On the covered Kenmore Global HE, HE and MicroClean HE dishwasher, 1-1 or F1E1 means Kenmore's service table lists this code as: stuck relay on the electronic control board. Cut power for 5 minutes, restore it and see whether the code comes straight back.
Differential
Likely causes of “Kenmore Global HE, HE and MicroClean HE dishwasher code 1-1 or F1E1”, and how to tell them apart
- 1
A relay on the electronic control board is stuck on
What separates it The display shows 1-1 or F1E1 soon after power is restored and cycles will not run
How to confirm Cut power for 5 minutes, restore it and see whether the code comes straight back
- 2
A damaged wire in the harness connected to the control board
What separates it The code returns after the power reset and the harness shows chafing or a burnt spot
How to confirm Follow each harness from the board and look for cuts, pinches and scorched insulation
- 3
A failed component on a circuit the board drives, such as a motor, valve or heater
What separates it The board is fine but one connected component measures far from its expected resistance
How to confirm Measure each component against the tech sheet behind the bottom front toe panel
- 4
The control board itself has failed, once the wiring and components have passed
What separates it Every harness and component checks out and the code still returns after power is cycled
How to confirm This is the last step in the chart, so confirm the earlier checks before ordering the board
Before you touch a setting
Record this first — changing settings destroys the evidence
- The code exactly as shown, both the number pair and the F-form
- Whether the code returns immediately after a five minute power-off
- Any burnt smell or discolored connector near the control board
Try in this order
0 of 4 completedCorrect only the documented fault domain
ReversibleShut off power to the dishwasher for 5 minutes. If the code resumes when you restore power, check the wiring connected to the control board for damage and repair any broken wires. Measure the resistance through all components connected to the control board using the tech sheet as a guide. You can find the tech sheet behind the bottom front toe panel of the dishwasher. Replace any defective components. If the wiring and components are okay, replace the electronic control board. Parts named: electronic control board, wiring harness.
Shut off power to the dishwasher for 5 minutes, then restore it
ReversibleUse the breaker rather than only the door switch. If the code does not return after the full five minutes, watch a whole cycle before deciding the fault is gone.
Check the wiring connected to the control board for damage
ReversibleRemove the bottom front toe panel and door panel as needed and follow each harness from the board. The chart repairs broken wires before it replaces anything.
Measure the resistance through each component on the board using the tech sheet
ReversibleThe tech sheet is behind the bottom front toe panel and lists the expected reading for each circuit. Replace any component that is out of range; the chart replaces the board only if wiring and components are good.
Model-specific
What is true of this model and not of its siblings
- Shown as
- 1-1 or F1E1 (Global HE, HE and MicroClean HE tables).
- Parts named by the chart
- Electronic control board and wiring harness.
- Tools
- A multimeter, a screwdriver or nut driver for the toe panel, and the tech sheet.
Stop boundary
When this stops being a self-service repair
- !Stop if you find scorched wiring or a melted connector, because that points to an electrical fault that should be repaired before power is restored
- !The board is an expensive part; if the dishwasher is old, price the board against a new machine before ordering it
Evidence ledger
Sources behind this answer
Where the manufacturer's article stops. The five minute power-off, wiring check, component measurement and board replacement order is chart text.
Exact questions
Common questions
What does 1-1 or F1E1 mean on a Kenmore Global HE, HE and MicroClean HE dishwasher?+
Kenmore's service table lists this code as: stuck relay on the electronic control board.
Do I replace the control board right away?+
No. The chart checks the wiring and every connected component first and replaces the board only if they are all good.
Where is the tech sheet?+
Behind the bottom front toe panel of the dishwasher, according to the chart. It gives the resistance to expect on each circuit.
Will resetting power clear it?+
A five minute power-off is the first step, but if the code resumes when power comes back the fault is real.