Epson · slow printing

Epson EcoTank ET-3850 is slow when printing

Epson EcoTank ET-3850 is slow when printing: resolution/quality mode, duplex, document complexity, connection and spool/driver should be timed separately. Scoped to C11CJ61201.

An Epson EcoTank ET-3850 that prints much more slowly than its rated speed, pauses between pages or takes a long time to start has a setting, a connection or a job-size explanation, and rarely a fault. The ET-3850 is rated at 15.5 pages per minute in black and 8.5 in color for the ISO test, and 6.5 and 4.5 with automatic two-sided printing. Those figures apply to plain text pages on plain paper in the default draft quality, and real documents with graphics, photos or high-quality settings take much longer.

The checks in more detail

The first page also takes extra time to warm up and process. Check the print settings. In the print dialog open the printer's preferences and look at the quality: Best, High or Photo is far slower than Standard or Draft. Choose a lower quality for ordinary documents, and switch off High Speed being disabled, if that option is shown; with High Speed on, the printer prints in both directions. Check the paper type, since photo or matte settings slow printing. Two-sided printing roughly halves the speed because the printer waits for the ink to dry.

A large file, a PDF with many images or a document with embedded fonts takes the computer time to process before the printer starts; try printing from another application or saving the file as a lower-resolution PDF. Then the connection. A weak Wi-Fi signal makes data arrive slowly, so the printer pauses; move it closer to the router, or connect an Ethernet cable or a USB cable to test, as Ethernet is the fastest and most stable. Restart the printer, the computer and the router.

Update the printer driver and firmware through Epson's site or the Epson Smart Panel. Clear the print queue of stuck jobs and make sure that the printer is not set to print in a quiet mode, which reduces speed to cut noise; turn Quiet Mode off. A printhead that needs cleaning can also slow a print by running a cleaning, so run a nozzle check if prints look poor. If it is still slow after these steps with a wired connection, contact Epson with the model and the serial number.

Differential

Likely causes of “Epson EcoTank ET-3850 is slow when printing”, and how to tell them apart

  1. 1

    A high quality or photo setting

    What separates it Every page is slow

    How to confirm Choose Standard or Draft for documents

  2. 2

    Two-sided printing

    What separates it The speed halves

    How to confirm Print one-sided for speed

  3. 3

    Quiet Mode on

    What separates it The printer is slow and quiet

    How to confirm Turn Quiet Mode off

  4. 4

    A weak Wi-Fi link or a large file

    What separates it The printer pauses waiting for data

    How to confirm Use Ethernet and simplify the file

  5. 5

    An old driver or a stuck queue

    What separates it Jobs hang

    How to confirm Update the driver and clear the queue

Before you touch a setting

Record this first — changing settings destroys the evidence

  • What is being printed
  • The quality and paper settings
  • Whether Quiet Mode or duplex is on
  • The connection type

Try in this order

0 of 6 completed
  1. Choose Standard quality

    Reversible

    For documents.

  2. Turn off Quiet Mode

    Reversible

    If it is on.

  3. Print one-sided

    Reversible

    To compare.

  4. Try Ethernet or USB

    Reversible

    To test.

  5. Update the driver

    Reversible

    And firmware.

  6. Contact Epson

    Reversible

    If it stays slow.

Model-specific

What is true of this model and not of its siblings

Rated speed
It is for plain text in draft.
Quality
Best and Photo are slow.
Duplex
It roughly halves the speed.
Quiet Mode
It slows printing to reduce noise.
The link
A wired connection removes Wi-Fi delays.
Epson help
Quote the model and serial number.

Stop boundary

When this stops being a self-service repair

  • !Do not expect rated speed on photos
  • !Do not run a driver from an unofficial source
  • !Contact Epson if the printer stalls with a wired connection

Evidence ledger

Sources behind this answer

Exact questions

Common questions

Why is my EcoTank slow?+

The quality setting, duplex, Quiet Mode or the connection.

What is the rated speed?+

15.5 black and 8.5 color pages per minute for plain text.

Does duplex slow it?+

Yes.

Does Ethernet help?+

Yes, it is fastest.

Does the first page take longer?+

Yes, it warms up.

Wrong device or version?

Match the path before repeating the steps.

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