Nintendo expanded error-code library

Nintendo Switch console code 2-ALZAA-0014 or 2-ALZBA-0014, 2-ALZXA-0008 or 2-ALZYA-0008, 2-ALZTA-0005, 2-ALZTA-0002: meaning and exact next steps

2-ALZAA-0014 or 2-ALZBA-0014, 2-ALZXA-0008 or 2-ALZYA-0008, 2-ALZTA-0005, 2-ALZTA-0002 means a Pokémon online feature lost the server connection, or Pokémon HOME could not be reached

Nintendo Switch console code 2002-2085: meaning and exact next steps

Nintendo Switch console code 2002-2536, 2002-2552, 2002-2629 to 2002-2669: meaning and exact next steps

2002-2536, 2002-2552, 2002-2629 to 2002-2669 means the console cannot read the game card

Nintendo Switch console code 2011-0301: meaning and exact next steps

Nintendo Switch console code 2016-0403: meaning and exact next steps

2016-0403 means an error shown when trying to earn My Nintendo points from physical software, with the message "You cannot collect My Nintendo points for this software as the expiry date has passed." Nintendo says it means this physical software is no longer eligible for Gold Points.

Nintendo Switch console code 2016-0415, 2016-0401, 2016-0402, 2016-0406: meaning and exact next steps

2016-0415, 2016-0401, 2016-0402, 2016-0406 means physical software could not be registered for My Nintendo points

Nintendo Switch console code 2110-1100, 2110-1000 through 2110-1999, 2110-1111: meaning and exact next steps

2110-1100, 2110-1000 through 2110-1999, 2110-1111 means the console could not find a network that matches any saved connection, was blocked before it tried (Airplane mode), or never located the router

Nintendo Switch console code 2110-1115, 2110-2000 through 2110-2899: meaning and exact next steps

2110-1115, 2110-2000 through 2110-2899 means the console cannot use the wired connection: the LAN adapter is found but nothing answers over the Ethernet cable, or the cable, port or adapter is at fault

Nintendo Switch console code 2110-1118: meaning and exact next steps

Nintendo Switch console code 2110-2091: meaning and exact next steps

2110-2091 means an error that comes up when you are unable to connect your Nintendo Switch 2 or Nintendo Switch console to a wired network.

Nintendo Switch console code 2110-2900 through 2110-2999, 2110-2979: meaning and exact next steps

2110-2900 through 2110-2999, 2110-2979 means the console did not get a usable IP address: the router's DHCP is off or not answering, or the address the console holds clashes with another device

Nintendo Switch console code 2110-2963: meaning and exact next steps

2110-2963 means an error that comes up when you are unable to connect your Nintendo Switch 2 or Nintendo Switch console to a network.

Nintendo Switch console code 2110-4004: meaning and exact next steps

2110-4004 means the error that appears with the message "Internet connection lost because the console entered sleep mode."

Nintendo Switch console code 2121-0002, 2121-2101: meaning and exact next steps

2121-0002, 2121-2101 means a friend request could not be sent or received, usually a temporary service problem

Nintendo Switch console code 2121-2508: meaning and exact next steps

2121-2508 means an error that comes up when you are attempting to add a friend.

Nintendo Switch console code 2121-2509: meaning and exact next steps

2121-2509 means an error that comes up when you try to send a friend request to another user.

Nintendo Switch console code 2122-0002, 2623-1008, 2-AABQA-1021: meaning and exact next steps

2122-0002, 2623-1008, 2-AABQA-1021 means an online match in Tetris 99 or ARMS could not connect or the game is waiting on an update or a server fix

Nintendo Switch console code 2123-0217: meaning and exact next steps

2123-0217 means the error Nintendo lists with the on-screen message "The connection to the server was lost. Please try again later".

Nintendo Switch console code 2124-4513: meaning and exact next steps

Nintendo Switch console code 2124-7500: meaning and exact next steps

2124-7500 means an error that comes up when you are attempting to access the Nintendo eShop or another online service,.

