A speaker or microphone problem on the Apple Watch SE (2nd generation) is most often water, dirt or a setting. The speaker and microphone openings on the side are tiny, and after water, a rinse or a sweaty workout they can be muffled; Water Lock's eject, where you turn the Digital Crown to unlock, pushes the water out. For calls, check that the watch is not connected to Bluetooth headphones, which take over the audio, and that Silent Mode is off, because a silent watch will not ring. Clean the openings with a soft dry brush. Test with Voice Memos on the watch: record yourself and play it back.
If your voice is clear there, the microphone is fine and the issue is the call or the connection. Restart the watch and the iPhone; if the sound remains faint, the speaker may need service. On a call, the watch's speaker is small, so for a long conversation use the iPhone or Bluetooth earbuds; the watch is meant for short calls. If your caller hears you faintly, raise your wrist close to your mouth and speak clearly, since the microphone is on the side of the case, not under the screen. Siri and dictation use the same microphone, so test them as well: if Siri hears you and calls do not, the cause is the call routing and not the microphone.
Differential
Likely causes of “Apple Watch SE (2nd generation) speaker or microphone is muffled”, and how to tell them apart
- 1
Water in the speaker
What separates it Muffled sound
How to confirm Turn on Water Lock and unlock to eject water
- 2
Silent Mode
What separates it No ring
How to confirm Turn it off in Control Center
- 3
Bluetooth headphones connected
What separates it No sound from the watch
How to confirm Disconnect them
- 4
Dirt in the openings
What separates it Quiet sound
How to confirm Brush them clean
- 5
A hardware fault
What separates it Voice Memos is silent
How to confirm Contact Apple Support
Before you touch a setting
Record this first — changing settings destroys the evidence
- Whether Voice Memos records
- Whether Bluetooth headphones are connected
- Whether the watch got wet
- Whether Silent Mode is on
Try in this order
0 of 9 completedEject water
ReversibleTurn on Water Lock, then turn the Digital Crown.
Check Silent Mode
ReversibleControl Center.
Disconnect Bluetooth headphones
ReversibleIn Settings, Bluetooth.
Test with Voice Memos
ReversibleRecord and play back.
Clean the openings
ReversibleWith a dry soft brush.
Restart the watch
ReversibleThen test again.
Test Siri and dictation
ReversibleRaise your wrist and say Hey Siri, or dictate a message; if the watch understands you, the microphone is working.
Check Noise settings and call audio
ReversibleOn the iPhone, Watch app, Phone, make sure calls are set to ring on the watch and that nothing routes them elsewhere.
Hold the watch closer
ReversibleThe microphone is on the side of the case, so bring your wrist near your mouth during a call.
Model-specific
What is true of this model and not of its siblings
- Water Lock
- It also helps muffled speakers.
- Headphones
- Connected Bluetooth headphones take the audio.
- The microphone's position
- On the SE 2 the microphone is a small opening on the side of the case, which sweat and sunscreen can block.
- Short calls
- The watch speaker suits short calls; for longer ones use earbuds.
- Siri test
- If Siri hears you, the microphone is not the problem.
Stop boundary
When this stops being a self-service repair
- !If Voice Memos is silent, contact Apple Support
- !If the speaker stays muffled after ejects, ask Apple
- !Liquid damage needs service
Evidence ledger
Sources behind this answer
Exact questions
Common questions
Why is my Apple Watch quiet?+
Water, dirt or Silent Mode.
How do I test the microphone?+
With Voice Memos.
What does the water eject do?+
It pushes water out of the speaker.
Can I clean the openings?+
Gently with a dry brush.
Why does the person I call hear me faintly?+
The microphone opening may be dirty or you may be too far from it.
Can I use Bluetooth earbuds with the watch?+
Yes, pair them in the watch's Settings, Bluetooth.