When a computer function works in another app, user account or port, keep the repair inside the failing context. For Apple Handoff and Continuity, first confirm both devices use the same account with Bluetooth/Wi-Fi/Handoff enabled.
What this covers
- Apple Handoff and Continuity with this exact failure state
- Diagnosis across Apple Account and feature eligibility versus Bluetooth, Wi-Fi and app support
What it does not cover
Try in this order
0 of 4 completedCapture the exact failure state
ReversibleName the failing app, user account, port or peripheral and one that still works. Expected behavior: advertise eligible activity between nearby devices on the same account.
Isolate the component boundary
ReversibleConfirm both devices use the same account with Bluetooth/Wi-Fi/Handoff enabled. Swap only the app, account, cable, port or user profile while keeping the computer unchanged. Boundary to separate: Apple Account and feature eligibility versus Bluetooth, Wi-Fi and app support.
Correct only the proven cause
ReversibleUpdate, sign into the correct account or restart the one failed service. Repair the isolated app, user profile, driver binding or physical path.
Verify and stop safely
ReversibleRetest both contexts after sign-in and one cold restart. Do not sign out of the account without synced data and credentials.
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