Bosch · Wi-Fi

Bosch dishwasher will not connect to Wi-Fi or the manufacturer's app

Bosch dishwasher will not connect to Wi-Fi or the manufacturer's app: confirm wireless eligibility, account ownership and supported network requirements before resetting. Scoped to SHXM4AY55N.

Bosch's operating instructions for the SHXM4AY5*N describe no Wi-Fi, no app and no home network connection. What they describe is a settings menu on the panel: rinse aid amount, intensive drying, cycle completion signal, InfoLight and auto power off, each changed with the On/Off button, the function keys and the Start button. Use the panel for all settings.

Differential

Likely causes of “Bosch dishwasher will not connect to Wi-Fi or the manufacturer's app”, and how to tell them apart

  1. 1

    What separates it No pairing option appears and the panel has only cycles, options and a display

    How to confirm Use the panel; the manual lists every setting the dishwasher supports

  2. 2

    The settings menu was not entered correctly

    What separates it The display never shows the menu values because the settings menu was not entered correctly

    How to confirm Press On/Off, hold function key # and press Start until the display shows the menu, then release

  3. 3

    Delay start or the child lock is active

    What separates it The buttons do not respond as expected because Delay start or the child lock is active

    How to confirm Reset by holding Start for about three seconds, then clear Delay start

  4. 4

    The door was open for more than 4 seconds after Start

    What separates it The operation pauses and the panel signals to press Start again

    How to confirm Close the door and press Start again, within 4 seconds

Before you touch a setting

Record this first — changing settings destroys the evidence

  • The full model number from the label on the door edge
  • What the display shows when you enter the settings menu
  • Whether Delay start or the child lock is active

Try in this order

0 of 5 completed
  1. Confirm the model

    Reversible

    Check the label on the door edge. The manual covers SHXM4AY5*N, SHX84AYD5N and SHVM4AYB3N and lists an operating panel with On/Off, wash cycles, a digital display, a Delay start button, options and Start.

  2. Enter the menu

    Reversible

    Press the On/Off button, hold down function key # and press the Start button until the display shows a setting code, then release both buttons.

  3. Move between settings

    Reversible

    Press function key # to move to the setting you want, press function key + to change its value and press Start to save it.

  4. Read what each setting does

    Reversible

    Rinse aid amount runs from 0 to 6 with a factory setting of 5; Intensive drying is off or on; the cycle completion signal runs from off to loud; InfoLight is off or on; Auto power off runs from 0 to 2.

  5. Use the display

    Reversible

    The display shows the remaining cycle time; Clean lights when dishes are clean, Sanitize lights when sanitation requirements are met and Add Rinse Aid lights when the rinse aid is low.

Model-specific

What is true of this model and not of its siblings

Model facts from Bosch's manual
The 100 Series has Heavy, Auto, Normal, Speed60, Clean30 and Rinse cycles, options for Delay (up to 24 hours), ExtraScrub, Extra Shine, Top Rack, Delicate, Sanitize and Extra Dry on some models, and an AquaSensor that measures the cleanliness of the rinse water. Bosch's cycle times assume a 120 F (49 C) water supply, and the manual's cycle chart runs from 12 minutes (Rinse) and 30 (Clean30) and 60 (Speed60) up to about 130 to 155 minutes for the intensive and sanitize cycles. Bosch says do not attempt to repair the dishwasher yourself.
Settings menu values
Rinse aid 0 to 6 (factory 5) sets how much rinse aid is dispensed, with 0 turning the dispenser off; Intensive drying 0 or 1 improves drying for glasses and plasticware; the cycle completion signal 0 to 3 is off, low, medium or loud; InfoLight 0 or 1 projects a light while a cycle runs; Auto power off 0 to 2 keeps the panel lit for none, 1 minute or 120 minutes.
Other models this page answers
These steps also fit models SHE3AEM5N, SHE53B75UC, SHS43CF5N, SHP65CM5N, SHP865WD5N, SHP78CM5N, SHX78CM5N, SHV9PCM3N.

Stop boundary

When this stops being a self-service repair

  • !If the display never shows the settings menu after pressing the keys as described, contact Bosch Customer Support on 1-800-944-2904
  • !If the dishwasher runs full cycles, the lack of an app is not a fault

Evidence ledger

Sources behind this answer

Where the manufacturer's article stops. The menu settings, cycle figures and error codes below are those documents'own. Bosch's 300, 500 and 800 Series dishwashers have other cycles, options and codes, so confirm the model on the label on the door edge is a 100 Series SHXM4AY5*N before relying on a menu value.

Exact questions

Common questions

Does the Bosch SHXM4AY55N have Wi-Fi?+

Bosch's operating instructions for this model describe no Wi-Fi or app. They describe a menu on the panel for rinse aid, drying, signal, InfoLight and auto power off.

How do I change settings?+

Press On/Off, hold function key # and press Start until the display shows a setting code, then use # and + and save with Start.

What is InfoLight?+

A light spot projected on the floor under the door while a cycle is running; do not open the door until it is no longer visible.

What is auto power off?+

How long the panel stays lit after the cycle: 0 never turns off, 1 is one minute and 2 is 120 minutes.

How do I turn the signal off?+

Set the cycle completion signal to 0; the levels are off, low, medium and loud.

Can I turn InfoLight off?+

Yes, set the InfoLight value to 0.

What does Intensive drying do?+

It raises the final rinse temperature for better drying but may increase cycle time and energy use; be careful with delicate utensils.

What is the 4 second rule?+

The door must be closed within 4 seconds of pressing Start or the operation pauses; press Start again.

Wrong device or version?

Match the path before repeating the steps.

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