An Apple Watch Series 6 that is not syncing, with activity, health data, messages or apps that fail to update between the watch and the iPhone, has a connection or a sync-state problem, and the steps run from the simplest to a re-pair. The Series 6 is a 2020 watch with an S6 chip, 32 gigabytes of storage, Bluetooth 5.0 and Wi-Fi, and it introduced the blood-oxygen sensor; it comes in GPS and GPS and Cellular versions. The watch syncs with the iPhone it is paired to over Bluetooth, and with Wi-Fi or cellular when the iPhone is out of range,
The checks in more detail
so the first questions are whether the two are connected and whether the data you expect is set to sync. Check the connection. Swipe up on the watch to open Control Center, and look for the green phone icon, which shows that it is connected; a red cross means it is not. Make sure that Bluetooth and Wi-Fi are on in the iPhone, that Airplane mode is off on both and that the iPhone is nearby. Restart both devices: on the watch hold the side button and choose Power Off, then restart;
on the iPhone, restart as usual. Open the Watch app on the iPhone and check that the watch shows as connected under My Watch. Update both: iOS on the phone and watchOS on the watch, since the Series 6 is an older model and the newest watchOS may need updated pairing. Then check what is syncing. In Settings on the iPhone, Apple ID, iCloud, make sure Health is on, and that iCloud has free space, because a full iCloud stops Health data syncing.
In the Watch app, General, Background App Refresh and the app's own settings, check that the app is allowed to sync. If a particular data type fails, such as activity rings, open the Health app and look at Sharing and Data Sources. If it still fails, reset the sync data: in the Watch app, General, Reset, Reset Sync Data, which re-syncs contacts and calendars from the iPhone. As a last measure, unpair the watch, which makes a backup, and pair it again; a worn battery may also cause sync failures through low-power behavior. Contact Apple Support if the watch will not pair.
Differential
Likely causes of “Apple Watch Series 6 will not sync activity or data”, and how to tell them apart
- 1
The watch and iPhone not connected
What separates it A red cross in Control Center
How to confirm Check Bluetooth, Airplane mode and range
- 2
iCloud Health off or storage full
What separates it Health data does not update
How to confirm Turn on Health in iCloud and free space
- 3
An app's sync turned off
What separates it One app is stale
How to confirm Check the app and Background App Refresh
- 4
A stale sync state
What separates it Contacts or calendars are old
How to confirm Reset Sync Data in the Watch app
- 5
A corrupt pairing
What separates it Nothing syncs after the above
How to confirm Unpair and re-pair
Before you touch a setting
Record this first — changing settings destroys the evidence
- What data fails to sync
- What Control Center shows
- Whether iCloud has free space
- The watchOS and iOS versions
Try in this order
0 of 6 completedCheck the green phone icon
ReversibleIn Control Center.
Restart both devices
ReversibleWatch and iPhone.
Update iOS and watchOS
ReversibleBoth.
Check iCloud Health
ReversibleAnd storage.
Reset Sync Data
ReversibleIn the Watch app.
Unpair and re-pair
ReversibleAs a last step.
Model-specific
What is true of this model and not of its siblings
- Control Center
- The green phone shows the connection.
- iCloud
- Health needs iCloud and space.
- Reset Sync Data
- It re-syncs contacts and calendars.
- Re-pairing
- It rebuilds the connection from a backup.
- An older watch
- A worn battery can affect syncing.
- Apple help
- Quote the serial number.
Stop boundary
When this stops being a self-service repair
- !Back up the iPhone before unpairing
- !Keep the watch charged during updates
- !Contact Apple if the watch will not pair
Evidence ledger
Sources behind this answer
Exact questions
Common questions
Why is my Apple Watch not syncing?+
A lost connection, iCloud or a stale sync state.
What does the red cross mean?+
The watch is not connected to the iPhone.
Does a reset lose data?+
Reset Sync Data re-syncs from the iPhone.
Will unpairing delete my data?+
It makes a backup first.
Does the cellular model differ?+
It can sync over cellular.