Kenmore Global HE, HE and MicroClean HE dishwasher error codes

Kenmore Global HE, HE and MicroClean HE dishwasher code 1-2 or F1E2

Listed as damaged or corrupted memory on control board. Incompatible software components inside microprocessor.,.

Shut off power to the dishwasher for 5 minutes. If the code resumes when you restore power, replace the electronic control board. Parts named: electronic control board.

• Damaged or corrupted memory on the electronic control board: The display shows 1-2 or F1E2 and the dishwasher will not begin a cycle. Shut off power for 5 minutes, restore it and see whether the code returns
• A control board or user interface control that does not match the model: The code appeared right after a board or control was replaced. Compare the part number on the board you fitted with the one for your model number
• A one-time glitch from a power surge or brownout: The code appears once, clears after the power-off and does not come back over several cycles. Run two full cycles after the reset and note whether the code returns at all

Use the breaker. The chart uses the power-off as the first test; the memory fault sometimes clears once and never returns.

Start a normal cycle and watch the display through the first fill. A code that returns at once means the stored fault is real.

The MicroClean HE chart names the board as defective; the Global HE chart adds that a wrong board also gives 1-2, so order the exact part for your model number.

1-2 or F1E2.

Electronic control board.

A screwdriver or nut driver for the toe panel and door panel, and a wrist strap for board handling.

Can a wrong replacement board cause it? Yes. The Global HE chart says the code appears when an incorrect board is installed, so match the part number to the full model number.

Does a power reset fix it? Only if the corruption was one-off. If the code resumes when you restore power, the chart replaces the board.

If the code returns every time after a five minute power-off, the board is the repair; price it against the age of the dishwasher first

Do not swap boards between dishwashers to test, because the boards are specific to each model

Kenmore Global HE, HE and MicroClean HE dishwasher code 10-1 or FAE1

Listed as detergent dispenser failure.

Unplug the dishwasher to disconnect electrical power. Remove the outer door panel and check the wiring connections between the electronic control board and the detergent dispenser. or replace the wire harness if damaged. If the wiring is intact, replace the detergent dispenser. Parts named: detergent dispenser, wire harness.

• Loose or damaged wiring between the control board and the detergent dispenser: The display shows 10-1 or FAE1 and the dispenser door does not open. Remove the outer door panel and check the wiring connections
• A failed detergent dispenser whose release will not fire: The wiring is intact but detergent stays in the cup after the cycle. The chart replaces the dispenser once the wiring passes
• Detergent caked in the dispenser holding the door shut: The cup is full of hardened detergent from a long storage period. Look at the dispenser cup and lid before you go into the door

Lay a towel over the tub edge to protect it, and keep the screws together so the panel goes back the same way.

or replace the wire harness if damaged, since a poor connector looks the same as a failed dispenser.

The chart lists the detergent dispenser and its wire harness as the parts for this code. Match the part to your model number.

10-1 or FAE1.

Detergent dispenser and wire harness.

A screwdriver or nut driver and a towel.

Where is the wiring checked? Behind the outer door panel, between the control board and the dispenser.

Do I need to open the door? Yes. The chart removes the outer door panel to reach the dispenser wiring.

Stop and unplug before removing the outer door panel, because the dispenser wiring runs from the board

Do not force the dispenser lid; a broken lid adds a second part to replace

Kenmore Global HE, HE and MicroClean HE dishwasher code 10-2 or FAE2

Listed as vent wax motor electrical problem.

Shut off power to the dishwasher. Check the wiring in the vent wax motor circuit. If the wiring is intact, replace the vent wax motor. Parts named: vent wax motor.

• Loose or damaged wiring in the vent wax motor circuit: The display shows 10-2 or FAE2 and the vent does not open for drying. Shut off power and check the vent wiring
• A failed vent wax motor that no longer moves the vent: The wiring is intact and the vent stays shut at the end of the cycle. The chart replaces the vent wax motor after the wiring passes
• A vent blocked by residue or a warped part: The motor is working but the vent does not open fully. Look at the vent for anything holding it closed

Use the breaker and let the tub cool if you have just run a cycle, since the vent sits at the top of the door area.

Reseat every connector and repair any damaged wire. The chart checks the wiring before it replaces the part.

The chart names only the vent wax motor for this code. It appears on the Global HE and HE tables.

10-2 or FAE2 (Global HE and HE tables).

Vent wax motor.

A screwdriver or nut driver, and a multimeter if you test continuity.

What is a vent wax motor? A thermal actuator that opens the vent at the end of the cycle to let steam out, as its name suggests.

Does every table list it? No. It appears on the Global HE and HE tables and not on the MicroClean HE table.

Stop and unplug before touching the vent wiring

Let the vent cool; the venting area is hot at the end of a cycle

Kenmore Global HE, HE and MicroClean HE dishwasher code 10-3 or FAE3

Listed as drying fan failure.

Unplug the dishwasher to disconnect electrical power. Check the wiring between the electronic control board and the drying fan. or replace the wire harness if damaged. If the wiring is intact, replace the drying fan. Parts named: drying fan, wire harness.

• Loose or damaged wiring between the control board and the drying fan: The display shows 10-3 or FAE3 and dishes come out damp after drying. Unplug the dishwasher and check the wiring between the board and the fan
• A failed drying fan that does not spin: The wiring is intact and no airflow is felt at the vent during drying. The chart replaces the drying fan once the wiring passes
• A blocked vent path that starves the fan: The fan runs but the dishes still come out wet after drying. Look for anything that blocks the vent path during the dry phase

Give the tub time to cool if you have just run a hot cycle before you open any panel.

or replace the wire harness if damaged, which the chart does before replacing the fan.

The chart names the drying fan and its wire harness. Match the part to your model number.

10-3 or FAE3.

Drying fan and wire harness.

A screwdriver or nut driver.

Will it still wash? The code concerns the drying fan, so dishes may wash but stay damp.

Stop and unplug before opening the panel to reach the fan

If the dishwasher is old and the fan is the only failure, price it against a replacement

Kenmore Global HE, HE and MicroClean HE dishwasher code 12-1 or FCE1

Listed as communication failure between the electronic control board and Wi-Fi module.

Unplug the dishwasher and check the wire harness connections between the electronic control board and the Wi-Fi module. and repair any damaged wires. If the wiring is okay, you'll likely need to replace the Wi-Fi module. Parts named: Wi-Fi module.

• A loose or damaged wire between the control board and the Wi-Fi module: The display shows 12-1 or FCE1 on a MicroClean HE and the app cannot connect. Unplug the dishwasher and check the wire harness between the board and the module
• A failed Wi-Fi module that no longer answers the board: The wiring is good and the module is not responding. The chart says you will likely need to replace the Wi-Fi module
• A poor connector at the board end: The harness is intact but the plug sits loosely. Reseat the plug at the control board and look at the pins

and repair any damaged wires. This is the only wiring the chart checks for this communication fault.