Nintendo Switch console code 2124-8006, 2124-8007: meaning and exact next steps

2124-8006, 2124-8007 means an error that comes up when you are unable to link a Nintendo Account to your Nintendo Switch 2 or Nintendo Switch console.

Nintendo Switch console code 2137-7500: meaning and exact next steps

2137-7500 means there is likely a temporary service outage related to Nintendo eShop on Nintendo Switch.

Nintendo Switch console code 2139-0006: meaning and exact next steps

2139-0006 means an error Nintendo ties to this situation: on the Nintendo Switch 2 or Nintendo Switch console.

Nintendo Switch console code 2181-1000: meaning and exact next steps

Nintendo Switch console code 2181-4007: meaning and exact next steps

Nintendo Switch console code 2181-4017: meaning and exact next steps

2181-4017 means the error that appears with the message "Network services are temporarily unavailable. Please wait for a while, and then try again." Nintendo says it indicates the console has been banned from connecting online for a breach of the user agreements.

Nintendo Switch console code 2257-0006: meaning and exact next steps

2257-0006 means an error that comes up when you are trying to complete a download.

Nintendo Switch console code 2318-0201: meaning and exact next steps

2318-0201 means an error that comes up when you are unable to join an online match.

Nintendo Switch console code 2318-0535: meaning and exact next steps

Nintendo Switch console code 2318-1400: meaning and exact next steps

2318-1400 means an error that Nintendo says occurs because of an interrupted internet connection or a bad wireless environment.

Nintendo Switch console code 2618-0551: meaning and exact next steps

2618-0551 means an error that comes up when you are disconnected from an online match.

Nintendo Switch console code 2801-7199: meaning and exact next steps

2801-7199 means an error that comes up when you are unable to upload a photo to Facebook.

Nintendo Switch console code 2804-2300 to 2804-2302: meaning and exact next steps

2804-2300 to 2804-2302 means either the Nintendo Account you have signed into the app or the Nintendo Account you are trying to supervise with the app is not in a family group. It's possible they also do not have the correct roles.

Nintendo Switch console code 2804-2500: meaning and exact next steps

2804-2500 means your Nintendo Account family group has the maximum number of members already. If you want to add a child's Nintendo Account to your family group in order to adjust parental controls for their use of GameChat, you'll need to make room in your family group.

Nintendo Switch console code 2810-1500, 2801-7180, 2801-7181: meaning and exact next steps

2810-1500, 2801-7180, 2801-7181 means posting or signing in to Facebook from the console failed, either because of the link between the accounts or a Facebook or Album server problem

Nintendo Switch console code 2811-1224: meaning and exact next steps

2811-1224 means an error that comes up when you are unable to connect to Nintendo eShop or get disconnected from Nintendo eShop on your Nintendo Switch 2 or Nintendo Switch.

Nintendo Switch console code 2811-6058, 9001-1632, 9001-0973, 2813-0973, 2811-6052, 2811-6002: meaning and exact next steps

2811-6058, 9001-1632, 9001-0973, 2813-0973, 2811-6052, 2811-6002 means redeeming stopped because of too many wrong entries, the wrong kind of code, or a redeem screen that shows nothing available

Nintendo Switch console code 2813-0118: meaning and exact next steps

2813-0118 means an issue with the credit card being used.

Nintendo Switch console code 2813-2447: meaning and exact next steps

2813-2447 means an error that comes up when you attempt to add funds in the Nintendo eShop using a credit card.

Nintendo Switch console code 2813-5508, 2813-5509, 9001-5509: meaning and exact next steps

2813-5508, 2813-5509, 9001-5509 means adding funds failed because the amount is too small or would take the balance over the allowed maximum

Nintendo Switch console code 2816-0800: meaning and exact next steps

2816-0800 means an error shown in the Nintendo Switch App for smart devices; Nintendo says it means the Nintendo Account signed into the app does not have an active Nintendo Switch Online membership.

Nintendo Switch console code 2819-0020: meaning and exact next steps

2819-0020 means your Nintendo Account was used to play DLC on another console.

Nintendo Switch console code 2819-0099: meaning and exact next steps

2819-0099 means you are no longer able to play the software on this system.

