Manufacturer and model directory

Samsung dishwasher model troubleshooting

Samsung dishwasher troubleshooting covers 4 model families: dishwasher, Linear Wash DW80R9950 dishwasher, DW80R7060 dishwasher, WaterWall DW80M9550 dishwasher. Choose the complete Samsung model family before opening a fix, and read the model number off your label first.

Samsung's dishwashers include models with the WaterWall spray bar, a third rack and Auto Release drying, and the directory lists model pages. Owners report dishwashers that will not start, leave dishes dirty, show a code such as the half-load or zone wash error, leak or stay wet. The model pages give the checks.

Exact modelObserved symptomFirst safe testVerificationStop condition

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18 complete records in this directory

Reviewed records

18 exact answers

Diagnose the exact device problem
Samsung · control lock

Samsung dishwasher controls are locked or buttons do not respond

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Samsung · long cycle

Samsung dishwasher cycle takes too long

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Samsung · detergent door

Samsung dishwasher detergent door will not open or detergent remains

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Samsung · not drying

Samsung dishwasher does not dry dishes

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Samsung · leaking

Samsung dishwasher is leaking water

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Samsung · spots

Samsung dishwasher leaves spots, film or cloudy glassware

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Samsung · grinding

Samsung dishwasher makes grinding, humming, knocking or squealing noises

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Samsung · odor

Samsung dishwasher smells bad or musty

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Samsung · stops

Samsung dishwasher stops or pauses mid-cycle

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Samsung · Wi-Fi

Samsung dishwasher will not connect to Wi-Fi or the manufacturer's app

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Samsung · not draining

Samsung dishwasher will not drain or leaves water in the tub

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Samsung · not filling

Samsung dishwasher will not fill with water

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Samsung · won't start

Samsung dishwasher will not start or respond

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Samsung · detergent door

Samsung DW80R7060 dishwasher detergent door will not open or detergent remains

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Samsung · not filling

Samsung Linear Wash DW80R9950 dishwasher will not fill with water

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Samsung · not cleaning

Samsung WaterWall DW80M9550 dishwasher does not clean dishes

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Samsung · spots

Samsung WaterWall DW80M9550 dishwasher leaves spots, film or cloudy glassware

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Samsung · won't start

Samsung WaterWall DW80M9550 dishwasher will not start or respond

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Find your model

Model numbers covered, and where each one's answers are

Match the identifier on your appliance or device label to a row below. Samsung answers here cover these model numbers.

FamilyModel numbersPublished specs
dishwasherDW80B7070*; also DW80B6060 dishwasher (DW80B6060*); DW80N3030 dishwasher (DW80N3030*); DW50T6060 compact dishwasher (DW50T6060*)13 researched
Linear Wash DW80R9950 dishwasherDW80R9950*3 researched
DW80R7060 dishwasherDW80R7060*3 researched
WaterWall DW80M9550 dishwasherDW80M9550*3 researched

Samsung dishwashers: codes, leaks, cleaning and drying

A dishwasher that will not start has a door not latched, a child lock or no power. Dirty dishes point to a blocked spray bar or arm, a clogged filter or old detergent. Codes such as PE and PC concern the half load and zone wash functions, and Samsung says to run a normal cycle and request service if they persist. A leak needs the door seal, the hoses and the base checked.

The label with the model and serial is on the inside of the door. SmartThings pairs on 2.4 GHz. Use fresh detergent and rinse aid, clean the filter and run a cleaner monthly.

A Samsung dishwasher's smart features, such as the SmartThings link and the Auto Release door that opens at the end of the cycle to help drying, add a few things to check. If the door springs open early or does not open at all, look at the door's travel and the water level. If the app shows the dishwasher offline, restart it and the router. Run the Clean Washer cycle if the model offers it, and use the detergent amount on the pack rather than a handful, since oversudsing causes drain codes and cloudy glasses.

The WaterWall dishwasher, found on several Samsung models, replaces some spray arms with a bar that moves across the tub. Load it as the manual describes: tall items at the sides, plates facing the center, and nothing standing in the path of the bar. If the bar stops, a utensil or a lid has probably fallen into the gap. Remove the lower rack and look at the floor of the tub before you assume a fault. The bar and the arms are designed to be removable for cleaning.

If the dishwasher leaves a film, run a cleaner through it, check the dispenser for old detergent and use rinse aid. If water pools in the tub, clean the filter and the drain hose, and check that the sink drain is not blocked.

What does PE mean on a Samsung dishwasher?

The half load function is not performing correctly.

What does PC mean?

The Zone Wash function is not operating correctly.

What is Auto Release drying?

The door opens a little at the end of the cycle to let steam out.