A loose plug gives the same fault as a failed module, and costs nothing to check.

The chart says you will likely need to replace the module. It is the only part named for this code.

12-1 or FCE1 (MicroClean HE table only).

Wi-Fi module.

Will the dishwasher still wash? The code concerns the Wi-Fi link, and the chart does not say the wash cycles are disabled.

Stop and unplug before opening the panel to reach the module

A dead Wi-Fi module does not stop washing on most models, so the cost of the repair is a judgment call

Kenmore Global HE, HE and MicroClean HE dishwasher code 12-2 or FCE2

Listed as no link to the wireless router.

Follow the instructions in your owner's manual to link the dishwasher's Wi-Fi module to your home's wireless router.

• The dishwasher was never linked to the home wireless router: The display shows 12-2 or FCE2 on a new install or after a router change. Follow the owner's manual steps to link the Wi-Fi module to your router
• The router name or password changed since the link was made: Other devices reconnected to the router but the dishwasher did not. Repeat the link steps with the current router details
• The dishwasher sits outside the router's range: The signal is very weak or absent at the dishwasher location. Check the signal strength on a phone held beside the dishwasher

The chart says to follow the manual's steps to link the dishwasher's Wi-Fi module to your home's wireless router; they are specific to the model.

The steps need the router details, and a changed password is the most common reason a linked dishwasher drops off.

If it does not, check the signal strength at the dishwasher and move the router or add an extender if it is weak.

None; this is a setup step.

Your owner's manual and your router details.

Is it a broken part? The chart gives no part for this code. It says to link the module to your router using the owner's manual.

What if I changed my router? Repeat the link steps; the dishwasher holds the old router details.

This is a network setup step, not a repair, so do not order parts

If the link steps in the manual fail on a good signal, treat it as the 12-1 module fault

Kenmore Global HE, HE and MicroClean HE dishwasher code 12-3 or FCE3

Listed as no internet connection.

Your wireless router isn't connected to the internet. Restore your wireless router's internet connection.

• The home router lost its connection to the internet: The display shows 12-3 or FCE3 while other devices also cannot get online. Check whether a phone on the same Wi-Fi can load a web page
• A service outage at the internet provider: Every device at home is offline, not only the dishwasher. Check the provider's status or wait for the service to return
• A router that needs a restart: The router is on but has stopped passing traffic. Restart the router and see whether the code clears

The chart says your wireless router isn't connected to the internet, so test a phone or laptop on the same network first.

Give it a few minutes, then check the dishwasher again. The chart's fix is to restore the router's internet connection.

The dishwasher needs nothing done once the router is online again, and the code should clear by itself.

None.

A phone or laptop to test the internet, and your router.

Is the dishwasher broken? The chart says your wireless router isn't connected to the internet. It names no dishwasher part for this code.

This is a home network fault, not a dishwasher repair, so do not order parts

If the internet works elsewhere and the code persists, treat it as the 12-1 module fault

Kenmore Global HE, HE and MicroClean HE dishwasher code 12-5 or FCE5

Listed as wi-Fi antenna failure.

Unplug the dishwasher and check the antenna's wiring connection to the Wi-Fi module. and repair any broken wires. If the wiring is okay, you'll likely need to replace the antenna. Parts named: Wi-Fi antenna.

• A loose or damaged wiring connection between the antenna and the Wi-Fi module: The display shows 12-5 or FCE5 on a MicroClean HE and the signal is poor. Unplug the dishwasher and check the antenna's wiring connection to the module
• A broken antenna wire from door movement: The wire is cut or crushed near the hinge. Follow the antenna lead and look for a break or a pinch
• A failed Wi-Fi antenna: The wiring is okay and the antenna fault still remains afterwards. The chart says you will likely need to replace the antenna

and repair any broken wires. The antenna lead is thin and easily damaged near the door.

The chart repairs broken wires before it replaces anything, so fix the wire if you find one.

The chart says you will likely need to replace the antenna. It is the only part named for this code.

Wi-Fi antenna.

Does it affect washing? The chart does not say the wash cycles are affected.

Stop and unplug the dishwasher before opening the panel

The antenna is a small part, so check the wire before you order it

Kenmore Global HE, HE and MicroClean HE dishwasher code 2-2 or F2E2

Listed as user interface control can't communicate with electronic control board.

Shut off power to the dishwasher. Check the wiring between the user interface control and the electronic control board. If the wires and connections are okay, replace the user interface control board. If the problem persists, replace the electronic control board. Parts named: user interface control, electronic control board.

• A loose or damaged wire between the user interface control and the electronic control board: The display goes blank or flashes 2-2 or F2E2 and the panel does not respond. Follow the harness between the two and look for chafing at the door hinge
• A failed user interface control board: The wiring checks out but the control does not talk to the board. Swap only after the wiring and connectors have passed
• A failed electronic control board that no longer answers the user interface: A new user interface control still gives the same code. The chart replaces the electronic control board only if the persistent fault remains

Open the outer door panel and follow the harness through the hinge area, where repeated door movement wears the wires. Reseat every connector.

The chart does this next, because the panel is the smaller and cheaper of the two boards and sits at the front of the communication link.

The chart puts the main board last. Confirm the new user interface control is the exact part for your model number before you blame the main board.

User interface control and electronic control board.

Where does the wiring usually fail? Around the door hinge, where the wires flex every time the door opens.

Does the code look the same on every table? The Global HE and HE tables print it as 2-2 or F2E2; the MicroClean HE table prints the same fault with the same forms.

Stop if the harness insulation has burnt or the connectors are melted, and repair the wiring before restoring power

Both boards cost real money; check the wiring twice before buying either

Kenmore Global HE, HE and MicroClean HE dishwasher code 3-1 or F3E1

Listed as thermistor/OWI sensor failure (The thermistor is the water temperature sensor, the OWI sensor is the Optical Water Indicator that detects the amount of debris in the water.).

Unplug the dishwasher to disconnect electrical power and then check the wiring between the electronic control board and the thermistor/OWI sensor. Repair or replace the wire harness if broken. If you find the wiring undamaged, replace the thermistor/OWI sensor. Parts named: Thermistor/OWI sensor, wire harness.

• A broken wire between the electronic control board and the thermistor/OWI sensor: The display shows 3-1 or F3E1 and cycles will not start or wash correctly. Look along the harness to the sensor and reseat every connector
• A failed thermistor/OWI sensor, which reads water temperature and how much debris is in the water: Wiring is undamaged but the sensor gives no reading. The chart replaces the sensor once the wiring has passed
• A loose sensor connector at the sump area from a previous repair: The code appeared after the dishwasher was moved or opened. Reseat the connector at the sensor and check the seal

The thermistor is the water temperature sensor; the OWI is the Optical Water Indicator that reads debris in the water. Both share the same connector on these dishwashers.

