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Samsung WF50A8600 front-load washer will not drain or stops with water inside

Samsung WF50A8600 front-load washer will not drain or stops with water inside: treat standing water as a drain-path problem until the pump, filter, hose and household drain are separated. Scoped to WF50A8600A*.

A Samsung WF50A8600 that leaves water in the drum or stops with a drain code has a restriction between the drum and the house drain. This 5.0 cubic foot Steam front-loader keeps its door locked while there is water in the tub, so a drain problem leaves you with a locked door and wet clothes. Samsung shows a drain error code, such as 5C or 5E on many models, when the pump cannot clear the water within its time limit,

The checks in more detail

and the code points straight at the drain path: the filter, the hose, the standpipe and the pump. Start with the filter. Unplug the washer. Put a shallow dish and towels under the small panel at the lower front, open it and look for the small drain hose and the filter cap; pull the drain hose plug to let water run into the dish a little at a time, then unscrew the filter slowly.

Clear coins, lint, hair and small clothing from the filter and look into the chamber for anything caught round the pump impeller; the impeller should turn freely. Refit the filter firmly, because a loose cap leaks. Replace the panel. Then the hose and standpipe. Pull the washer forward and check the drain hose for kinks, a crushed section or a bend that is lower than the standpipe; the hose should loop high before dropping into the pipe. Check that the standpipe is not blocked by running water into it.

Also look at detergent: too much high-efficiency detergent produces suds that slow draining and can trigger a suds routine, so run a rinse if the drum is foamy. After the water is out, restart a drain and spin to test. If the filter, hose and standpipe are clear and the code returns, or the pump hums without moving water, the pump or its wiring is the likely fault and a technician should check it. Quote WF50A8600AE and the serial number.

Differential

Likely causes of “Samsung WF50A8600 front-load washer will not drain or stops with water inside”, and how to tell them apart

  1. 1

    A clogged drain filter

    What separates it Water stays in the drum and the door is locked

    How to confirm Clean the filter

  2. 2

    A kinked or low drain hose

    What separates it Water drains slowly or siphons

    How to confirm Straighten and raise the hose

  3. 3

    A blocked standpipe

    What separates it Water backs up

    How to confirm Clear the household drain

  4. 4

    A jammed pump impeller

    What separates it The pump hums but moves no water

    How to confirm Check the chamber

  5. 5

    A failed drain pump

    What separates it The pump is silent and the code returns

    How to confirm Technician diagnosis

Before you touch a setting

Record this first — changing settings destroys the evidence

  • The drain code shown
  • Whether water is visible through the glass
  • What was in the load
  • Whether the filter has been cleaned

Try in this order

0 of 6 completed
  1. Unplug the washer

    Reversible

    Before opening the panel.

  2. Catch the water

    Reversible

    Dish and towels.

  3. Clean the filter

    Reversible

    Coins, lint and hair.

  4. Check the hose

    Reversible

    Kinks and height.

  5. Test the standpipe

    Reversible

    Run water through it.

  6. Book service

    Reversible

    If the code returns.

Model-specific

What is true of this model and not of its siblings

The door lock
The washer locks the door while water is present.
The filter
It protects the pump from coins and lint.
Hose height
A high loop prevents siphoning.
Suds
Foam slows draining; check the detergent.
Safety
Unplug first and keep hands out of the chamber.
Samsung help
Quote WF50A8600AE and the serial number.
Parts for this problem on the WF50A8600 (RepairClinic, 2026-09-20)
assy pump drain, part number DC97-20621C, at $250.31; filter assembly, part number DC97-23184A, at $21.89; add to cart drain hose genuine oem part # dc67-0, part number DC67-00307A, at $6.50; drain cap, part number DC61-10673A, at $5.49.

Stop boundary

When this stops being a self-service repair

  • !Unplug before opening the lower panel
  • !Never open the door against standing water
  • !Call Samsung if the code returns after the filter and hose are clear

Evidence ledger

Sources behind this answer

Exact questions

Common questions

What does a drain code mean?+

The pump could not clear the water in time.

Why is the door locked?+

Water in the drum keeps it locked.

Can I drain it by hand?+

Yes, through the filter, slowly.

Is it the pump?+

Only after the filter and hose are clear.

Could suds cause it?+

Yes, foam slows the drain.

How often do I clean the filter?+

Every few months.

Wrong device or version?

Match the path before repeating the steps.

Match another device