Android · Wi-Fi

Android is connected to Wi-Fi but has no internet

Compare Wi-Fi with mobile data, test another device on the same network, restart the phone and router, then forget and reconnect to the network. Reset Wi-Fi, mobile and Bluetooth settings only after noting that it removes saved connections.

Android is connected to Wi-Fi but has no internet: compare Wi-Fi with mobile data, test another device on the same network, restart the phone and router, then forget and reconnect to the network. Reset Wi-Fi, mobile and Bluetooth settings only after noting that it removes saved connections.

What this covers

  • Supported Android phones and tablets on a home Wi-Fi network

What it does not cover

  • ×Carrier mobile-data outages or manufacturer-specific enterprise controls

Try in this order

0 of 4 completed
  1. Compare Wi-Fi and mobile data

    Reversible

    Turn Wi-Fi off and test mobile data, then reverse the test. This distinguishes the phone from the Wi-Fi internet path.

  2. Test another device

    Reversible

    Load a public website from another device on the same Wi-Fi. Restart the router if it also fails.

  3. Restart phone and router

    Reversible

    Restart the Android device, then restart the modem/router and wait for service before reconnecting.

  4. Forget and reconnect

    Reset / data risk

    Open Network & internet settings, select the saved network, choose Forget, then reconnect with the password.

Evidence ledger

Sources behind this answer

Exact questions

Common questions about “Android is connected to Wi-Fi but has no internet”

What does connected with no internet mean?+

The phone joined the Wi-Fi but cannot reach the internet, usually due to the router, DNS or a captive portal.

How do I test another device?+

Try a laptop or another phone on the same Wi-Fi. If it also has no internet, the router or provider is the issue.

Can private DNS cause this?+

Yes. Try turning off private DNS or switching it to automatic.

Do other devices have internet?+

Test another device. If none work, the router or provider is at fault.

Could the phone be using a wrong DNS setting?+

Set DNS to automatic or try a public DNS.

Should I forget the network?+

Yes, forget it and rejoin, then restart the router.

Should I check for a captive portal?+

Some public or hotel networks need a sign-in page. Open a browser to see whether a login page appears.

Could the network's saved settings be the issue?+

A saved network can hold stale settings. Forget the network and rejoin, which forces new settings from the router. Also check that date and time are correct, since wrong time can break secure connections.

Should I check the router's connected devices?+

Look at the router's device list to see whether the phone has received an address. If it has not, the router may have a full address pool or a filter blocking the phone. Restart the router to refresh it.

Wrong device or version?

Match the path before repeating the steps.

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