The chart repairs wiring before it replaces the sensor, because a damaged wire gives the same code and costs less to fix.

Order the exact part for the model number on your label. The sensor is a single part that includes both the temperature and the debris reading.

Thermistor/OWI sensor and wire harness.

A screwdriver or nut driver, and a shallow pan for water at the sump.

What is the thermistor/OWI sensor? The thermistor is the water temperature sensor. The OWI is the Optical Water Indicator, which senses how much debris is in the water.

Do I replace the sensor first? No. The chart checks the wiring first and replaces the sensor only if the harness is undamaged.

Is 3-2 a different fault? Yes. 3-2 is the shorted version of the same sensor and has its own page.

Stop if there is standing water around the sensor connector, because water on a live circuit is a shock risk

Replace the sensor only after the wiring has passed; the wire harness is usually the cheaper fix

Kenmore Global HE, HE and MicroClean HE dishwasher code 3-2 F3E2, 3-2 or F3E1 and 3-2 or F3E2

Listed as shorted thermistor/OWI sensor.

Unplug the dishwasher to disconnect electrical power and then check the wiring between the electronic control board and the thermistor/OWI sensor. Repair or replace the wire harness if broken. If you find the wiring undamaged, replace the thermistor/OWI sensor. Parts named: Thermistor/OWI sensor, wire harness.

• A shorted thermistor/OWI sensor circuit, shown as 3-2 with F3E2 on the HE and MicroClean HE tables or F3E1 on the Global HE table: Cycles stop and the display shows the number pair 3-2 in either letter form. Read the number pair 3-2 on your own display, which is what separates it from the 3-1 sensor fault
• Wiring rubbing through its insulation and shorting to the frame between the board and the sensor: The code came after the dishwasher was pulled out or the toe panel was removed. Trace the harness from the board and look for a worn, shiny or pinched section
• A failed sensor that is internally shorted and reads as shorted even on good wiring: The harness is intact and the code remains after it is checked. The chart replaces the sensor when the wiring is undamaged

The Global HE table prints the shorted sensor as 3-2 or F3E1, which repeats the letters of the open-sensor 3-1 row, while the HE and MicroClean HE tables print F3E2. The number pair decides.

Look for pinched or shorted wires and repair or replace the wire harness if any wire is broken, which is the chart's first fix for the shorted sensor.

The chart names only the sensor and its wire harness for this code, so the control board stays out of it until both are ruled out.

3-2 with F3E1 (Global HE) or F3E2 (HE and MicroClean HE).

Thermistor/OWI sensor and wire harness.

A screwdriver or nut driver and a flashlight.

Why do some tables say F3E1 and others F3E2 for 3-2? The Global HE table prints the shorted sensor as 3-2 or F3E1, while the HE and MicroClean HE tables print 3-2 or F3E2. The repair is the same.

What is being shorted? The thermistor/OWI sensor circuit, rather than open as with 3-1.

Is the code different on a MicroClean HE? The MicroClean HE table prints it as 3-2 F3E2 with no 'or' between the forms, and lists the same sensor and harness.

Stop if wiring is scorched or a connector has melted, because a short can damage the control board

Do not fit a sensor from a different series; the part is specific to the model number

Kenmore Global HE, HE and MicroClean HE dishwasher code 4-1 or F4E1, 4-2 or F4E2 and 4-4 or F4E4

Listed as communication error between the electronic control board and the circulation pump motor.

Unplug the dishwasher to disconnect electrical power. Check the circulation pump wire harness and reconnect any loose wires or replace the wire harness if damaged. If the wiring connections are okay, replace the circulation pump and motor assembly. If the problem continues, replace the electronic control board. Parts named: wire harness, circulation pump and motor assembly, electronic control board.

• A loose or damaged wire harness between the control board and the circulation pump motor: The display shows 4-1 or F4E1 and the wash does not start or stops early. Unplug the dishwasher and follow the pump harness, reseating each connector
• A failed circulation pump and motor assembly that no longer answers the board: Wiring is good but the pump does not report back. The chart replaces the whole pump and motor assembly once the wiring passes
• A failed electronic control board that cannot talk to a good pump: A new pump assembly still gives the same code. The chart puts the board last, so confirm the wiring and pump first

Pull the toe panel and locate the circulation pump at the bottom of the tub so its harness is visible before you touch anything.

Replace the wire harness if it is damaged. The chart repairs wiring before it replaces the pump, because a bad connector gives the same code.

The chart orders it this way: pump assembly first, board only if the problem persists. Match each part to your model number.

4-1 or F4E1, with 4-2, 4-3 and 4-4 listed in the same tables.

Wire harness, circulation pump and motor assembly, electronic control board.

A screwdriver or nut driver for the toe panel, and a shallow pan.

When is the control board replaced? Only if the problem continues after the pump assembly is replaced.

The circulation pump and board are both costly parts; price them against the age of the dishwasher

Stop if the harness or connector shows heat damage, and repair the wiring first

Kenmore Global HE, HE and MicroClean HE dishwasher code 5-1 or F5E1

Listed as door switch failure.

This code appears if you don't close the door within 4 seconds of pressing the Start/Resume button, or if the door latch assembly is broken. When starting a cycle, close the door within 4 seconds after pressing Start/Resume. If you can't start the cycle and the code continues, then the door switch could be defective. Unplug the dishwasher to disconnect electrical power. Disassemble the door and check the door switch wire harness. or replace the wire harness if damaged. If the wire harness is okay, replace the door latch assembly. Parts named: door latch assembly, wire harness.

• The door was not closed within 4 seconds of pressing Start/Resume: The code appears right after pressing Start and the door is loosely latched. Close the door firmly within 4 seconds of pressing Start/Resume and try again
• A damaged door switch wire harness inside the door: The cycle will not start and the code continues despite closing the door. Disassemble the door and look at the switch harness for pinched or loose wires
• A broken or defective door latch assembly: The wiring is intact and the door switch still does not register closing. The chart replaces the latch assembly after the wire harness passes

This is the chart's own first check: the code appears if the door is not closed in that window. A slow close is not a fault.

or replace the wire harness if damaged. The harness sits behind the outer door panel near the latch.

The chart replaces the latch assembly, which contains the door switch, because the wiring passed and the code continues.

Door latch assembly and wire harness.

A screwdriver or nut driver for the door panels, and a towel for the door interior.

Is it always a broken latch? No. The chart first checks how quickly the door is closed, then the wire harness, and only then replaces the latch assembly.

What is the difference from 5-2? 5-1 is the door not being detected closed. 5-2 is the control not seeing the door open between cycles.

