A TCL 4-Series S455 Roku TV whose screen mirroring will not start, cannot find a phone or a laptop or drops the connection has a short list of checks, and the TV's Roku platform shapes the answers. The S455 is TCL's entry 4K TV, a direct-lit LED with a native 60 hertz panel, running Roku OS built in, and it supports Miracast and AirPlay 2 for mirroring. The TV and the sending device must be on the same network for AirPlay, and the right mode must be enabled on the TV.
The checks in more detail
Start with the TV's settings. Press the Home button, open Settings, System, Screen mirroring, and check the mode: Prompt asks you to allow each connection, Always allow lets known devices connect, and Never blocks them. Choose Prompt or Always allow. Make sure that the TV is on the same Wi-Fi network as the phone or laptop, and that the network does not isolate devices, since a guest network or a router setting that blocks device-to-device traffic stops mirroring.
In Settings, System, Advanced system settings, check Apple AirPlay and HomeKit, and turn AirPlay on if you use an Apple device. On the device. For an iPhone or Mac, open Control Center, choose Screen Mirroring, and select the TV from the list, entering the code that appears on the TV; for Android, use the Cast, Smart View or Screen Cast option in the quick settings, which uses Miracast. For Windows, press Windows and K to open the connect panel and choose the TV, or use the Cast option from the Project menu.
If the TV is not listed, restart the TV by going to Settings, System, Power, System restart, restart the router and turn Bluetooth and Wi-Fi off and on at the phone. Update the Roku software, in Settings, System, System update, and the phone's software. If the mirroring is choppy, move closer to the router, close other apps and use the 5 gigahertz band. Some paid apps block mirroring to protect their content, which shows a black screen. If it still fails, contact TCL or Roku support with the model number.
Differential
Likely causes of “TCL 4-Series Roku TV S455 will not AirPlay, Cast or screen mirror”, and how to tell them apart
- 1
Screen mirroring mode set to Never
What separates it The device cannot connect
How to confirm Choose Prompt or Always allow
- 2
A different network or device isolation
What separates it The TV is not listed
How to confirm Use the same network and turn off isolation
- 3
AirPlay turned off
What separates it An Apple device cannot find the TV
How to confirm Turn on Apple AirPlay in Advanced system settings
- 4
A weak connection
What separates it The picture is choppy or drops
How to confirm Move closer and use the 5 gigahertz band
- 5
A protected app
What separates it A black screen on mirroring
How to confirm Use the app's own casting or a streaming device
Before you touch a setting
Record this first — changing settings destroys the evidence
- Which device and what happens
- The mirroring mode on the TV
- Whether both are on the same network
- Whether AirPlay is on
Try in this order
0 of 6 completedCheck the mirroring mode
ReversiblePrompt or Always allow.
Use the same network
ReversibleNo isolation.
Turn on AirPlay
ReversibleIf you use Apple.
Start from the device
ReversibleControl Center or Cast.
Restart TV and router
ReversibleIf not listed.
Update the software
ReversibleTV and phone.
Model-specific
What is true of this model and not of its siblings
- Modes
- Prompt, Always allow and Never.
- Same network
- AirPlay needs it.
- Miracast
- Android and Windows use it.
- Protected apps
- Some block mirroring.
- Smoothness
- Signal and bands matter.
- TCL help
- Quote the model number.
Stop boundary
When this stops being a self-service repair
- !Do not mirror private content on a shared TV
- !Do not share your Wi-Fi password in an unsecured message
- !Contact TCL if the TV will not join Wi-Fi
Evidence ledger
Sources behind this answer
Exact questions
Common questions
Why will my TCL TV not mirror my phone?+
The mode, the network or AirPlay.
Which technology does it use?+
Miracast and AirPlay 2.
Why is the screen black?+
A protected app blocks mirroring.
Must devices share a network?+
Yes, for AirPlay.
Will 5 GHz help?+
Yes, for smoothness.