Apple · not syncing

Apple Watch Series 6 will not sync activity or data

Apple Watch Series 6 will not sync activity or data: watch storage, Bluetooth/internet, app permission, account/cloud and service state should be isolated. Scoped to 40/44mm Series 6.

An Apple Watch Series 6 that is not syncing, with activity, health data, messages or apps that fail to update between the watch and the iPhone, has a connection or a sync-state problem, and the steps run from the simplest to a re-pair. The Series 6 is a 2020 watch with an S6 chip, 32 gigabytes of storage, Bluetooth 5.0 and Wi-Fi, and it introduced the blood-oxygen sensor; it comes in GPS and GPS and Cellular versions. The watch syncs with the iPhone it is paired to over Bluetooth, and with Wi-Fi or cellular when the iPhone is out of range,

The checks in more detail

so the first questions are whether the two are connected and whether the data you expect is set to sync. Check the connection. Swipe up on the watch to open Control Center, and look for the green phone icon, which shows that it is connected; a red cross means it is not. Make sure that Bluetooth and Wi-Fi are on in the iPhone, that Airplane mode is off on both and that the iPhone is nearby. Restart both devices: on the watch hold the side button and choose Power Off, then restart;

on the iPhone, restart as usual. Open the Watch app on the iPhone and check that the watch shows as connected under My Watch. Update both: iOS on the phone and watchOS on the watch, since the Series 6 is an older model and the newest watchOS may need updated pairing. Then check what is syncing. In Settings on the iPhone, Apple ID, iCloud, make sure Health is on, and that iCloud has free space, because a full iCloud stops Health data syncing.

In the Watch app, General, Background App Refresh and the app's own settings, check that the app is allowed to sync. If a particular data type fails, such as activity rings, open the Health app and look at Sharing and Data Sources. If it still fails, reset the sync data: in the Watch app, General, Reset, Reset Sync Data, which re-syncs contacts and calendars from the iPhone. As a last measure, unpair the watch, which makes a backup, and pair it again; a worn battery may also cause sync failures through low-power behavior. Contact Apple Support if the watch will not pair.

Differential

Likely causes of “Apple Watch Series 6 will not sync activity or data”, and how to tell them apart

  1. 1

    The watch and iPhone not connected

    What separates it A red cross in Control Center

    How to confirm Check Bluetooth, Airplane mode and range

  2. 2

    iCloud Health off or storage full

    What separates it Health data does not update

    How to confirm Turn on Health in iCloud and free space

  3. 3

    An app's sync turned off

    What separates it One app is stale

    How to confirm Check the app and Background App Refresh

  4. 4

    A stale sync state

    What separates it Contacts or calendars are old

    How to confirm Reset Sync Data in the Watch app

  5. 5

    A corrupt pairing

    What separates it Nothing syncs after the above

    How to confirm Unpair and re-pair

Before you touch a setting

Record this first — changing settings destroys the evidence

  • What data fails to sync
  • What Control Center shows
  • Whether iCloud has free space
  • The watchOS and iOS versions

Try in this order

0 of 6 completed
  1. Check the green phone icon

    Reversible

    In Control Center.

  2. Restart both devices

    Reversible

    Watch and iPhone.

  3. Update iOS and watchOS

    Reversible

    Both.

  4. Check iCloud Health

    Reversible

    And storage.

  5. Reset Sync Data

    Reversible

    In the Watch app.

  6. Unpair and re-pair

    Reversible

    As a last step.

Model-specific

What is true of this model and not of its siblings

Control Center
The green phone shows the connection.
iCloud
Health needs iCloud and space.
Reset Sync Data
It re-syncs contacts and calendars.
Re-pairing
It rebuilds the connection from a backup.
An older watch
A worn battery can affect syncing.
Apple help
Quote the serial number.

Stop boundary

When this stops being a self-service repair

  • !Back up the iPhone before unpairing
  • !Keep the watch charged during updates
  • !Contact Apple if the watch will not pair

Evidence ledger

Sources behind this answer

Exact questions

Common questions

Why is my Apple Watch not syncing?+

A lost connection, iCloud or a stale sync state.

What does the red cross mean?+

The watch is not connected to the iPhone.

Does a reset lose data?+

Reset Sync Data re-syncs from the iPhone.

Will unpairing delete my data?+

It makes a backup first.

Does the cellular model differ?+

It can sync over cellular.

Wrong device or version?

Match the path before repeating the steps.

Match another device