Stop and unplug before opening the door panel, because the latch wiring is connected to mains power

If the door has sagged or the hinge is broken, fix that mechanically before replacing electrical parts

Kenmore Global HE, HE and MicroClean HE dishwasher code 5-2 or F5E2

Listed as control detects door not opening.

The electronic control board expects to see the door open between cycles or the dishwasher won't start the next time you try to start a new cycle. If you didn't open the door between cycles, cancel the cycle. Open and shut the door, and then start a new cycle. If the cycle still won't start, then the door switch could be defective. Unplug the dishwasher, then plug it back in to simulate the door opening. If the cycle starts, replace the door latch assembly because the door switch isn't detecting the door opening. Parts named: door latch assembly ,.

• The door was not opened between cycles, so the control never saw a door-open signal: The next cycle will not start and the last cycle ended without anyone opening the door. Cancel the cycle, open and shut the door and start a new cycle
• A door switch that does not detect the door opening: The code returns even after you open and shut the door properly. Unplug the dishwasher, plug it back in to simulate a door opening and try starting a cycle
• A failed door latch assembly that holds the switch: Starting a cycle works only after a power reset. The chart replaces the latch assembly because the switch is not detecting the opening

The board expects the door to open between cycles. If the last cycle ended with the door closed the whole time, this is all the code means.

If the cycle starts after that, the board is fine and the door switch is not detecting the opening. This is the chart's own test.

The chart names the latch assembly, which contains the door switch, as the failed part because it is not signalling the opening.

Door latch assembly.

A screwdriver or nut driver for the door panels.

Is it a real fault if I did not open the door? Not necessarily. The chart says to cancel the cycle, open and shut the door and start again before suspecting a part.

How does the chart test the switch? By unplugging and replugging the dishwasher to simulate a door opening. If the cycle then starts, the door switch is failing to detect the opening.

Stop if the door will not latch or stay closed, because the machine cannot be run safely without a proper latch

If the power reset always fixes it, the latch assembly is the repair rather than the board

Kenmore Global HE, HE and MicroClean HE dishwasher code 6-1 or F6E1

Listed as won't fill.

Check for an item stuck under the overfill float and remove it. If the overfill float sticks in the "up" position the dishwasher won't fill. Unplug the dishwasher to disconnect electrical power and shut the water supply valve. Disconnect the water supply line from the water inlet valve and check the water inlet valve screen for clogs. Replace the water valve if you find the screen clogged because debris from the clog can get into the valve body, causing the valve to stick open and possibly flood your kitchen. If the screen is clear, place the end of the water supply line in a shallow pan and briefly open the water supply valve to see if water flows from the supply line.

If water doesn't flow, have a plumber repair the water supply to your dishwasher. If the water flows okay, check the wiring connections on the water inlet valve and reconnect any loose wires or replace the wire harness if damaged. If the wires are okay, you may need to replace the water inlet valve or the electronic control board. Parts named: water inlet valve, wire harness, electronic control board.

• An item stuck under the overfill float keeping it in the up position: The tub does not fill and something sits under the float mushroom in the tub. Look under the overfill float and remove any item stuck there
• A clogged screen on the water inlet valve: Water flow into the tub is weak or absent with the supply valve open. Shut the supply, disconnect the line and look at the valve screen for debris
• No water coming from the household supply line: The line delivers nothing when you open the supply valve into a pan. Point the disconnected line into a shallow pan and briefly open the supply valve
• A failed inlet valve, its wiring or the control board: Water flows from the line but the valve does not open when commanded. Check the wiring connections on the valve, then replace the valve or board as the chart orders

The chart's first check: if the float sticks in the up position the dishwasher will not fill, so look in the tub before unplugging anything.

Replace the valve if the screen is clogged. The chart says not to clean the screen, because debris can enter the valve body, stick it open and flood the kitchen.

If water flows, check the wiring on the inlet valve and replace the harness or valve or board if needed. If no water flows, a plumber repairs the supply.

Water inlet valve, wire harness and electronic control board.

A shallow pan, a towel, and a screwdriver or nut driver for the toe panel.

Why replace the valve instead of cleaning the screen? The chart warns that debris from a clogged screen can get into the valve body and stick the valve open, which could flood the kitchen.

How do I test the supply? Put the disconnected supply line in a shallow pan and briefly open the supply valve to see whether water flows.

If no water flows from the supply line, the chart says to have a plumber repair the supply to the dishwasher

Stop and shut the supply if the inlet valve seems stuck open and water is rising in the tub

Kenmore Global HE, HE and MicroClean HE dishwasher code 6-2 or F6E2

Listed as water inlet valve failure.

Unplug the dishwasher to disconnect electrical power. Remove the bottom front access panel and toe panel. Check the wire harness connections on the water inlet valve. If the wire harness connections are okay, check the resistance of the water inlet valve using a multimeter. You should measure around 1,400 ohms of resistance through the water inlet valve. If you measure infinite resistance, replace the water inlet valve. If the problem continues, replace the electronic control board. Parts named: water inlet valve, electronic control board, wire harness.

• Loose or damaged wiring at the water inlet valve: The display shows 6-2 or F6E2 and the valve does not click or pass water. Unplug the dishwasher and check the harness connections on the valve
• A failed inlet valve coil that measures open on a meter: The wiring is good and the valve reads infinite ohms. Measure resistance through the valve; the chart expects about 1,400 ohms
• A control board that cannot drive the valve: The valve measures near 1,400 ohms but the problem persists. The chart replaces the board only after the wiring and valve have passed

You need clear access to the inlet valve, which sits at the front bottom of the machine, with a towel down to catch any drips.

and replace the wire harness if it is damaged, since a poor connection is the cheaper fix.

The chart expects around 1,400 ohms. Infinite resistance means replace the valve; if the problem continues after that, replace the electronic control board.

Water inlet valve, electronic control board and wire harness.

A multimeter, a screwdriver or nut driver, and a towel.

What should the inlet valve measure? Around 1,400 ohms according to the chart. Infinite resistance means the valve is open circuit and needs replacing.

Do I replace the board? Only if the code continues after the wiring and the valve have both passed.

How is this different from 6-1? 6-1 is the dishwasher not filling, including supply and float causes. 6-2 is the valve circuit itself failing.

Stop and unplug before removing the toe panel, because the valve and harness are connected to mains

If the valve measures near 1,400 ohms and the wiring is good, price the board before ordering it

Kenmore Global HE, HE and MicroClean HE dishwasher code 6-3 or F6E3

Listed as suds or air are in the water pump.

Check for sudsy water.

If you see excessive suds, try to drain the dishwasher by cancelling the cycle. The drain pump will run for 3 minutes. If the drain pump can't drain the sudsy water, drain the water by hand or use a wet/dry shop vacuum to remove the water. Check the detergent dispenser and replace if it's damaged. Use only dishwasher detergent in the dishwasher. Using regular dish soap in the dishwasher causes excessive suds. If you don't see excessive suds, check the water fill level in the tub because low water level causes air in the pump.

