On the covered Nintendo Switch console, 2002-6000, 2206-0092, 2217-0001, 2216-7981, 2168-0002, 2179-2102, 2002-7012 means a system transfer, a save data transfer or a cloud save backup stopped part-way First, power off both consoles with the POWER Button held for 12 seconds and turn them on again.
Differential
Likely causes of “Nintendo Switch console codes 2002-6000, 2206-0092 and 5 more”, and how to tell them apart
- 1
A transfer that stalled on one of the consoles
What separates it The consoles show a resume prompt and neither finishes
How to confirm Power both off, turn them on and cancel the transfer from the resume screen
- 2
The microSD card on the source console
What separates it The code is 2206-0092 and the source console has a card
How to confirm Remove the card from the source console before retrying
- 3
Server maintenance
What separates it The code is 2216-7981 during a system transfer using the server
How to confirm Check the network status page and retry after maintenance
- 4
A temporary cloud backup problem
What separates it The code is 2179-2102 or 2002-7012 while backing up
How to confirm Try the backup later or the next day; Nintendo says this usually resolves within 24 hours
Before you touch a setting
Record this first — changing settings destroys the evidence
- The exact code and what step of the transfer or backup you were at
- Whether a microSD card is in the source console
- The system version of both consoles
- Whether you use a Nintendo Switch Online membership for cloud backups
Try in this order
0 of 8 completedWhat to do first
Reversiblepower off both consoles with the POWER Button held for 12 seconds and turn them on again.
Correct only the documented fault domain
ReversibleCancel the stalled transfer from the resume screen, retry with the source microSD card removed where Nintendo says so, or use a save data transfer instead of a full system transfer.
Power off both consoles
ReversibleHold POWER on each console for 12 seconds to turn them off, then press POWER on each to turn them back on.
Cancel the stalled transfer
ReversibleOn the screen about resuming the system transfer, hold the L or R Stick and the + or - button on the controller for about two seconds; this cancels the transfer.
Use a save data transfer instead
ReversibleAfter signing in to your Nintendo Account on the Switch 2, do a save data transfer; Nintendo recommends this over another full system transfer.
Remove the source microSD card if asked
ReversibleFor 2206-0092, remove the microSD card from the source Switch before turning both consoles back on, then retry.
Check the network status page for server transfers
ReversibleFor 2216-7981, look at the network status page for maintenance, and retry the transfer only when it has ended.
Retry cloud backups later
ReversibleFor 2179-2102 back up later or the next day; if you back up from two consoles, let the first backup finish before starting the second.
Every code on this page
What Nintendo's article says about each code
Nintendo publishes a separate article for every code below, and the fix on this page is the fix all of them share. The line beside each code is what that code's own article adds: the message, the situation, or the one step that differs.
- 2002-6000
- A system transfer from Switch to Switch 2 stopped; power off both consoles, restart, cancel the transfer from the resume screen and use a save data transfer instead.
- 2206-0092
- A system transfer stopped; retry, power both consoles off with POWER held for 12 seconds and remove the microSD card from the source console.
- 2217-0001
- A system transfer failed; the same power-off, cancel and save-data-transfer steps as 2002-6000, with steps for Animal Crossing data.
- 2216-7981
- A server-based system transfer failed because the server is under maintenance; check status and try again.
- 2168-0002
- Playing or transferring; the article asks which situation occurred, such as software closing unexpectedly.
- 2179-2102
- Backing up save data to the cloud failed with "Unable to back up save data right now"; try later or the next day, usually resolved within 24 hours.
- 2002-7012
- "There was a problem" when uploading save data to the cloud; remove any microSD card, redownload the game and try again.
Stop boundary
When this stops being a self-service repair
- !Nintendo recommends a save data transfer rather than repeating a full system transfer after 2002-6000 or 2217-0001
- !Do not remove power or the microSD card during a transfer that is still running
- !If the same code repeats after two attempts, contact Nintendo Support with the exact code and both consoles' details
Evidence ledger
Sources behind this answer
Where the manufacturer's article stops. These articles cover transfers between consoles (including Switch to Switch 2) and cloud save backups. Nintendo's steps involve holding buttons on both consoles; read the on-screen prompt as well.
Exact questions
Common questions
What does 2002-6000, 2206-0092, 2217-0001, 2216-7981, 2168-0002, 2179-2102, 2002-7012 mean on a Nintendo Switch console?+
a system transfer, a save data transfer or a cloud save backup stopped part-way
How do I cancel a stuck transfer?+
On the resume screen, hold the L or R Stick and the + or - button for about two seconds.
Is my save data lost?+
Should I remove the microSD card?+
For 2206-0092 and 2002-7012, yes, as Nintendo describes for the source console or during the upload.