NETGEAR Orbi 960 Series mesh parental controls or schedules are not working

The checks in more detail

Filters work only when the device uses the Orbi network, so a phone on mobile data is outside them. A VPN or a private DNS on a device bypasses filters, and DNS settings changed on the device can sidestep them. If a profile does not work, check that the trial or subscription is active, that the Orbi is in router mode and not access point mode, since the features need the router, and that the firmware is current. Restart the router if profiles do not sync. NETGEAR's Armor security is separate.

The 960's app shows when a profile is over its time limit and lets a parent grant extra time with one tap, so you can be flexible without changing the rules. Devices that are shared between family members need their own profile entry, so a tablet used by two children may need to be placed in the stricter profile. Remember that parental controls act on a device, not a person, so a child who borrows a parent's phone is not filtered, and a parent's phone may be filtered if it was once assigned to a child's profile.

Review assignments after any new device appears on the network, and name devices clearly in the app so you can recognize them. If you use the 960 as a router for a household with teenagers, review the time limits during exam periods and holidays, and use the history report to see which apps take the time, since blanket limits are easier to accept when they are explained and adjusted. Consider allowing homework sites at all hours.