The water level should just touch the bottom of the overfill float mushroom. If you find the water level too low, check for bowls or containers that flipped over during the cycle that could be holding water. Load items so they don't flip over during the cycle and cause low water level. If you didn't find bowls or containers flipped over and holding water, then a defective water inlet valve could cause the low water level. Unplug the dishwasher to disconnect electrical power and close the water supply valve. Disconnect the water supply line from the water inlet valve and check the water inlet valve screen for clogs.

Replace the water valve if you find the screen clogged because debris from the clog can get into the valve body, causing the valve to stick open and possibly flood your kitchen. If the screen is clear, place the end of the water supply line in a shallow pan and briefly open the water supply valve to see if the water flows from the supply line. If water doesn't flow, have a plumber repair the water supply to your dishwasher. If the water flows okay, check the wiring connections on the water inlet valve and reconnect any loose wires or replace the wire harness if damaged.

If the wires are okay, you may need to replace the water inlet valve. Parts named: water inlet valve, detergent dispenser, wire harness.

• Excess suds from regular dish soap or too much detergent: Foam is visible in the tub and the code appears during the wash. Look for foam and cancel the cycle to run the drain pump for 3 minutes
• Low water level letting the pump draw air: Bowls or containers flipped over and held water so the tub level is low. Check that the water just touches the bottom of the overfill float mushroom
• A damaged detergent dispenser releasing too much soap: Suds appear even with dishwasher detergent in the right amount. Inspect the dispenser and replace it if it is damaged
• A failed water inlet valve causing the low fill level: Loading is fine and the level is still low. Check the valve screen for clogs and test supply flow into a pan

The drain pump runs for 3 minutes on cancel. If it cannot clear the foam, drain by hand or use a wet/dry shop vacuum, then use only dishwasher detergent.

The level should just touch the bottom of the mushroom. Look for flipped bowls holding water, and load items so they cannot flip over.

A clogged screen means replace the valve; if the screen is clear, test the supply line into a pan, then check the valve wiring before replacing the valve.

Water inlet valve, detergent dispenser and wire harness.

A wet/dry shop vacuum or towels, a shallow pan and a screwdriver or nut driver.

Can I use dish soap in a dishwasher? The chart says to use only dishwasher detergent, because regular dish soap causes excessive suds.

What is the correct water level? Just touching the bottom of the overfill float mushroom.

What if there are no suds? Low water level lets air into the pump, so the chart checks for flipped containers, then a defective inlet valve.

Stop if suds have overflowed onto the floor, because foam can reach the electronics

If no suds are found and the level stays low, do not keep running cycles; trace the fill first

Kenmore Global HE, HE and MicroClean HE dishwasher code 6-4 or F6E4

Listed as the float switch is open.

Check the overfill float switch to see if it's stuck or if an item is stuck under it.

Check if the inlet water fill valve is properly shutting off the water supply when the dishwasher is off. Parts named: water inlet valve, Overfill float switch.

• An item stuck under the overfill float holding the switch open: The float mushroom does not sit down and the code appears during fill. Look under the float and remove anything stuck there
• An inlet valve stuck open that keeps filling until the float trips: The tub fills constantly and the float switch trips open. Shut off the water and see whether the valve still leaks water into the tub
• A defective overfill float switch: The tub is not overfull and nothing is stuck under the float. Measure the switch with the tub empty; the chart expects near 0 ohms

Lift the float mushroom in the tub and look under it. Nothing should hold it up.

If the dishwasher fills constantly, the float trips open. The chart says to replace the inlet valve because it is stuck open.

With the tub empty or near empty you should read near 0 ohms. Infinite resistance means replace the float switch.

Water inlet valve and overfill float switch.

A multimeter and a screwdriver or nut driver.

What should the float switch measure? Near 0 ohms with the tub empty or near empty. Infinite resistance means it is defective.

Can a leaking inlet valve cause it? Yes. A valve that sticks open fills the tub constantly and trips the float switch open.

Stop and shut off the supply if the tub is filling with the machine off, because a stuck-open valve can flood the kitchen

The Global HE chart words this check more briefly; the fuller resistance test is from the HE and MicroClean HE tables

Kenmore Global HE, HE and MicroClean HE dishwasher code 6-6 or F6E6

Listed as incoming water is too cold.

Use an accurate thermometer to check the water temperature. If it's lower than 110 degrees F, check your water heater. water heater. If the water temperature is normal (110 to 120 degrees F), replace the thermistor/OWI or the electronic control board. Refer to the tech sheet for your dishwasher for a diagnostic test for the thermistor. Parts named: Thermistor/OWI, Electronic control board.

• Household hot water that is below 110 degrees F: The display shows 6-6 or F6E6 and the water at the sink is only warm. Measure the water at the dishwasher supply with an accurate thermometer
• A water heater set too low or not delivering hot water to the kitchen: The kitchen tap takes a long time to run hot. Check the water heater setting and how far it sits from the dishwasher
• A failed thermistor/OWI sensor or control board that misreads normal water: Water measures 110 to 120 degrees F and the code remains. Run the thermistor diagnostic from the tech sheet before replacing either part

Run the kitchen tap until it is hot, then measure the water coming off the supply line. The chart's threshold is 110 degrees F.

Have the water heater setting or the long pipe run corrected. The dishwasher is not at fault when the supply itself is too cold.

The chart says to refer to the tech sheet for a diagnostic test of the thermistor first, so you do not replace the wrong part.

Thermistor/OWI sensor and electronic control board.

An accurate thermometer, a shallow pan and the tech sheet for the diagnostic test.

What temperature is too cold? Below 110 degrees F. The chart calls 110 to 120 degrees F normal.

Is the dishwasher at fault if the water is cold? Not if the supply measures below 110 degrees F. That points to the water heater or the pipe run.

If you turn the water heater up, do it only within its safe range and leave a heater adjustment on a gas unit to a professional

Stop if the water at the tap is hot enough to scald; do not test the supply by hand

Kenmore Global HE, HE and MicroClean HE dishwasher code 6-7 or F6E7 (HE)

Listed as disconnected or damaged flow meter.

Shut off power to the dishwasher. Check the wiring to the flow meter. If the wiring is intact, replace the flow meter. Parts named: flow meter.

• A disconnected or loose wire at the flow meter: The display shows 6-7 or F6E7 on an HE dishwasher and fills are not measured. Shut off power and check the flow meter wiring connections first
• Damaged wiring between the flow meter and the control: The connector is seated but the wire is worn or pinched. Follow the flow meter harness and look for a break or chafed insulation
• A failed flow meter that no longer reports the water it passes: The wiring is intact and the code returns after a full cycle. The chart replaces the flow meter once the wiring passes

Use the breaker and open the toe panel so the flow meter and its wiring are visible before you touch anything.

