On a supported Samsung washer, Ub, UE or Ur means the load could not be balanced for high-speed spin. Pause, untangle the load, and distribute similar-weight items evenly around the basket. Then add balanced items to a single heavy piece or remove excess items, then confirm the washer is level and stable.
What this covers
- Samsung washers displaying Ub, UE or Ur
What it does not cover
Try in this order
0 of 4 completedConfirm Ub, UE or Ur on the exact model
ReversiblePhotograph the complete display, record the model tag and note the cycle stage. Similar-looking codes can mean different things on another product line.
Check the condition named by the code
ReversiblePause, untangle the load, and distribute similar-weight items evenly around the basket.
Correct the remaining user-serviceable cause
ReversibleAdd balanced items to a single heavy piece or remove excess items, then confirm the washer is level and stable.
Run one controlled verification
ReversibleRun a small towel load on Rinse/Spin and watch whether the washer reaches full spin. Service may be needed if balanced test loads repeatedly fail on a solid, level installation.
Evidence ledger
Sources behind this answer
Exact questions
Common questions about “Samsung washer Ub, UE or Ur code”
What does Ub, UE or Ur mean on a Samsung washer?+
It means the load could not be balanced for high-speed spin.
Can I clear Ub, UE or Ur by resetting the washer?+
A restart may clear a stored display only after the underlying condition is corrected. Repeatedly resetting without correcting the cause is not a repair.