If the Whirlpool WRF757SDHZ makes no ice, Whirlpool's guide lists eight causes in order: not connected to water or the shutoff valve is off, a kinked water line, the ice maker is not turned on, a new installation (wait 24 hours to begin and 3 days for full production), the door not closed, a large amount of ice recently removed, an ice cube jammed in the ice maker, and a filter that is clogged or incorrectly installed (remove it to test) or a reverse osmosis system. The ice maker should make about 3 pounds a day; Fast Ice increases it for 24 hours.
Differential
Likely causes of “Whirlpool refrigerator ice maker is not making ice”, and how to tell them apart
- 1
No water supply or a closed shutoff valve
What separates it There is no ice and no water at the dispenser because of no water supply or a closed shutoff valve
How to confirm Connect the refrigerator to the supply and turn the shutoff valve fully open
- 2
The ice maker is off
What separates it The wire shutoff arm is up or the switch is in the OFF position
How to confirm Lower the wire arm or move the switch to ON, and make sure the bin is replaced
- 3
A new installation
What separates it There is no ice for the first day or two because of a new installation
How to confirm Wait 24 hours for ice to begin and 3 days for full production; discard the first three batches
- 4
A clogged or incorrectly installed filter, or a kinked line
What separates it Low ice volume that improves with the filter removed
How to confirm Remove the filter to test; replace or reinstall it correctly and straighten the line
Before you touch a setting
Record this first — changing settings destroys the evidence
- Whether the ice maker is on and the arm or switch position
- Whether water reaches the dispenser when you press it
- How long since installation and whether the filter is fitted
Try in this order
0 of 5 completedCheck the water
ReversibleMake sure the refrigerator is connected to a water supply and the shutoff valve is fully open, and straighten any kink in the water source line.
Turn the ice maker on
ReversibleFor an ice maker in the refrigerator compartment, push up the latch on the ice compartment door, open it and move the switch to the ON (left) position. For a freezer ice maker, lower the wire shutoff arm; the arm rises when the bin is full.
Allow time
ReversibleAllow 24 hours to produce the first batch, discard the first three batches and allow 2 to 3 days for the bin to fill completely.
Test the filter
ReversibleRemove the water filter and operate the ice maker. If ice volume improves, the filter may be clogged or incorrectly installed; replace it or reinstall it correctly.
Free a jam
ReversibleIf an ice cube is jammed in the ice maker, remove it with a plastic utensil. Do not use anything sharp.
Model-specific
What is true of this model and not of its siblings
- Ice maker styles
- Style 1 has the ice maker on the ceiling of the refrigerator compartment on the left, ejecting cubes into a bin on the left-hand door, with an ON/OFF switch inside the ice compartment. Style 2 has the ice maker in the freezer with a wire shutoff arm that lifts as the bin fills. The sensor stops production automatically if the bin is full, the door is open or the bin is removed.
- Parts for this problem on the WRF757SDHZ (RepairClinic, 2026-09-21)
- icemaker fill tube heater, part number W11087201, at $71.94; primary water inlet valve, part number W10865826, at $62.60.
- Other models this page answers
- These steps also fit the WRF555SDHV refrigerator, WRF535SWHZ refrigerator, WRS588FIHZ side-by-side refrigerator, WRS325SDHZ side-by-side refrigerator.
Stop boundary
When this stops being a self-service repair
- !If there is no ice after the water, switch, filter and installation time are checked, contact Whirlpool service
- !If low pressure is suspected, call a licensed plumber
Evidence ledger
Sources behind this answer
Whirlpool's own help articles for its refrigerators, each; the article for this page is named in the page's notes.
Whirlpool's own page for this model's manuals and support.
Parts and list prices as shown on RepairClinic's parts search for this model number on 2026-09-21.
Exact questions
Common questions
How do I get more ice?+
Use Fast Ice from the Options, which raises production for 24 hours.
How long for the first ice?+
24 hours, then discard the first three batches.
Can I use a softened water supply?+
Avoid it. Water softener chemicals such as salt can damage the ice maker.
Can a reverse osmosis system matter?+
Yes, it can decrease water pressure; the minimum pressure from the RO system is 40 to 60 psi.
Can ice clump?+
Humidity makes ice clump; break it up with a plastic utensil, not sharp tools.