Reseat every connector and repair any damaged wire. The HE chart gives only this wiring check before the part.

Match the part to the model number on the label; the flow meter is the only part the HE chart names for this code.

6-7 or F6E7 (HE table).

Flow meter.

A screwdriver or nut driver for the toe panel, and a towel.

What does 6-7 or F6E7 mean on an HE dishwasher? A disconnected or damaged flow meter, as the HE table words it.

What does the flow meter do? It measures the water entering the dishwasher so the control can fill to the right amount.

Is the MicroClean HE version the same? The MicroClean HE table words the fault as a flow meter failure and adds wiring checks to the water softener salt sensor. It has its own page.

Stop and shut power before touching the flow meter, because its wiring is connected to mains

If the wiring is intact and the flow meter is a costly part on an old machine, price it against the age of the dishwasher

Kenmore Global HE, HE and MicroClean HE dishwasher code 6-7 or F6E7 (MicroClean HE)

Listed as flowmeter failure.

Unplug the dishwasher and check the wiring connections between the water softener salt sensor and flow meter. and repair any damaged wires. Check the wiring connections between the water softener salt sensor and electronic control board. and repair any broken wires. If wiring connections are okay, replace the flow meter. Parts named: flow meter.

• A loose or damaged wire between the water softener salt sensor and the flow meter: The display shows 6-7 or F6E7 on a MicroClean HE and the softener wiring looks disturbed. Unplug the dishwasher and check the connection between the salt sensor and flow meter
• Damaged wiring between the water softener salt sensor and the electronic control board: The flow meter connector is fine but the run to the board is broken. Check that second harness and repair any broken wire
• A failed flow meter after both harnesses have passed: All connections are secure and the 6-7 code still remains after a full cycle. The chart replaces the flow meter as the last step

and repair any damaged wires. On this model the salt sensor and flow meter share a run of wiring.

Reconnect loose wires and repair broken ones. This is the second harness the MicroClean HE chart checks.

The MicroClean HE chart names only the flow meter for this code, so the board and softener stay in place.

6-7 or F6E7 (MicroClean HE table).

Flow meter.

A screwdriver or nut driver for the toe panel, and a flashlight.

What does 6-7 or F6E7 mean on a MicroClean HE? A flow meter failure, according to the MicroClean HE table.

Why does the chart check the salt sensor wiring? The flow meter and the water softener salt sensor share wiring on this model, so both harnesses are checked before the flow meter.

Is the HE dishwasher version different? The HE table words it as a disconnected or damaged flow meter and gives a shorter check. That has its own page.

Stop and unplug before opening the panel, because both harnesses carry mains-side signals

Do not order the flow meter before checking both harnesses; a loose connector costs nothing to fix

Kenmore Global HE, HE and MicroClean HE dishwasher code 6-8 or F6E8 (HE)

Listed as problem with water softener regeneration valve (Water Softener Models Only).

Shut off power to the dishwasher. Check the wiring to the water softener regeneration valve. If the wiring is intact, replace the water softener regeneration valve. If the problem persists, replace the electronic control board. Parts named: water softener regeneration valve, wiring harness, electronic control board.

• Damaged wiring at the water softener regeneration valve: The display shows 6-8 or F6E8 on an HE dishwasher with a water softener. Shut off power and check the regeneration valve wiring
• A failed water softener regeneration valve: The wiring is intact and the 6-8 code still returns on the next cycle. The chart replaces the regeneration valve after the wiring passes
• A control board fault that persists after the valve is replaced: A newly fitted valve still gives the same code on the next regeneration. The chart replaces the electronic control board only if the problem persists

Use the breaker. This code applies to water softener models only, so confirm your model has one before you go on.

Reseat every connector and repair any damaged wire. The HE chart checks only wiring before a part.

If the wiring is intact, the HE chart replaces the water softener regeneration valve first, and the electronic control board last.

6-8 or F6E8 (HE table).

Water softener regeneration valve, wiring harness and electronic control board.

A screwdriver or nut driver for the toe panel.

What does 6-8 or F6E8 mean on an HE dishwasher? A problem with the water softener regeneration valve, on water softener models only.

Does every HE dishwasher have a softener? No. The HE table says this code applies to water softener models only.

Does the chart give a resistance value? The HE table does not. The MicroClean HE table gives 890 to 1,090 ohms through the regeneration valve circuit.

If the model has no water softener this code should not appear; confirm the model number before ordering parts

Stop and shut power before touching the valve wiring

Kenmore Global HE, HE and MicroClean HE dishwasher code 6-8 or F6E8 (MicroClean HE)

Listed as water softener regeneration valve failure.

Unplug the dishwasher and check the wiring connections between the electronic control board and the water softener regeneration valve. and repair any broken wires. Check resistance through the regeneration valve circuit through the wires that connect the valve circuit to the electronic control board using a multimeter. The meter should measure between 890 and 1,090 ohms through the regeneration valve circuit. If resistance is within that range, replace the electronic control board because the control board isn't sensing the regeneration valve circuit. If the meter measures infinite resistance, check resistance directly at the regeneration valve.

If the meter measures infinite resistance directly at the regeneration valve, replace the water softener tank assembly. If the meter measures between 890 and 1,090 ohms directly at the regeneration valve, repair or replace the wire harness because a damaged wire harness is causing the meter to measure infinite resistance through the regeneration valve circuit. Parts named: water softener tank assembly, electronic control board, wire harness.

• Loose or damaged wiring between the control board and the regeneration valve: The display shows 6-8 or F6E8 on a MicroClean HE and the softener will not regenerate. Unplug the dishwasher and check the wiring connections at the board and the valve
• A control board that is not sensing a good regeneration valve circuit: The circuit measures 890 to 1,090 ohms yet the code remains. Measure the circuit resistance through the wires that run to the board
• A failed water softener tank assembly with an open regeneration valve: The circuit measures infinite ohms at the valve terminals themselves. Measure directly at the regeneration valve terminals, as the chart orders
• A damaged wire harness that reads open along the run but not at the valve: Infinite resistance through the circuit but 890 to 1,090 ohms at the valve. Compare the reading at the valve against the reading through the harness

and repair any broken wires at both the board and the valve before you touch a meter.

The meter should read between 890 and 1,090 ohms. If it does, the board is not sensing the circuit and the chart replaces the electronic control board.

Infinite at the valve means replace the water softener tank assembly. 890 to 1,090 ohms at the valve means a damaged harness; repair or replace it.

6-8 or F6E8 (MicroClean HE table).

Water softener tank assembly, electronic control board and wire harness.

A multimeter and a screwdriver or nut driver.

What does 6-8 or F6E8 mean on a MicroClean HE? A water softener regeneration valve failure, in the MicroClean HE table's wording.