Nintendo Switch console code 9001-0026: meaning and exact next steps

9001-0026 means an error Nintendo ties to this situation: to purchase or redeem a download code for a game, content, or Nintendo Switch Online membership from Nintendo.com.

Nintendo Switch console code 9001-0039: meaning and exact next steps

9001-0039 means an error that comes up when you try to redeem a download code.

Nintendo Switch console code 9001-0112, 9001-3904: meaning and exact next steps

9001-0112, 9001-3904 means the pass-enabled console cannot be deregistered because it was already deregistered within the last year

Nintendo Switch console code 9001-1400: meaning and exact next steps

9001-1400 means an error that comes up when you are unable to make a purchase using a credit card on the Nintendo Store.

Nintendo Switch console code 9001-1637: meaning and exact next steps

9001-1637 means you do not have any redeemable Nintendo Switch Game Vouchers on the Nintendo Account you are currently signed in.

Nintendo Switch console codes 2001-0118, 2001-0114 and 18 more: meaning and exact next steps

2001-0118, 2001-0114, 2001-0106, 2002-4000 to 2002-4263, 2002-4301 to 2002-4500, 2002-6002, 2002-6706, 2164-0020, 2107-0427, 2107-0401, 2107-0445, 2021-0003, 2002-0038, 2002-3500 to 2002-3999, 2001-0103, 2168-0000, 2168-0001, 2162-0002, 2211-0519, 2016-0910 means the system or one game hit a software fault: corrupt game data, a needed update, or a crash that a restart or reinstall clears

Nintendo Switch console codes 2002-0007 to 2002-0008, 2002-4501 to 2002-4535 and 9 more: meaning and exact next steps

2002-0007 to 2002-0008, 2002-4501 to 2002-4535, 2002-4641 to 2002-4660, 2002-4683, 2002-4690, 2002-4741 to 2002-4760, 2002-6201, 2016-0601 to 2016-0602, 2016-0610, 2016-0641, 2002-5110 means a game or update could not be downloaded or started because its data is damaged or the storage is at fault

Nintendo Switch console codes 2002-2000 to 2002-2499, 2002-0001 and 12 more: meaning and exact next steps

2002-2000 to 2002-2499, 2002-0001, 2002-0002, 2002-1002, 2002-2046, 2002-4802, 2002-2096, 2016-0247, 2016-0390, 2005-0004, 2005-0012, 2005-0140, 2005-0003, 2016-0891 means the console cannot read or write the microSD or microSD Express card

Nintendo Switch console codes 2002-6000, 2206-0092 and 5 more: meaning and exact next steps

2002-6000, 2206-0092, 2217-0001, 2216-7981, 2168-0002, 2179-2102, 2002-7012 means a system transfer, a save data transfer or a cloud save backup stopped part-way

Nintendo Switch console codes 2101-0001, 2107-0114 and 14 more: meaning and exact next steps

2101-0001, 2107-0114, 2113-0112, 2113-0113, 2113-0114, 2113-0218, 2107-0429, 2005-0005, 2143-0811, 2153-0321, 2153-1540, 2154-0107, 2154-2005, 0000-0000, 2002-3005, 2002-6455 means an internal fault the console could not clear: Nintendo's article ends with restart, update, initialize and then service

Nintendo Switch console codes 2110-2004, 2110-2003 and 6 more: meaning and exact next steps

2110-2004, 2110-2003, 2110-2200, 2110-2201, 2110-2202, 2110-2203, 2110-2214, 2142-0507 means the router refused the connection because the Wi-Fi password or security type the console sent does not match, or a weak signal made it look that way

Nintendo Switch console codes 2110-3129, 2110-3000 through 2110-3999 and 9 more: meaning and exact next steps

2110-3129, 2110-3000 through 2110-3999, 2110-3127, 2110-3150, 2122-1006, 2318-0203, 2618-0203, 2318-1200, 2809-1028, 2811-1006, 2160-8028 means the console reached the router but could not resolve or reach Nintendo's servers, which points at the DNS or proxy settings, the internet service, or a timed-out connection

