The Apple Watch Ultra 2 has a speaker loud enough to play an 86 decibel siren, a three-microphone array and water resistance to 100 meters, and its speaker and microphone faults come mostly from water, dirt and settings. After swimming or diving the openings hold water and sound is muffled; Water Lock's eject, turning the Digital Crown to unlock, pushes it out, and a Dive session ends with the same step. Sunscreen and sand cling to the openings, so rinse the watch in fresh water and dry it. Silent Mode, a connected Bluetooth headphone or a Focus can silence calls and alerts, so check Control Center.
The checks in more detail
Test the microphone with Voice Memos on the watch. If your voice is faint on calls, hold the watch closer to your mouth, since the microphones are on the case edge. The siren is separate and loud on purpose; if it plays by accident, check the Action button's setting. A watch that is silent or crackling after the steps needs Apple. The Ultra 2 has a Depth app and a Compass Waypoints feature that use sensors rather than the speaker, so they will not help with sound faults, but the Siren's long press on the Action button is a quick test of the speaker's loudness and shows that the hardware is working.
Use it for a second only, since it is very loud and attracts attention, and stop it by pressing the button again or via the on-screen control. The Ultra 2's three-microphone array is designed to reduce wind noise on calls, and in heavy wind the watch applies strong filtering that can make your voice thin. If you are making a call outdoors, turn your back to the wind or cup the watch. For dictation, speak in short phrases. The Ultra's large speaker is also used for Siri responses and the Depth app's alerts under water.
After a dive, rinse the watch in fresh water and run the Water Lock eject twice, drying the case between runs. The Ultra 2's Action button can be assigned to the siren or to a workout, and a long press triggers the siren, so a button that is pressed in a bag or under a sleeve can sound the siren by accident. If that is happening, change the Action button's function or turn off the siren's long-press setting in Settings, Action Button, and check the button for debris that holds it down.
Differential
Likely causes of “Apple Watch Ultra 2 speaker or microphone is muffled”, and how to tell them apart
- 1
Water in the speaker
What separates it Muffled sound
How to confirm Turn on Water Lock, then turn the Digital Crown to eject
- 2
Sand or sunscreen
What separates it Quiet or crackling
How to confirm Rinse and dry the watch
- 3
Silent Mode or a Focus
What separates it No ring
How to confirm Check Control Center
- 4
Bluetooth headphones connected
What separates it Sound goes elsewhere
How to confirm Disconnect them
- 5
A hardware fault
What separates it Voice Memos is silent
How to confirm Contact Apple Support
Before you touch a setting
Record this first — changing settings destroys the evidence
- Whether Voice Memos records
- Whether the watch was in water or sand
- Whether Silent Mode is on
- Whether headphones are connected
Try in this order
0 of 6 completedEject water
ReversibleWater Lock, then turn the Digital Crown.
Rinse and dry
ReversibleIn fresh water.
Check Silent Mode
ReversibleIn Control Center.
Disconnect Bluetooth headphones
ReversibleIn Settings.
Test with Voice Memos
ReversibleRecord and play back.
Check the Action button
ReversibleIf the siren plays by accident.
Model-specific
What is true of this model and not of its siblings
- A loud speaker
- The siren is built for emergencies.
- Water
- The openings trap water after swimming.
Stop boundary
When this stops being a self-service repair
- !If Voice Memos is silent, contact Apple Support
- !If the speaker stays muffled after ejects, ask Apple
- !Liquid damage needs service
Evidence ledger
Sources behind this answer
Exact questions
Common questions
How loud is the Ultra 2 siren?+
About 86 decibels.
How do I clear water from the speaker?+
Turn the Digital Crown after Water Lock.
How many microphones does it have?+
Three.
How water resistant is it?+
To 100 meters.