Direct answer
A pod can stick when the cup is wet, the lid is blocked, water is too cool or spray cannot reach it after release.
What this covers
- Dishwashers · detergent
- The exact symptom in the title before component-level repair
- Consumer-accessible controls, connections and maintenance areas
What it does not cover
- ×Smoke, burning odor, swelling, liquid on powered parts or damaged wiring
- ×Opening sealed panels, bypassing interlocks or live-electrical testing
- ×Account ownership, billing or warranty disputes
Observe before changing anything
ReversibleCheck whether the pod is dry and intact, partly dissolved in the cup or dropped elsewhere in the tub.
Isolate the failing boundary
ReversibleDry the cup before loading, keep tall items clear and verify hot water and spray-arm movement.
Apply the narrow correction
ReversibleUse a fresh pod stored dry or the detergent form recommended for the water and cycle.
Verify the result and stop at the boundary
ReversibleService is appropriate only after fill, heat, spray and dispenser movement are verified.
Evidence ledger
Sources behind this answer
Visible sources support the visible claims. Home Product Support records the publisher, the fact used and the review date; community reports can suggest an issue but do not become a published fact on their own.
Exact questions
Common follow-ups
What should I check first for “Dishwasher pod remains stuck in the dispenser”?+
Check whether the pod is dry and intact, partly dissolved in the cup or dropped elsewhere in the tub.
How do I know whether the problem is external or inside the device?+
Dry the cup before loading, keep tall items clear and verify hot water and spray-arm movement.
When should I stop and request repair?+
Service is appropriate only after fill, heat, spray and dispenser movement are verified.
Answer for the exact device and software version shown above.