Nintendo Switch console codes 2110-3400, 2137-8051 and 5 more: meaning and exact next steps

2110-3400, 2137-8051, 2160-8035, 2160-8051, 2809-1035, 2809-1209, 2016-0340 means the network you joined needs a web sign-in first or is a hotspot the console does not work well with

Nintendo Switch console codes 2110-4011, 2110-4116 and 6 more: meaning and exact next steps

2110-4011, 2110-4116, 2123-0209, 2123-0102, 2123-0301, 2124-7403, 2164-0056, 2154-6027 means an established connection was lost: the console left range of the router, went to sleep, timed out, or the wireless signal was too weak or noisy to hold

Nintendo Switch console codes 2114-0001, 2205-0123 and 5 more: meaning and exact next steps

2114-0001, 2205-0123, 2236-1012, 2115-0096, 2115-0112, 2802-1002, 2802-9998 means an accessory or media feature failed: the dock in TV mode, amiibo, the IR camera, Bluetooth, or a damaged screenshot or video

Nintendo Switch console codes 2122-0082, 2124-3000 and 11 more: meaning and exact next steps

2122-0082, 2124-3000, 2137-1508, 2260-0129, 2216-2003, 2142-1099, 2155-0400, 2206-1014, 2206-1015, 2134-0501, 2144-0001, 2165-1001, 2101-0002 means the console's system software is too old for the service, the feature or the transfer you tried

Nintendo Switch console codes 2124-0200 - 2124-0269, 2124-0211 and 9 more: meaning and exact next steps

2124-0200 - 2124-0269, 2124-0211, 2124-0150, 2124-0291, 2124-0100, 2137-1461, 2137-0162, 2137-1322, 9001-0023, 9001-1636, 904-9001 means the user is not linked to a working Nintendo Account on this console, or the account has never opened the eShop on a console

Nintendo Switch console codes 2124-3080, 2813-0999 and 8 more: meaning and exact next steps

2124-3080, 2813-0999, 2813-0998, 2813-0072, 2811-6006, 2813-0054, 2821-5000, 2813-6568, 2219-4201, 2219-4301 means the country or region on the Nintendo Account does not match what the service, the code or the eShop supports

Nintendo Switch console codes 2124-4007, 2124-4508 and 4 more: meaning and exact next steps

2124-4007, 2124-4508, 2181-4008, 2124-4517, 2124-5111, 2124-5114 means Nintendo has restricted online use on this console, account or software for a breach of the user agreement

Nintendo Switch console codes 2124-5002, 2124-5200 and 8 more: meaning and exact next steps

2124-5002, 2124-5200, 2124-5210, 2124-6252, 2124-7503, 2124-7504, 2124-5249, 2124-7502, 2810-1224, 2124-4009 means signing in to the Nintendo Account or reaching an online service failed because of a temporary outage or maintenance on Nintendo's side

Nintendo Switch console codes 2124-6101, 2124-4610 and 14 more: meaning and exact next steps

2124-6101, 2124-4610, 2306-0112, 2306-0332, 2306-0311, 2306-0811, 2306-2302, 2219-1006, 2219-2502, 9006-3999, 2122-2503, 2123-0011, 2123-1516, 2122-2403, 2821-6000, 2618-0561 means the online service you called returned an error that Nintendo ties to maintenance, a busy server or the network environment rather than to the console

Nintendo Switch console codes 2137-0240, 2137-7404 and 6 more: meaning and exact next steps

2137-0240, 2137-7404, 2137-8006, 2137-8035, 2160-0202, 2160-8006, 2160-8007, 2123-1502 means a download or a connection to an online service timed out before it finished

Nintendo Switch console codes 2137-8065, 2137-8052 and 6 more: meaning and exact next steps

2137-8065, 2137-8052, 2137-8056, 2137-8007, 2137-8028, 2154-0101, 2160-8056, 2809-1810 means the console reached the internet but the server did not answer, which is usually maintenance, a busy service or a weak connection

Nintendo Switch console codes 2155-8006, 2155-8007 and 5 more: meaning and exact next steps

