Samsung's troubleshooting for the RF29BB8600 lists four causes for no ice: the ice maker was just installed (wait 24 hours for the refrigerator to make ice), the freezer temperature is too high (set it below 0 F, or -4 F in warm ambient air), the ice maker is off (turn it on) and the ice scoop or holder is left in the bucket (keep the scoop in its front holder). The ice maker has Cubed Ice and Ice Bites modes with their own indicators, so check the mode is on. After turning the refrigerator on let the ice maker make ice for 1 to 2 days and throw out the first 1 or 2 buckets. Ice may jam if the dispenser is not used for about 3 weeks.
Differential
Likely causes of “Samsung refrigerator ice maker is not making ice”, and how to tell them apart
- 1
The ice maker was just installed
What separates it There is no ice in the first day because the ice maker was just installed
How to confirm Wait 24 hours, then allow 1 to 2 days to fill the bucket and discard the first 1 or 2 buckets
- 2
The freezer temperature is too high
What separates it The freezer is not cold enough to make ice
How to confirm Set the freezer below 0 F (-18 C), or -4 F (-20 C) in warm ambient air
- 3
The ice maker is off or in the wrong mode
What separates it Neither Cubed Ice nor Ice Bites indicator is lit
How to confirm Press the Ice Maker button to start Cubed Ice or Ice Bites
- 4
The ice scoop or bucket is misplaced or ice has jammed
What separates it The bucket is not fully inserted or the scoop sits in the bucket
How to confirm Make sure the bucket is properly inserted and keep the scoop in its front holder
Before you touch a setting
Record this first — changing settings destroys the evidence
- Whether the Cubed Ice or Ice Bites indicator is lit
- The freezer temperature set and how long since installation
- Whether the ice has not been used for about 3 weeks
Try in this order
0 of 5 completedTurn the ice maker on
ReversibleThe ice maker has two indicators, Cubed Ice On and Ice Bites On; press the Ice Maker button to start or stop each. Turn on the ice maker if it is off.
Give it time
ReversibleAfter you turn on the refrigerator let the ice maker make ice for 1 to 2 days, and throw out the first 1 or 2 buckets so the water line clears. A newly installed refrigerator needs 24 hours.
Lower the freezer temperature
ReversibleSet the freezer below 0 F (-18 C), or -4 F (-20 C) in warm ambient air, since the freezer must be cold enough.
Check the bucket and scoop
ReversibleMake sure the ice bucket is properly inserted and keep the ice scoop in the front holder, not in the bucket.
Check the water
ReversibleCheck the water installation conditions: the water line must be connected properly and the supply on. If you will not use the refrigerator for a long time empty the bucket and turn off the ice maker.
Model-specific
What is true of this model and not of its siblings
- Ice notes from the manual
- The ice maker is fed by the same water line as the dispenser and needs water pressure of 30 to 125 psi; after switching the refrigerator on, throw out the first one or two buckets of ice. The manual warns not to put fingers or objects into the ice chute or ice maker and to use only the ice maker provided.
- Parts for this problem on the RF29BB8600 (RepairClinic, 2026-09-21)
- add to cart drain pipe genuine oem part # da62-0, part number DA62-02414A, at $9.40; temperature sensor, part number DA32-10104N, at $44.94.
- Other models this page answers
- These steps also fit models RF30BB6600, RF32FMQDBSR, RF28R7551, RF27T5501, RF28T5001, RF23M8070, RS27T5200, RT18M6215.
Stop boundary
When this stops being a self-service repair
- !If there is no ice after 24 hours with the ice maker on and the freezer cold, check the water installation, then contact a Samsung service center
- !If the water line is not connected properly or the water is off, fix the supply first
Evidence ledger
Sources behind this answer
Samsung's own support page for the Bespoke 4-Door French Door refrigerator, listing the manual and revision.
Parts and list prices as shown on RepairClinic's parts search for this model number on 2026-09-21.
Exact questions
Common questions
How long until the first ice?+
You must wait 24 hours for a new installation, and 1 to 2 days to build up.
What are Ice Bites?+
A smaller ice option; press the Ice Maker button to choose Cubed Ice or Ice Bites.
What freezer temperature is needed?+
Below 0 F (-18 C), or -4 F (-20 C) in warm surroundings.
Why is the ice not dispensing?+
The ice bucket may not be inserted, ice may have jammed, or the water line is not connected.
Can ice jam?+
Yes, if the ice dispenser is not used for a long time (about 3 weeks).
What if I am away?+
Empty the bucket and turn off the ice maker.
Why does the ice maker buzz?+
The ice maker function is on but the water supply is not connected; turn the ice maker off.