Model-number location · TVs

Where to find a television model number

Check Settings › Support/About or the rear/side rating label. Capture full model code, regional suffix and software version.

Where to find a television model number: check Settings › Support/About or the rear/side rating label. Capture full model code, regional suffix and software version. If the screen still works, the About page is the easier route because it shows the exact model code without moving the set.

What this covers

  • Smart televisions with an About page or exterior label

What it does not cover

    Try in this order

    0 of 7 completed
    1. Capture the exact state

      Reversible

      Record screen size, region and software.

    2. Separate the likely fault domains

      Reversible

      Separate panel/board serial from consumer model code.

    3. Correct only the proven, accessible condition

      Reversible

      Use the full model for ports, firmware and compatibility.

    4. Read the model from the menu first

      Reversible

      Open Settings, then Support or About this TV, and read the full model code and the software version. This is usually easier and more exact than reading a label behind the set, and it works for a wall-mounted TV.

    5. Then check the rear or side label

      Reversible

      On the back or side panel, look for a printed label with the model, the serial number and the power rating. Use a flashlight and take a photograph, since the print is often small and low contrast.

    6. Copy the whole code, including the regional suffix

      Reversible

      A model such as a 65-inch QN90D is followed by letters that identify the year, the region and the tuner or panel variant. Two sets that share a marketing name can differ in ports or software, so copy every character.

    7. Verify once before going farther

      Reversible

      Confirm same size, model year and region.

    By brand

    Where to read a TV's model number on screen and on the set

    On many TVs the menu is the easiest place, and the label on the back is the fallback.

    Samsung menu
    Settings, Support, About This TV shows the Model Code, which includes information such as the country of origin and screen size, plus the serial number, software version, status code, MAC addresses and Bluetooth information.
    Samsung label
    A sticker on the back of the TV carries the serial and model numbers.
    LG label
    On the back of the TV. Depending on when it was made, the label may be on the back right or the back left.

    Stop boundary

    When this stops being a self-service repair

    • !Keep the serial number private when sharing photos in public forums, and do not remove the rear cover of a TV to look for a label.

    Evidence ledger

    Sources behind this answer

    Exact questions

    Common questions about “Where to find a television model number”

    Is the model number the same as the name on the box?+

    Not always. The box shows a marketing name, while the label carries the full model code. Support pages, firmware and compatibility lists use the full code.

    What is the difference between the model number and the serial number?+

    The model identifies the design and the variant. The serial number identifies your individual set and is used for warranty and repair, so keep it private when posting online.

    Why do two TVs with the same screen size have different model numbers?+

    The letters usually mark the year, the region and the panel or tuner. A set sold in another region can have different ports, apps and firmware.

    What does a Samsung Model Code tell me?+

    Samsung says the Model Code includes information such as the country of origin and screen size, which is why it is more exact than the marketing name.

    The TV is wall mounted. What can I do?+

    Use the menu: Samsung's Settings, Support, About This TV shows the model code, serial number and software version without moving the set.

    Where is the TV model in the settings?+

    Look under Settings, then Support or About or General, depending on the brand. It shows the model, software version and often the serial number, which saves reaching behind a wall-mounted screen.

    What does the suffix on a TV model mean?+

    Suffixes often mark the panel year, region or retailer version, so two TVs that look alike can have different ports or features. Give the whole code when checking a part, an update or a remote.

    Wrong device or version?

    Match the path before repeating the steps.

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