Ring Indoor Cam (2nd Gen) will not complete setup or pairing

The checks in more detail

Once it is plugged in, the light shows that it has started. Open the Ring app, choose to set up a device, pick cameras and the Indoor Cam, and scan the QR code on the camera or its box. The app joins the camera's temporary network, asks for your Wi-Fi name and password, and then lets you name the camera and choose its room. As with any Ring device, a wrong password is the commonest reason for failure, so enter it slowly.\n\nIf setup fails, treat each cause in turn.

Keep the phone close to the camera and make sure Bluetooth and location are on, since the phone uses them to find the camera. Make sure the phone is on the same Wi-Fi you want the camera to use, and turn off any VPN. If your router merges its bands under one name and the camera struggles, give the 2.4 GHz band its own name for the setup. Restart the router. If the camera's light does not behave as the app expects, reset it by pressing the button on top for 20 seconds, then try again.

When setup succeeds, check the signal reading in the app's device details, set the motion zones, choose which alerts you want and set the privacy schedule, which can switch the camera and microphone off when you are at home. Tell the household and any regular visitors that the camera is there. Tidy the cable so it cannot be tugged out, and consider the mounting plate if you want it higher. If the camera will not power up, try another outlet and cable. Contact Ring support if the pairing keeps failing at the same step.