What resistance should the regeneration valve circuit read? Between 890 and 1,090 ohms, according to the chart.

What does infinite resistance at the valve mean? The chart replaces the water softener tank assembly, because the valve is open circuit.

What if the valve reads normal but the circuit reads infinite? The wire harness is damaged, so repair or replace the harness.

The water softener tank assembly is a costly part; make sure both meter readings are taken before ordering it

Stop and unplug before probing, because the circuit is connected to the control board

Kenmore Global HE, HE and MicroClean HE dishwasher code 7-1 or F7E1

Listed as heating element doesn't work.

Shut off power to the dishwasher. Inspect the heating element and replace it if it's visibly damaged. If not, check the wiring to the heating element. If the wiring is intact, replace the heating element. Parts named: heating element.

• A visibly damaged heating element in the tub: The display shows 7-1 or F7E1 and dishes come out cold or wet. Look at the element for blisters, cracks or a broken section
• Loose or damaged wiring between the control board and the heating element: The element looks fine but does not get warm. Unplug the dishwasher and check the wiring and connectors
• A failed heating element that has gone open: Wiring is intact and the element produces no heat at all. The chart replaces the element after the wiring passes

Look at the whole element in the tub bottom once the machine has cooled. The chart replaces it if there is visible damage.

Reconnect loose wires or replace the wire harness if damaged; the chart repairs wiring before replacing the element.

The chart lists the heating element and the wiring harness as the parts for this code. Match the part to your model number.

Heating element and wiring harness.

Do I replace the element first? Only if it is visibly damaged. Otherwise the chart checks the wiring first.

Let the tub cool fully before touching the element, because it can stay hot after a cycle

Stop if wiring near the element is melted

Kenmore Global HE, HE and MicroClean HE dishwasher code 7-2 or F7E2

Listed as heating element won't shut off.

Shut off power to the dishwasher for 5 minutes. If the code resumes when you restore power, replace the electronic control board. Parts named: electronic control board.

• A relay on the control board holding the heating element on: The display shows 7-2 or F7E2 and the element stays hot or the tub overheats. Shut off power for 5 minutes, restore it and see whether the code returns
• A one-off glitch that clears after the power reset: The code does not return after several full cycles and drying phases. Run two full cycles and watch the element
• A failed electronic control board that keeps driving the element: The code resumes every single time power is restored to the machine. The chart replaces the board when the code resumes

Use the breaker rather than the door switch, so the board resets fully, and leave the power off for the entire five minutes.

Run a normal cycle and check that the element switches off at the end of the heated phase.

The chart names only the board for this fault, because the heating element circuit is closed by a relay on it.

A screwdriver or nut driver for the toe panel and door panel.

Is the heating element the failed part? The chart replaces the electronic control board, not the element, because the control is not shutting the element off.

Should I keep running it? No. Cut power at the breaker if the tub is overheating.

Stop the machine at the breaker if the tub is overheating, since a heater that will not shut off can damage plastic parts and is a fire risk

The board is costly; check it against the age of the dishwasher

Kenmore Global HE, HE and MicroClean HE dishwasher code 8-1 or F8E1

Listed as slow drain.

Shut off power to the dishwasher and then shut off water. Check the drain path for an obstruction. If the drain path is clear, check the wiring on the drain pump. If the wiring is intact, replace the drain pump. Parts named: drain pump.

• An obstruction somewhere in the drain path, such as the drain hose, air gap, disposal or sink drain: The tub holds water after a cycle and the code appears. Check the drain path from the pump to the sink and remove what you find
• Loose or damaged wiring between the drain pump and the control board: The path is clear but the pump runs weakly or not at all. Unplug the dishwasher and check the harness at the pump
• A failed drain pump that cannot move the water: The wiring is intact and the pump is quiet or weak. The chart replaces the drain pump after the wiring passes

Look at the drain hose, air gap and disposal connection, and remove any blockage. The chart starts here for slow drain.

Reconnect any loose wire and replace the harness if it is damaged, before you replace a pump.

The chart names the drain pump and its wiring harness. Match the part to your model number.

Drain pump and wiring harness.

A shallow pan, towels, and a screwdriver or nut driver.

Where should I look for a blockage? In the drain path: hose, air gap, disposal and sink drain.

Stop and unplug before reaching into the pump area, because the pump connects to mains

Do not run cycles with standing dirty water; drain it and fix the path first

Kenmore Global HE, HE and MicroClean HE dishwasher code 8-2 or F8E2

Listed as drain pump electrical problem.

Shut off power to the dishwasher and then shut off water. Check the wiring on the drain pump. If the wiring is intact, replace the drain pump. Parts named: drain pump.

• Loose or damaged wiring between the drain pump and the control board: The display shows 8-2 or F8E2 and the pump does not run at all. Unplug the dishwasher and follow the pump harness, reseating each connector
• An open winding in the drain pump motor: The wiring is intact and the pump makes no sound during drain. The chart replaces the drain pump after the wiring passes
• A control board that is not driving the pump circuit: A newly fitted pump still gives the same code on the next drain. The board is beyond the chart's steps; confirm wiring and pump first

The HE and Global HE charts shut off water first because you may have water in the sump when you disconnect the pump.

This is the cheaper fix, since a damaged wire or connector gives the same code as a failed pump.

The chart replaces the drain pump and its harness for this electrical fault. It does not replace the board.

Drain pump and wire harness.

A shallow pan, towels and a screwdriver or nut driver.

Do I need to shut off the water? The Global HE and HE charts say to shut off power and the water before checking the pump wiring.

Stop and unplug before reaching into the pump area

If the tub is full of standing water, drain it by hand before you work under it

Kenmore Global HE, HE and MicroClean HE dishwasher code 8-4 of F8E4

Listed as drain pump motor failure.

Unplug the dishwasher and check the wire harness connections between the drain pump and the electronic control board. and repair any damaged wires. If the wiring is okay, check for and clear any debris you find inside the drain pump that may be preventing the impeller from spinning. If the drain pump is clear of debris, you'll likely need to replace the drain pump. Parts named: drain pump.

• Loose or damaged wiring between the drain pump and the control board: The display shows 8-4 or F8E4 and the pump does not turn. Unplug the dishwasher and check the wire harness connections at both ends
• Debris jammed inside the drain pump holding the impeller still: The pump hums but the impeller does not spin, and glass or a seed is in the sump. Look inside the pump for debris; the chart clears it before replacing the pump
• A failed drain pump motor: The wiring is intact and the pump is clear yet does not run. The chart says you will likely need to replace the drain pump

Reconnect any loose wire and repair any damaged wire. The MicroClean HE chart checks wiring before it opens the pump.

Clear any debris you find. This is the step that distinguishes a jammed pump from a failed motor.