2155-8006, 2155-8007, 2155-8028, 2124-8028, 2124-8060, 2155-0404, 2124-8052 means the console could not link or sign in to the Nintendo Account because the network was poor, or because Nintendo's sign-in service was busy

Nintendo Switch console codes 2306-0819, 2124-3001 and 6 more: meaning and exact next steps

2306-0819, 2124-3001, 2000-0000, 2219-0032, 2-BABBE-1000, 2162-0101, 2211-0524, 2306-0303 means the game must be updated before its online features work

Nintendo Switch console codes 2318-0006, 2618-0006 and 3 more: meaning and exact next steps

2318-0006, 2618-0006, 2318-0540, 2203-0025, 2203-0020 means local wireless play cannot start: the players do not each own a copy of the game, or the consoles cannot hear each other or a license conflict was detected

Nintendo Switch console codes 2318-0521, 2306-0501 and 18 more: meaning and exact next steps

2318-0521, 2306-0501, 2306-0502, 2318-0501, 2618-0201, 2618-0501, 2618-0502, 2318-0531, 2318-0532, 2318-0533, 2318-1401, 2318-0522, 2318-0564, 2318-1201, 2318-1202, 2318-0551, 2306-0520, 2160-0103, 2618-0521, 2318-0031 means the connection to the service or to the other consoles dropped before or during matchmaking, which Nintendo puts down to a dropped or timed-out connection, another player leaving, or maintenance

Nintendo Switch console codes 2618-0516, 2618-0513 and 8 more: meaning and exact next steps

2618-0516, 2618-0513, 2618-0514, 2618-0515, 2618-0519, 2318-0510, 2318-0513 to 2318-0514, 2321-0000 to 2321-9999, 2618-0583, 2318-1500 means the console could not open a direct connection to the other players, which Nintendo ties to the network's NAT type, latency or the kind of internet service

Nintendo Switch console codes 2800-2806, 2808-2609 and 3 more: meaning and exact next steps

2800-2806, 2808-2609, 2807-2806, 2811-2806, 2-ARVHA-0000 means a video would not load, either because the server hosting it did not answer or because the YouTube app on the console needs attention

Nintendo Switch console codes 2804-2100 to 2804-2108, 2805-2100 to 2805-2108 and 4 more: meaning and exact next steps

2804-2100 to 2804-2108, 2805-2100 to 2805-2108, 2804-2200 to 2804-2215, 2805-2200 to 2805-2215, 2805-2300 to 2805-2302, 2805-2500 means Parental Controls for GameChat on Switch 2 cannot be set up because of family group roles, membership or size

Nintendo Switch console codes 2805-1003, 2142-0528 and 13 more: meaning and exact next steps

2805-1003, 2142-0528, 2804-0005, 2804-0024, 2804-0034, 2804-0100, 2804-0400, 2805-0003, 2805-0602, 2805-1103, 2805-1009, 2805-1102, 2804-0000, 2142-0224, 2142-2017 means the Nintendo Switch Parental Controls app could not sign in, link or fetch settings from the console

Nintendo Switch console codes 2811-5001, 2811-5003 and 4 more: meaning and exact next steps

2811-5001, 2811-5003, 2811-7001, 2811-7002, 2811-7003, 2811-1028 means the eShop connection failed because of the home network: weak signal, DNS, router parental controls or slow speeds

Nintendo Switch console codes 2811-6001, 2811-6003 and 3 more: meaning and exact next steps

2811-6001, 2811-6003, 2813-0071, 2137-7403, 2137-4035 means the software or add-on is not yet released in your region, or the console has too little space to fetch it

Nintendo Switch console codes 2811-6060, 2813-0040 and 5 more: meaning and exact next steps

2811-6060, 2813-0040, 2813-0049, 2813-0065, 9001-0040, 9001-0049, 9001-0065 means the code or card was already redeemed, or the content is already on your account

Nintendo Switch console codes 2813-0002, 2137-3686 and 31 more: meaning and exact next steps

