A Samsung WF50BG8300 that will not turn on or start should be checked in the order Samsung lists: plugged in, door properly closed, faucets open, Start/Pause pressed and held, and Child Lock off, then the fuse or circuit breaker. The washer wants its own 120 V, 60 Hz, 15 amp branch circuit and no extension cord, so a shared or overloaded outlet is a real cause, not a formality. The codes 9C1, 9C2 and SF are the ones that point at the electronic control itself.
Differential
Likely causes of “Samsung front-load or top-load washer has no power or a blank control panel”, and how to tell them apart
- 1
A power cord that is not fully seated or an outlet without power
What separates it Nothing lights on the control panel and the cycle selector does nothing
How to confirm Test the outlet with a lamp and push the three-prong plug firmly home
- 2
A tripped breaker or blown fuse on the washer's circuit
What separates it Nothing else on the same circuit works either and the washer is completely dark
How to confirm Reset the circuit breaker or check the fuse, as Samsung lists
- 3
An extension cord or a shared circuit
What separates it The washer works sometimes and other appliances on the circuit trip it
How to confirm Remove the extension cord and give the washer its own branch circuit
- 4
Child Lock on, or Start/Pause pressed instead of held
What separates it The panel lights up but the washer does not start
How to confirm Turn off Child Lock and press and hold Start/Pause (Hold to Start)
Before you touch a setting
Record this first — changing settings destroys the evidence
- Whether the panel lights up at all and whether an information code such as 9C1, 9C2 or SF shows
- Whether other appliances on the circuit have power and the breaker position
- Whether the plug goes straight into the wall or through an extension cord or power strip
Try in this order
0 of 5 completedCheck the plug and the outlet
ReversibleThe washer must be plugged in; its three-prong grounding plug goes into a grounded outlet. Samsung says never to use an extension cord or modify the plug.
Check the breaker
ReversibleThe manual asks for AC 120 V / 60 Hz on a 15 amp fuse or circuit breaker, on an individual branch circuit that serves only the washer. Reset the breaker if it tripped.
Check the door, taps and the buttons
ReversibleClose the door, open the taps, turn off Child Lock and press and hold Start/Pause (Hold to Start). Before filling, the washer clicks to check the door lock and does a quick drain; that is normal.
Power off and wait
ReversibleTurn the washer off, unplug it for 2 to 3 minutes, plug it in and try again. Samsung's information codes use this step for most electronic faults.
Read the code
Reversible9C1 or 9C2 means the electronic control needs to be checked: make sure power is supplied properly, and call service if the code remains. SF means system failed: power off and contact Samsung service.
Model-specific
What is true of this model and not of its siblings
- Electrical requirements
- AC 120 V / 60 Hz, 15 amp fuse or breaker, individual branch circuit, three-prong grounded plug, no extension cord.
- Codes
- 9C1 and 9C2 = electronic control; SF = system failed; AC6 = PBA communication.
- Tools and supplies
- A lamp or outlet tester, a flashlight for the breaker panel and a screwdriver only if a technician is removing a panel; owners should not open the cabinet.
- Parts for this problem on the WF50A8600 (RepairClinic, 2026-09-20)
- power cord, part number DC96-00757A, at $96.99; switch door lock, part number DC34-00028A, at $173.20.
- Other models this page answers
- These steps also fit models WF53BB8700, WF50A8600, WF42H5000, WF45K6500, WV60M9900, WV55M9600, WA55A7300, WA54R7200, WA52A5500, WA50R5200, WA50T5300, WA45T3200, WA40A3005, WF45B6300, WF45T6000, WF45R6100.
Stop boundary
When this stops being a self-service repair
- !If the outlet is warm, the plug is discolored or you smell burning, unplug the washer and call an electrician
- !If SF (system failed) or 9C1/9C2 stays on after a power-off wait, call Samsung service
Evidence ledger
Sources behind this answer
Exact questions
Common questions
Why will my Samsung WF50BG8300 not turn on?+
The manual's list is plug, door, faucets, Start/Pause held, Child Lock and the fuse or breaker.
What does SF mean?+
System failed. Power off the washer and contact a Samsung service center.
What do 9C1 and 9C2 mean?+
The electronic control needs to be checked. Make sure power is supplied properly; if the code remains, contact a Samsung service center.
Is the click before the fill a fault?+
No. The washer makes a series of clicks to check the door lock and does a quick drain before it fills.
How much power does it use?+
The specification sheet lists 200 W washing, 550 W spinning, 80 W draining and 900 W heating.
Can I repair the control board myself?+
No. Samsung says not to repair or replace any part unless the user-maintenance instructions say so.
Does the WF50BG8300 have a three-prong plug?+
Yes. The power cord has a three-prong grounding plug for a properly installed and grounded outlet, and you must not modify the provided plug.
What if the plug does not fit the outlet?+
Call a qualified electrician to install a proper outlet. Do not modify the plug or use an adapter.
Where must the ground wire not be connected?+
Not to plastic plumbing, gas lines or hot water pipes, because improperly connected grounding conductors may cause electric shock.
Should I unplug the washer when it is not in use?+
The Repair Guide's service warnings tell technicians to disconnect the power plug when the washing machine is not being used, to avoid electric shock or fire from lightning.