press the keys to see whether one is stuck. Then: a stuck button on the user interface control board causes this code. If the key cannot be freed, the board is replaced.
Differential
Likely causes of “Kenmore Elite and Oasis dryer code F-02 (Oasis)”, and how to tell them apart
- 1
The user interface or keypad has failed
What separates it The display shows F-02 and the keys do not respond
How to confirm Unplug the dryer for a few minutes and try again
- 2
A key that is stuck
What separates it A spill or lint holds a key
How to confirm Clean around the keys
- 3
A loose ribbon cable between the keypad and the board
What separates it The code came after the dryer was moved
How to confirm Reseat the cable with the dryer unplugged
- 4
Moisture on the panel
What separates it The panel was cleaned with spray
How to confirm Dry the panel
- 5
A failed user interface board
What separates it The cable and keys are fine
How to confirm Replace the board
Before you touch a setting
Record this first — changing settings destroys the evidence
- That the display shows F-02
- Which keys respond
- Whether the panel got wet
- The full model number
Try in this order
0 of 11 completedWhat to do first
ReversiblePress the keys to see whether one is stuck.
Correct only the documented fault domain
ReversibleA stuck button on the user interface control board causes this code. If the key cannot be freed, the board is replaced.
Find the stuck key
ReversibleThe chart says a stuck button on the user interface control board causes this code, so press every key on the Oasis console.
Try to free the key
ReversibleWork it gently and clean around it. A film of moisture or residue can hold a key down.
If you cannot free the stuck key, replace the user interface control board
ReversibleOn the Oasis the chart lists one part for F-02, the user interface board in the console.
Unplug the dryer for several minutes
ReversibleDisconnect power so that the control resets, and wait several minutes before plugging it in again.
Plug it in and press a few keys
ReversibleSee whether the display and the keys respond normally. If they do, the fault was a one-off.
Clean around the keys
ReversibleUse a soft dry cloth to remove lint, dust and spills from the keypad, since a stuck key can trigger the code.
Check the ribbon cable
ReversibleWith the dryer unplugged, open the console and make sure that the ribbon cable between the keypad and the board is fully seated.
Dry the panel
ReversibleIf the panel was cleaned with spray or got wet, leave the dryer unplugged for several hours so that the moisture can evaporate.
Replace the user interface
ReversibleIf F-02 stays after these checks, the user interface board or the keypad is replaced.
Model-specific
What is true of this model and not of its siblings
- The code on this page
- F-02, a user interface or keypad failure.
- Parts involved
- The keypad, the ribbon cable and the user interface board.
- Source
- Sears PartsDirect's table for Kenmore Elite and Oasis dryers.
- Why the keypad fails
- A touch keypad is a thin membrane over a circuit board, and over the years it takes lint, steam and spills. A key that sticks, or a ribbon cable that works loose from vibration, is enough to make the control report a user interface failure.
- Before you order a part
- Confirm the model number and the part number from the label, because Elite and Oasis dryers have different panels, and a board from the wrong dryer will not fit or will not talk to the control.
Stop boundary
When this stops being a self-service repair
- !Unplug the dryer if liquid has run behind the console
- !Do not pry at the keys; a broken key means replacing the whole user interface control board
- !If F-02 stays after the reset and the cable check, replace the user interface
- !Unplug the dryer before touching the panel
- !Do not use spray cleaner on the keypad
Evidence ledger
Sources behind this answer
Where the manufacturer's article stops. This page is the Oasis F-02; the Elite F:02 has its own page.
Exact questions
Common questions
What does F-02 (Oasis) mean on a Kenmore Elite and Oasis dryer?+
a keypad failure on the Oasis dryer's user interface.
How is the Elite F:02 different?+
The Elite has two user interface control assemblies and the chart replaces the one with the stuck button.
Can I clear it?+
Try freeing the key first; the chart replaces the board only if you cannot.
Can I fix it myself?+
Often a reset, a cleaning and a cable check are enough, and the board is a plug-in part.
Can a stuck key cause F-02?+
Yes, a key that is stuck down by lint or a spill is a common cause.
Is the user interface expensive?+
It is a moderate part, and the price depends on the model.
Does moisture matter?+
Yes, a wet panel can cause the code, so dry it before replacing anything.