2813-0002, 2137-3686, 2137-4023, 2137-4024, 2137-7502, 2137-7503, 2137-7504, 2811-7429, 2811-7503, 2811-7504, 2813-0988, 2813-0990, 2813-2409, 2813-9014, 2813-9099, 2813-9700, 2813-9712, 9001-0988, 9001-9014, 2813-9404, 2813-9258, 9001-9258, 2813-9528, 2813-9900, 9001-9900, 2813-5920, 2813-0009, 9001-0009, 2813-2491, 2813-9200, 9001-9200, 9001-1609, 9001-1625 means the eShop, the redeem screen or a purchase is unavailable because of maintenance, an outage, a busy service or a timeout on Nintendo's side

Nintendo Switch console codes 2813-0039, 2813-9299 and 8 more: meaning and exact next steps

2813-0039, 2813-9299, 2813-6561, 2813-6838, 2813-6835, 2813-0055, 9001-0044, 9001-0055, 9001-6838, 9001-1661 means a download code or eShop card was not accepted: mistyped, for another region, not yet activated, expired, or entered in the wrong place

Nintendo Switch console codes 2813-0093, 2813-0119 and 25 more: meaning and exact next steps

2813-0093, 2813-0119, 2813-1402, 2813-1410, 2813-2402, 2813-2410, 2813-2440, 2813-5599, 2813-5901, 2813-5910, 2813-5911, 2813-0091, 2813-5904, 2813-9804, 2813-1400, 2813-2400, 2813-9000, 2813-0066, 9001-0066, 9001-0093, 9001-0119, 9001-2400, 9001-2440, 9001-5599, 9001-5901, 9001-5911, 9001-1470 means a credit or debit card purchase failed with a generic or temporary error; Nintendo's advice is to wait, retry or use another payment method

Nintendo Switch console codes 2813-0141, 2813-0142 and 13 more: meaning and exact next steps

2813-0141, 2813-0142, 2813-0143, 2813-0144, 2813-0145, 2813-0221, 2813-1659, 2811-6055, 9001-0141, 9001-0142, 9001-0143, 9001-0144, 9001-0145, 9001-0221, 9001-1659 means a Nintendo Switch Online membership code or purchase was blocked by the membership already on the account or family group, an age rule, or the wrong account

Nintendo Switch console codes 2813-2470, 2813-1470 and 18 more: meaning and exact next steps

2813-2470, 2813-1470, 2813-2441, 2813-2471, 2813-2472, 2813-2480, 2813-5301, 2813-5304, 2813-0025, 9001-0025, 9001-2470, 9001-2471, 9001-2472, 9001-2473, 9001-2480, 9001-5301, 9001-5304, 9001-0090, 2813-0090, 2813-6542 means the card issuer or Nintendo rejected the payment details: wrong or mismatched billing data, a card from another country, a restricted account or a failed authentication

Nintendo Switch console codes 2813-9310, 10417 and 9 more: meaning and exact next steps

2813-9310, 10417, 2813-1483, 2813-1776, 2813-5912, 2813-9320, 2813-0121, 9001-1483, 9001-1776, 9001-5912, 9001-9320 means a PayPal payment failed because the link between PayPal and the Nintendo Account is out of date or PayPal returned an error

Nintendo Switch console codes 2816-0598, 2816-0700 and 5 more: meaning and exact next steps

2816-0598, 2816-0700, 2817-0700, 2817-0583, 2817-0800, 2819-0102, 2821-6002 means the Nintendo Switch App or a Nintendo Switch Online service could not be used because of maintenance, a missing membership or a connection problem

Nintendo Switch console codes 2819-0003, 2819-0042 and 8 more: meaning and exact next steps

2819-0003, 2819-0042, 2819-0006, 2819-0021, 2819-0022, 2819-0031, 2819-0001, 2819-0002, 2016-4102, 2016-4111 means play was paused because the license for the game or add-on is in use on another console, was returned, or the console could not check it online

Nintendo Switch console codes 9001-1628, 9001-3851 and 4 more: meaning and exact next steps

9001-1628, 9001-3851, 9001-1772, 2813-0000, 2813-9801 or 9001-9801 means a purchase or redeem on nintendo.com was refused by a rule of the account, the region or the payment route