For a leak from a Miele W1 the manual points to the drain filter first: after clearing a blocked drain, the drain filter must be replaced correctly and tightened securely, because otherwise there is a risk of water leakage in use. Next check the inlet hoses: the bolted connection is under water pressure, so open the supply slowly and tighten the screw connections and rubber seals if water leaks. Then the drain hose, which must be secured and kinkless. If the display shows Service Water-proof syst., the water protection system has activated: close the faucet and contact Miele.
Differential
Likely causes of “Miele W1 WXF980 washer is leaking water”, and how to tell them apart
- 1
The drain filter is not tight
What separates it There is a drip from the drain pump flap area because the drain filter is not tight
How to confirm Replace the filter correctly and tighten it securely
- 2
A loose inlet hose connection
What separates it Water at the back at the faucet or valve
How to confirm Adjust the rubber seal and the bolted connection; open the supply slowly
- 3
The water protection system has activated
What separates it Service Water-proof syst. shows because the water protection system has activated
How to confirm Close the faucet and call Miele Technical Service
- 4
A drain hose that slipped
What separates it There is water at the standpipe or the floor because the drain hose slipped
How to confirm Secure the hose so that it cannot slip, and run a short cycle
Before you touch a setting
Record this first — changing settings destroys the evidence
- Where the water first appears, at the front, the back or the drain
- Whether the drain filter was recently cleaned
- The message that is on the display
Try in this order
0 of 5 completedCheck the drain filter
ReversibleOpen the flap, make sure the filter is tightened securely and the flap is closed.
Check the inlet hoses
ReversibleCheck the inlet hoses, by opening the supply slowly and looking for water at both ends, and tighten the connections.
Check the drain hose
ReversibleCheck the drain hose, which must have no kinks, and must be secured to the sink or the standpipe.
Read the display
ReversibleRead the display, since a Water-proof syst. message means that the protection system has activated.
Call service if it persists
ReversibleCall service if it persists, and give them the model and the serial number from the data plate.
Model-specific
What is true of this model and not of its siblings
- After clearing a blockage
- When you clean the drain filter and pump the manual says to remove foreign objects such as buttons and coins, check that the impellers turn freely by hand, refit the filter and close the flap. A filter left loose after a clean is the most common self-inflicted leak, and it is preventable by tightening it until firm.
- Hot suds and safety
- After a high-temperature wash the suds that escape from the drain filter are hot, so Miele asks you to drain slowly and carefully. A container under the flap catches the water; unscrew the filter slowly to let the water out and tighten it again if you need to interrupt the flow.
- Miele parts for this problem, part numbers and prices
- For a leak Miele's own shop lists the filter housing flap, part number 10261090, at $15.00, the drain hose, part number 10103861, at $27.00, the connecting tube for drain hoses, part number 164212, at $15.00 and the suds container sealing ring, part number 11086752, at $85.00 (prices change). Tighten the drain filter before ordering anything.
- Other models this page answers
- These steps also fit the W1 WXR960 washer.
Stop boundary
When this stops being a self-service repair
- !If Service Water-proof syst. shows, close the faucet and call Miele Technical Service
- !If water comes from inside the cabinet, stop and disconnect the washer
Evidence ledger
Sources behind this answer
Miele's own manual lookup for the US, where the WXF and WXR W1 instructions are listed by model.
Miele's own US spare-parts shop, prices and part numbers; prices change.
Exact questions
Common questions
Where do Miele W1 leaks usually come from?+
A loose drain filter, an inlet hose connection or a hose that has slipped.
How tight should the drain filter be?+
Securely tightened; Miele warns of water leakage otherwise.
What is the water protection system?+
A safety system that shuts off water if a leak is detected and shows a service message.
How do I check the inlet hoses?+
Open the water supply slowly and look at the screw connections and seals.
Can I ignore Water-proof syst.?+
No; close the faucet and contact service.
Where is the model plate?+
Above the porthole glass when the door is open.