The chart says you will likely need to replace the drain pump, since the motor itself has failed.

8-4 of F8E4 (MicroClean HE table, spelled that way in the chart).

Drain pump.

Gloves, a shallow pan, towels and a screwdriver or nut driver.

Can debris cause it? Yes. Debris inside the pump can stop the impeller spinning, so the chart clears it before it replaces the pump.

Why does this page say 'of' instead of 'or'? The chart prints this row as 8-4 of F8E4, so the page keeps the chart's own spelling.

Wear gloves when clearing debris from the pump, because broken glass is a common cause

Kenmore Global HE, HE and MicroClean HE dishwasher code 9-1 or F9E1

Listed as electronic control board can't detect the position of the diverter disc.

The diverter motor positions the disc that directs the water through the lower spray arm or the upper spray arm. The diverter motor also monitors the position of the diverter disc and sends position signals to the electronic control board. Unplug the dishwasher to disconnect power and check the wiring going to the diverter motor. or replace the wire harness if damaged. If the wiring is intact, replace the diverter motor because it isn't sending position signals to the electronic control board. Parts named: diverter motor, wiring harness.

• Loose or damaged wiring going to the diverter motor: The display shows 9-1 or F9E1 and the wash does not move between spray arms. Unplug the dishwasher and check the wiring at the diverter motor
• A diverter motor that is not sending its position signal: The wiring is intact but the board never sees the disc position. The chart replaces the diverter motor because it isn't reporting the position
• A diverter disc stuck between positions inside the pump housing: The wash sounds wrong and the upper or lower arm gets no water. Look at the diverter disc for damage once the pump outlet is removed

The diverter motor positions a disc that sends water to the lower or upper spray arm, so it also reports that position back to the control board.

Do this before you buy a part; a poor connector gives the same position error as a failed motor.

The chart says the motor isn't sending position signals to the control board. It also points to a repair guide if you want to do it yourself.

Diverter motor and wiring harness.

A screwdriver or nut driver, and a shallow pan.

What does the diverter do? It positions a disc that directs water through the lower spray arm or the upper spray arm, and reports the disc position to the board.

How is this different from 9-3 and 9-4? 9-3 is a missing diverter disc and 9-4 is a lower spray arm error; 9-1 is the position signal.

The diverter motor is a specific part for this pump; match it to the full model number before ordering

Kenmore Global HE, HE and MicroClean HE dishwasher code 9-2 or F9E2

Listed as diverter motor is stuck on.

The diverter relay on the electronic control board is defective. Unplug the dishwasher to disconnect electrical power and replace the electronic control board. Parts named: electronic control board.

• A defective diverter relay on the electronic control board: The display shows 9-2 or F9E2 and the diverter keeps running. The chart names the relay, so the board is the part to confirm
• A one-off glitch that a power reset clears: The code appears once and does not return over the next several cycles. Run two full cycles after the reset and watch the spray arms
• A short in wiring that keeps the diverter energised: The harness shows melted, scorched or pinched insulation near the diverter motor. Follow the diverter harness and look for damage before you order the board

Leave it unplugged for a few minutes so the board resets, and look for anything obviously damaged.

The chart goes straight to the board because the fault is a stuck relay, but shorted wiring gives a similar sign and costs less to fix.

The chart says the diverter relay on the control board is defective, so the board is the only part it names for this code.

A screwdriver or nut driver for the toe panel and door panel.

Is the diverter motor the failed part? No. The chart says the diverter relay on the control board is defective, so it replaces the board.

Will a reset fix it? It may clear a one-off, but if the code returns the board is the repair.

Stop and unplug the dishwasher if the diverter motor is running continuously, because it can overheat

The board is the repair; price it against the age of the dishwasher

Kenmore Global HE, HE and MicroClean HE dishwasher code 9-3 or F9E3

Listed as diverter disc is missing.

Remove the dishracks and the lower spray arm. Pull out the TurboZone manifold and the feed tube. Remove the pump outlet and check the diverter disc. Replace the disc if it's broken or missing. Parts named: diverter disc.

• A diverter disc that is broken or missing from the pump housing: The display shows 9-3 or F9E3 and one of the spray arms gets little or no water. Remove the racks and the lower spray arm and look for the disc
• The disc fell off after a cleaning or repair: The dishwasher was recently opened and one arm now sprays weakly. Look at the pump outlet for a loose disc lying in the sump
• A cracked disc that no longer seals against the pump outlet: The disc is present in the housing but visibly split or warped. Inspect the disc for cracks and replace it if it is broken

Unplug the dishwasher first. You need the tub bottom clear so you can see the pump and the TurboZone manifold.

The chart takes these apart in this order so that the diverter disc is visible under the pump outlet.

This is the only part the chart names for this code. Order the disc by the model number on your label.

9-3 or F9E3 (Global HE and MicroClean HE tables).

Diverter disc.

Gloves, a screwdriver or nut driver and a shallow pan.

What is the TurboZone manifold? A spray manifold in the tub that the chart tells you to pull out with the feed tube to reach the pump outlet on these models.

Does the code appear on every table? It appears on the Global HE and MicroClean HE tables; the HE table does not list it.

Stop and unplug before removing the racks and the pump outlet

Wear gloves; broken disc pieces and glass can be sharp in the sump

Kenmore Global HE, HE and MicroClean HE dishwasher code 9-4 or F9E4

Listed as lower spray arm error.

Check for obstructions blocking the lower spray arm from turning.

Shut off power to the dishwasher and check the wiring connections on the lower spray arm motor. If the wiring is intact, replace the lower spray arm motor. Parts named: lower spray arm motor.

• Something blocking the lower spray arm from turning: The display shows 9-4 or F9E4 and the lower arm does not rotate freely. Spin the lower arm by hand and remove anything that catches it
• Loose or damaged wiring on the lower spray arm motor: The arm turns freely but the motor is not driven. Unplug the dishwasher and check the wiring connections at the diverter motor
• A failed diverter motor, which includes the lower spray arm motor on this dishwasher: The wiring is intact and the arm does not turn under power. The chart replaces the diverter motor when the wiring passes

Turn the arm by hand and look under it for a stray utensil, a broken dish piece or a label that has washed loose.

On this dishwasher the lower spray arm motor is part of the diverter motor, so its wiring is checked at the diverter.

The chart says the diverter motor includes the lower spray arm motor, so replacing it fixes both.

9-4 or F9E4 (Global HE and MicroClean HE tables).

Diverter motor and wire harness.

A screwdriver or nut driver and a flashlight.

What is the lower spray arm motor? A component on the diverter motor on this dishwasher, according to the chart.

Is the arm the failed part? Not by default. The chart looks for blockage and wiring first and replaces the motor last.

Stop and unplug before reaching under the lower rack

The diverter motor is a specific assembly; match it to the model number