Nest Doorbell (wired, 2nd gen) does not respond to voice control

The checks in more detail

A weak Wi-Fi link makes the audio choppy or delayed, so check the signal. The doorbell's speaker is small and weather exposed, so water or dirt muffles it. For Assistant commands, such as asking a smart display to show the doorbell, the doorbell and the display must be in the same Home and signed in to the same account, and Assistant must be set up on the display. If a command is not understood, use the doorbell's name as it appears in the app and rename it if it is hard to say.

Some features depend on a subscription, such as announcements of visitors by name with Familiar faces. If the Nest Hub shows nothing when you say show me the front door, check that the doorbell is online and that casting is allowed. A common cause of silent two-way talk is the phone being muted or in a call. If the doorbell chime does not play in the house, that is the chime's wiring or settings, a separate issue, covered in the setup and power pages. Keep the doorbell's firmware and the Google Home app updated, because voice features arrive in updates.

Test by saying a command near a Hub while the doorbell is online and watching the result. If the problem is limited to one display, reset that display. If voice works on none after all steps, contact Google Nest support. If your family complains that visitors cannot hear them, check the phone's audio route: a call to the doorbell uses the phone's microphone, and if a Bluetooth headset is connected, the sound goes there. Disconnect the headset to test. Keep the app in the foreground while talking, since some phones restrict background audio, and stay within a good Wi-Fi area during the talk.