Test another device on the same Wi-Fi, turn Wi-Fi off and on, restart iPhone and the router, then forget and rejoin only that network. Reset Network Settings last because it removes saved Wi-Fi and related network settings.
What this covers
- iPhones joined to home Wi-Fi with no usable internet
What it does not cover
- ×Cellular-data outages or captive networks requiring a sign-in page
Try in this order
0 of 4 completedTest the same Wi-Fi elsewhere
ReversibleUse another device to load a public website. If it also fails, restart the router or contact the internet provider.
Toggle Wi-Fi and restart iPhone
ReversibleTurn Wi-Fi off and on in Settings, then restart iPhone if the connection still has no internet.
Restart the router
ReversibleUse the router’s normal restart procedure and wait for internet service to return before reconnecting iPhone.
Forget and rejoin the network
Reset / data riskIn Settings › Wi-Fi, tap the network’s Info button, choose Forget This Network, then reconnect with the password.
Evidence ledger
Sources behind this answer
Exact questions
Common questions about “iPhone is connected to Wi-Fi but has no internet”
Why is Wi-Fi connected with no internet?+
The router may lack internet or the phone has a DNS or setting problem.
Do other devices work?+
If not, the problem is the router or provider.
Does the router have internet?+
Test another device on the same Wi-Fi. If none work, the problem is upstream of the iPhone.
Should I reset network settings?+
This clears saved networks and passwords and can fix persistent faults. Try it after the simpler steps.
Could a VPN or Private Relay be the cause?+
Yes. Turn off any VPN and try again.
Should I test with cellular?+
Turn off Wi-Fi briefly to see whether mobile data works. If it does, the iPhone is fine and the issue is with the Wi-Fi network or router.
Could the router's DNS be the cause?+
If pages fail to load but the connection looks fine, DNS can be at fault. Try a public DNS server in the Wi-Fi settings of the iPhone or on the router and compare.
Could Low Data Mode or a restriction be limiting the connection?+
Low Data Mode on a Wi-Fi network and some content restrictions can limit connectivity for certain apps. Check the Wi-Fi network's settings and turn Low Data Mode off to test.