Direct answer
Enable Wi-Fi and Bluetooth on both devices, put them nearby, open AirDrop on the Mac and make the receiver discoverable, then restart both devices. Confirm Contacts Only has matching Apple Account contact details.
What this covers
- AirDrop between a supported Mac and nearby iPhone or iPad
- Current supported consumer software as reviewed on August 20, 2026
- The symptom described in the title before a factory reset or hardware repair
What it does not cover
- ×Windows or Android devices, which do not receive AirDrop
- ×Billing, ownership, warranty or account-recovery disputes
- ×Regional features that the manufacturer does not list for your country
Turn on Wi-Fi and Bluetooth
ReversibleEnable both radios on the Mac and iPhone, and temporarily turn off Personal Hotspot during local discovery.
Open AirDrop and set visibility
ReversibleOpen Finder › AirDrop on Mac and choose Contacts Only or Everyone; make the receiving iPhone discoverable as well.
Verify contact identity
ReversibleFor Contacts Only, confirm the sender and recipient cards include the email address or phone number used by each Apple Account.
Restart both Apple devices
ReversibleRestart Mac and iPhone, then retry with one small file while the devices remain nearby.
Evidence ledger
Sources behind this answer
Visible sources support the visible claims. Home Product Support records the publisher, the fact used and the review date; community reports can suggest an issue but do not become a published fact on their own.
Exact questions
Common follow-ups
What should I try first for airdrop is not working between a mac and iphone?+
Enable both radios on the Mac and iPhone, and temporarily turn off Personal Hotspot during local discovery.
Will these steps erase apps, files or settings?+
No data-erasing step is required in this sequence. Changing discovery to Everyone temporarily does not erase data; return it to Contacts Only afterward.
When should I stop troubleshooting?+
Stop if the device reports hardware damage, becomes unusually hot, smells burnt, or the problem falls into this excluded case: Windows or Android devices, which do not receive AirDrop.
Answer for the exact device and software version shown above.